LogRocket
Review of LogRocket Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
Overview
About LogRocket
LogRocket Screenshots
LogRocket Features
LogRocket Integrations
Customer Reviews
See why people love LogRocket
Garwin P.
Verified UserComputer Software · 2-10 employees
Good simple tool For recording user activity
I love using this tool but may have to find a different tool because of price
Does an excellent job in recording not only screen activity but network and location information
- the price between free and the next teir send to high
- Also does not have a mobile version
Switched From
Didn't have the features I wanted
Gus B.
Verified UserComputer Software · 1001-5000 employees
Great software, powerful and detailed, a bit complicated to use at first but you get used to it quite fast.
I was hesitant at first when my company changed from FullStory to LogRocket because I was already an expert using FS, but I was surprised after my first week using LR of how powerful is and how detailed the information can be.
It gives a lot more detail than other tools, at first it might look challenging because it has so many options, but you can get used to it in matter of a few days
The user interface could be a little more user-friendly, I understand it is a tech tool and as such it can't be super simple, but smoother edges and maybe slightly larger buttons could help a bit
Switched From
Company decided to switch, I didn't understand why at first, then I realized it was because LogRocket offers more advanced features.
Will R.
Verified UserInformation Technology and Services · 201-500 employees
Great Front End monitoring tool
Verified reviewer
- Able to look at real user sessions and pick out bugs
What is represented in the session log is not a 100% true representation of what the user saw
Verified Professional
Financial Services · 2-10 employees
A bang for your buck at a tenth of the price of its competitor
First of all, I was looking for a simple solution to just monitor
- Setting up was really easy and straight forward
- Also, the documentation for setting it up with different frameworks was very useful
- Also it provides integration with services like Sentry which is really useful in our industry we you don't really get to have a test and a production environment
- There wasn't much to not like about this
Switched From
Just look at the pricing of FullStory and LogRocket, both basically provide the same service but this one does so much more and at a tenth of the price of FullStory.
Why they chose it
"Yandex Replay is a free software but meaning that it's free probably means that it has a bunch of clauses associated with it and we don't want our customer's data to leak out."
Emily T.
Verified UserE-Learning · 2-10 employees
Helpful in understanding user needs and debugging the product
Its been really helpful for our team overall in understanding what is going on with the way users interact with our product. I highly recommend using it for product teams.
- It is really easy to take a look through recent sessions each day and understand where users are getting stuck and which issues we might need to solve urgently
- My eng team also likes using it to debug when needed
I'd love some more insights served up in a sort of report that isn't manual or doesn't require me to go do the digging myself
Switched From
We only needed one and FullStory seemed like a competitor without all of the debugging functionality that our eng team needed.
Kailu G.
Verified UserCosmetics · 11-50 employees
A very powerful product
Verified reviewer
- Log rocket was very simple to use
- Our engineering team uses it on a weekly basis for bug catching and troubleshooting for our product
- Also, other non-dev team members use Logrocket to troubleshoot as well
- The interface was very intuitive
- I am very happy overall with Logrocket
Switched From
The previous product we used was much more expensive for what we need.
Celina M.
Verified UserEntertainment · 11-50 employees
A Must Have Solution - LogRocket
Verified reviewer
- I like the website analytics as well as website testing and bug tracking
- No major issues as LogRocket has been helpful
Ben S.
Verified UserRestaurants · 2-10 employees
Use this product, your users will thank you.
I used it at my last company Sworkit and at my new startup Table Needs. I consider it an essential part of any web based product business.
- LogRocket is an essential part of our business
- We review it each morning to glean information about how the previous night of service went throughout our userbase and it catches things that users do not report more times than not
- There are some issues still with the ionic framework on ios, but I think this is more on safari than the LogRocket folks
- But, they are all aware of it (LogRocket and Ionic) and I am hopeful a fix will be implemented
Varun B.
Verified UserLogistics and Supply Chain · 11-50 employees
Good Product, Lightweight
Overall a very lightweight product. Really helped us in capturing sessions
- It captures the user sessions really well
- Extremely lightweight so no impact on your application performance
- Helps us resolve production issues with valid data
They really need to work on mobile SDK and get the product ready to capture android and ios sessions
Kevin F.
Verified UserInformation Technology and Services · 501-1000 employees
Product Managers Analytics Tool
Overall, this is an excellent tool and a huge part of my day to day activities however with the time required to train the members of my team, I would prefer using tools like Mixpanel
- As a Product Manager, I am highly dependent on LogRocket on a daily basis
- Providing deep insights into the data it collects through powerful visualizations and analytics for daily analysis and debugging
- With most of my team being experienced in other tools, training them to use this was trouble
- Additionally, until my team was experienced in using this tool, they needed one expert user to navigate this tool
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