Kickserv
Review of Kickserv Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
Overview
About Kickserv
Kickserv Screenshots
Kickserv Features
Kickserv Integrations
Customer Reviews
See why people love Kickserv
Thomas H.
Verified UserConstruction · 51-200 employees
Kickserv CRM - Good product
Very Positive. We have been using product for 6 years. Has improved overtime. My whole company uses the product. Field service people track time on it.
- Covers most aspects of running a Service Business
- We use it to schedule manpower, Sales, Accounts receivable
- Very responsive if there is an issue
- Very easy to use
- Good value for cost
- Needs better though out permissions
- Specifically in their mobile app
- Needs to track expenses better
- Needs to have more active development cycle
- Calendar and other such management functions should have better filtering
Why they chose it
"Aspire did not work too well - Kickserv was much easier to work with."
Dana R.
Verified UserConstruction · Self-Employed
Great for small businesses
All in all, I'm happy with this system. When I run into issues, I am confident that I can get it resolved quickly.
- It works perfectly for my business
- It is simple and easy to use, and the customer support is excellent
- The reporting function is not intuitive at all
- The filter section is very difficult to use, mainly because the values and formats the last field are based on the way KS is designed, and there is no way to know what they are
Why they chose it
"Since I am a small business, I didn't need territory management, workflow, employee information, and all of the other features most of the other CRM's offer. With the discount, price and ease of use, Kickserv was perfect for my business."
Michele M.
Verified UserPrinting · 11-50 employees
Customer Service is Stellar!
Extremely favorable experiences for the past five years.
- The customer service department always goes above and beyond
- Like everything about Kickserv
- There are no cons
MARTIN F.
Verified UserConstruction · 2-10 employees
Beyond Excellent!
I have had only one technical problem with Kickserv and the issue was caused not by Kickserv, but by an Android update on an a specific phone. The day I reported the issue I received a telephone call from an English speaking representative in the United States to gather more information. The problem was resolved within 48 hours and I received a follow-up telephone call from the same representative to insure the issue was resolved. Kudos!
- I have used other service industry apps and Kickserv is by far the most user-friendly, feature packed app I have found
- I hate paperwork and this app makes it basically paperless
- Bravo
- I would whole heartedly recommend this app to any business in the service industry
- The app is all server-side, so accessing any data is 100% reliant on having an internet connection
- It would be helpful if the data were synced and also kept user-side
Switched From
Kickserv provided more features and was less expensive.
Why they chose it
"Kickserv provided more features and was less expensive."
Manuel L.
Verified UserEnvironmental Services · 11-50 employees
Marketing Manager
OVerall good, I'm happy to work through Kickserv and getting important data out of kickserv, that has been the best part about it.
- Its intuitive and easy to get started on
- The help from customer service was positive as well
Visually its lacking a bit, sometimes thats okay but compared to how other scheduling and PM tools look, it lacks the luster
Switched From
Something that was cheaper and provided the same services
Steven M.
Verified UserConstruction · 2-10 employees
the tempest Plumber
when I call in with a problem, they answer, if the techs dont know something they will get back to you and they do. the platform is reliable and resonably user friendly.
- the two boys down is Texas that are tech service for my area
- Know there craft, personable
- This makes me feal like I'm dealing with a small town mom and pop shop and that keeps me as a customer, Should you guys remove or change people like this
- Please let me know and I will kindly take my buisness to an othere venue
- thanks Oh and the product is resonable
- acount search engine should have search by name, address, type jobs performed, and to account for misspelling
- and flat rate billing or contract billing, that will auto adjust for taxes
Jennifer D.
Verified UserConsumer Services · 2-10 employees
Locksmith Services and Kickserv
I love it, makes communication simple and effective
- Kickserv is an amazing tool for to connect the office and techs out in the field
- There is a place to keep notes, photos and files
- I would like to see the app let you change a job into on opportunity
Julio G.
Verified UserComputer Hardware · Self-Employed
Kickserv is great!
Overall Kickserv has been able to do everything I need and would recommend to new and existing businesses alike.
- Kickserv is great for organization of my business needs and user friendly
- I like that my data is safe and what I want to share with employees and customers I can easily do
I'd like it to have a section for inventory and correct numbers with multiple items and tax
Joan P.
Verified UserReal Estate · 2-10 employees
Have used for years and very reliable
We have used them for years in our Property Management business. Very useful and reliable calendar system
- I love that they are consistent and available
- I also like how they set up the calendar
- Very attentive when you contact them, especially Abe
- I really dislike problems with signing in - which occur fairly regularly
Jesus H.
Verified UserFacilities Services · 11-50 employees
Great scheduling program
It is a very handy program that is improving at an impress pace.
- I like the ease it is to schedule and move scheduled jobs
- It is not easy to take a job from the completed status to unscheduled
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