Luigi's Box

Review of Luigi's Box Software: system overview, features, price and cost information. Get free demos and compare to similar programs.

Overview

About Luigi's Box

Luigi's Box is an AI-driven, cloud-based software platform that uses machine learning to help businesses make better decisions by making sense of its data, putting it into context, and understanding how to improve its business processes. Search and Autocomplete Recommender Shopping Assistant Product Listing Analytics The search & autocomplete module allows users to search for products and services in their industry or area of expertise, as well as find information about specific companies. It also provides autocomplete suggestions based on previous searches, so users can quickly find what they're looking for without wasting time typing out long phrases. With the recommender tool users can make better decisions by providing recommendations based on past purchases and other factors like location, time of year, etc. Users can also set up alerts so they'll be notified when a new product or service meets their specific needs. The built-in analytics engine lets users gain insights into how well their business is performing—from sales figures to customer retention rates—and helps them understand how changes in strategy impact those numbers over time. Shopping Assistant allows you to g...

Luigi's Box Screenshots

Luigi's Box Features

Features of Luigi's Box
Activity Dashboard
API
Chatbot
Collaboration Tools
Multi-Language
Predictive Analytics
Process/Workflow Automation
Reporting/Analytics
Speech Recognition
Third-Party Integrations

Luigi's Box Integrations

Bubble logo
Bubble
SAP Commerce Cloud logo
SAP Commerce Cloud
Wix logo
Wix
Squarespace logo
Squarespace
Zen Cart logo
Zen Cart
Salesforce Commerce Cloud logo
Salesforce Commerce Cloud

Customer Reviews

See why people love Luigi's Box

5 Star
80%
4 Star
20%
3 Star
0%
2 Star
0%
1 Star
0%
Monika Š.

Monika Š.

Verified User

Wholesale · 51-200 employees

Used daily for more than 2 years
Dec 22, 2025

Increasing customer satisfaction with Luigi's Box

Verified reviewer

What they liked
  • A simple and very important application for the growth of e-shops
  • Significantly improved search with Autocomplete
  • Setting synonyms for different product names = 1 same product
  • Thanks to the implementation of Luigi's Box, we understand more about customer behaviour
  • Liugi´s Box team is always willing to help
Room for improvement
  • So far we have not encountered a more serious problem
  • Everything we have needed has been solved by ourselves or with the support of the Luigi's Box team

Lukas B.

Verified User

Consumer Goods · 11-50 employees

Used daily for more than 2 years
Dec 22, 2025

Luigis Box is great tool for e-shops multi-market

I can highly recommend LuigisBox for 95 % of eshops. It is great product for better user experience and boost your orders. Good analytics tool to know your customers better aswell.

What they liked

Product at its base - high level Good price/performance ratio Search box design is awesome Autocomplete is very helpful for customers Good analytics Great support

Room for improvement

We switched to another tool for reco - but we have specific products so it is very hard to solve our use-cases

Tomas B.

Verified User

Retail · 11-50 employees

Used daily for less than 2 years
Dec 22, 2025

luigis box

Everything works fine from the beginning we started to use luigis box

What they liked
  • Easy to use
  • Set up was very easy and everything working well
Room for improvement
  • non
  • I don't know about anything
Why they chose it

"price"

Tomáš V.

Verified User

Computer Games · 2-10 employees

Used daily for less than 12 months
Dec 22, 2025

Transforming Ecommerce with Perfect AI Search Engine

For our two websites, we use Luigi’s Box, and it is a very powerful search tool with background statistics. The tool solved our problem of insufficient descriptions, filtering, and categorization of parameters. These parameters become irrelevant with a powerful search engine. At the same time, we can track what our customers are looking for and adjust the website’s offerings to the demand. The AI handles the search very well, so customers don’t even have to browse the entire site.

What they liked
  • Very good tool, how to find out what people need from us
  • A visual effective dashboards and a lot of strategic information's about products and searches without results
Room for improvement
  • I miss some historical data, for compares
  • YtoY or QtoQ
  • we can see only 3 months trends

Verified Professional

Wholesale · 51-200 employees

Used daily for more than 2 years
Dec 22, 2025

"A necessary service if you want to take your e-shop to a higher level"

A necessary service if you want to take your e-shop to a higher level

What they liked
  • - A necessary service if you want to take your e-shop to a higher level - Simple yet very useful dashboard - Customer activity tracking - List of the most searched terms (thanks to this we list our products more efficiently) - Possibility to set synonyms
  • Different names but in the end one specific product that the customer needs to find - Tym Luigis helpful in implementing even non-standard requirements :) - A daily necessity for our customers
  • Since implementation, conversions have increased by tens of percent
Room for improvement
  • So far, there was nothing that couldn't be solved with Luigibox

Michael Ž.

Verified User

Retail · 11-50 employees

Used daily for less than 2 years
May 28, 2026

Frustration free search on customers side leading to satisfaction of both sides

Well working tool which helps us to stand in the crowd

What they liked
  • Helps to achieve bigger engagement with clients
  • Enable to navigate faster without frustration and saving time on both sides
Room for improvement

In several languages, it's sometimes tricky with wording of recommended typo replacement

Paweł P.

Verified User

Pharmaceuticals · 1001-5000 employees

Used daily for less than 2 years
May 28, 2026

Great product that they keep improving!

Overall, my impressions are very positive. This tool is great to work with. And its effect is reflected in large shopping baskets.

What they liked
  • Great contact with the staff - fast and specific, and also professional
  • The possibilities of personalizing search results are really wide
  • And what's more, they keep expanding them
Room for improvement
  • An analytical panel for analyzing customer behavior
  • This is what I miss the most

Kamila P.

Verified User

Computer Software · 51-200 employees

Used weekly for less than 12 months
May 28, 2026

Solid choice for improving website search

Overall, a great experience. The tool is easy to use, and managing search results works smoothly. It has definitely improved our website.

What they liked
  • Great tool for improving our website’s user experience
  • The search works well, is easy to manage, and having control over results makes a real difference
  • The support team is always willing to help us
Room for improvement
  • Nothing major at this point but we’ll see how it evolves over time
Zoltán S.

Zoltán S.

Verified User

Consumer Goods · 201-500 employees

Used weekly for more than 2 years
May 28, 2026

Excellent seach engine

We tried to increase the conversion rate from search, because we only used simple search, which did not help customers find what they were looking for. That is why we decided to implement Luigi's Box that significantly increased the conversion rate. We can push our products in campaigns better using Luigi's Box and constantly optimize results.

What they liked

- a significant increase in the conversion rate from search - many options for optimization and personalization of the search - easy to use, even new employee can immediately start working with LB - customer support with very quick response

Room for improvement
  • - price for the service, but it is rather a matter of negotiation
Igor K.

Igor K.

Verified User

Electrical/ Electronic Manufacturing · 11-50 employees

Used daily for less than 2 years
May 28, 2026

Review after 2 years of using Luigi's Box in mobile spare parts eccom. industry

Verified reviewer

What they liked
  • Luigi's Box has played a crucial role in enhancing the effectiveness of our online store
  • Its sophisticated analytics offer essential insights into customer search patterns, enabling us to make decisions based on data
Room for improvement

The intricacy of setting up advanced features involves a learning curve, and we occasionally need extra assistance to fully leverage these functionalities

Why they chose it

"Recomandations from our business partner."

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