Knit
Review of Knit Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
Overview
About Knit
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Knit Features
Knit Integrations
Customer Reviews
See why people love Knit
Andrew S.
Verified UserAccounting · 2-10 employees
Great product and even better customer service!
Dealing with Knit has been super easy from the beginning. They do set a high standard when it comes to customer service, that I've always appreciated.
- Knit has a very open and transparent platform that involves its high user base with changes/features that should be implemented
- It's very refreshing to see when we're able to directly impact the software we're using on a regular basis
- Knit is constantly working on improving its platform
- There are a few features we've wanting to be implemented for the last year (better ROE management, tighter reporting, better dashboard, etc
- ) so we're excited to see these features up and running soon
Switched From
I had a lot of colleagues recommending Knit Payroll
Why they chose it
"Knit had a better pricing model (unlimited payroll processing versus per processing fee)."
Kaylee M.
Verified UserAccounting · 2-10 employees
Knit is the all-in-one best payroll platform
Excellent support and great platform. We have moved many clients over from QuickBooks to Knit for the superior experience, customer support, and the platform itself is much more automated than others on the market.
- Knit is ahead of the curve with all things payroll
- Not only will they issue T4s and ROEs directly to the appropriate authorities (not available with QuickBooks payroll and many other cloud solutions), but they also allow for flexible billing options to pass on the subscription to the client with the firm discounted pricing
- It can be difficult to get a new company verified before payroll services can be started using Knit
- The verification process involves the client and relies on them knowing how to use digital ID verification through Plaid which is often a long drawn out process to walk them through and for them to complete, since we cannot do so for them
- We would also love a time and attendance tracker that integrates directly in Knit
- We have some work arounds with other third-party software, but it isn't perfect
Switched From
ROE and T4 directly submitted by Knit to relevant authorities - this is not available in QBO Payroll currently! Knit is much more advanced and specialized in the area of payroll compared to QBO.
Verified Professional
Construction · 51-200 employees
Meh...you can do a lot better than Knit
Frustrating! Also seem to have minimal evolution in their product since I began using it. You would expect new features, improvements to existing ones, etc. Not with Knit.
- Cloud-based, good security, easy to manage employees, ROEs are easy
- It does most of the core things you would expect well enough
- Unreliable support staff
- Over promise, under deliver
- When you get them engaged they are confident but frequently provide timelines and their own self-imposed deadlines to fix things and they go AWOL
- Lots of glitchyness generating reports
- Hard to confirm that a payroll will balance before uploading to accounting software
- Timeoff management is not good
- Cannot get notifications to work
- No integration with MS Teams
Nathalie L.
Verified UserComputer Software · 2-10 employees
Really solid payroll management system!
I'm really happy with Knit and I would recommend it to other small business owners who are looking for an affordable payroll system. I think it covered all of the bases, the support was great when I needed help, and it's been great to be able to use it with more employees over time, too.
- I liked using the system every two weeks to run our payroll, it was more intuitive than other systems I've tried in the past
- It was easy to onboard new employees, manage things like reimbursements, and handle automatically sending documents to the CRA
- It was easy to track Paid Time Off requests, and my employees could easily get a copy of the documents they needed at the end of the year to do their taxes
- It really is a solid solution and it doesn't feel like anything is missing, or like anything is clunky which is really nice if you've ever tried other systems that feel a little more "cobbled" together
- There were a few sticky points like setting up vacation pay was not as straightforward as it could have been, and once a mistake was made it was hard to fix
- But overall, there weren't a lot of problems or issues
Switched From
It felt like Wagepoint was clunky and it was difficult to use, keep track of what payrolls we had already run and which ones were still pending. The interface was outdated.
Andrea A.
Verified UserImport and Export · 11-50 employees
Great software
Love working with it. Easy to navigate and onboard new employees.
- I find Knit very user friendly
- The support team is really easy to reach if there are questions
- It is hard to get detailed information online with more intricate questions
- The FAQ page is pretty basic so you need to email their support team
Switched From
Needed something more in-depth as the company grew with automatic pay and remittances
Brent K.
Verified UserInformation Technology and Services · 11-50 employees
A good start, looking for more
OK for the limited purpose of making Payroll simpler. But for a SAAS product, surprisingly very limited ability to integrate it into company processes
- Onboarding a new person is pretty easy
- Good to not have to manage individual payments
- No API, very limited integrations, booked vacations cannot easily be shared - have to have a second manual system to inform everyone (simple ICS file via email would be great)
- Have had a frustrating time getting some reports (Vacation IIR) - reports I had in Quickbooks 2008
Switched From
Automated payroll deposit and centralized vacation management
Michael D.
Verified UserConstruction · 2-10 employees
An easy to use payroll solution
We are a very happy customer. The software keeps us organized with all our HR needs and runs payroll for us in autopilot.
- We really like that Knit runs on autopilot once things are setup
- I really don’t have a con to share
- There have been only a few issues in the years we have used Knit but customer service took care of them very quickly
Switched From
We upgraded our accounting systems and needed a complimentary payroll solution. We had used Quickbooks for over 35 years and it was no longer able to suit our growing needs.
Why they chose it
"We liked the simplicity and customer service"
Anna M.
Verified UserAccounting · 2-10 employees
Happy to pay payroll
Converted all my clients to KNIT, everyone is satisfied.
- Incredible service from the team, they go above and beyond
- No complaints come to mind
- Been using them for years
Switched From
Pricing and ability to hide payroll data from other QBO users
Why they chose it
"ability to hide payroll data from other QBO users"
Alain M.
Verified UserAccounting · 2-10 employees
Knit works!
Running payroll for my practice and other clients for the ast 8 years. Always good service.
- Price and easy to use
- I can setup my own or get a walk through
- At the beginning it was a little complex to setup
- But now it's easy
Switched From
Direct deposits was a feture we wanted to offer our employees
Reagan B.
Verified UserRetail · 11-50 employees
Great for small business!
Positive and easy to work with program. Help is also available.
- Onboarding was a pleasant experience
- The program is easy to use after reading and playing with it
- It took a little to get used to but now we are comfortable with the program
Why they chose it
"User friendly and helped walk us through our needs."
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