Maintenance Connection
Review of Maintenance Connection Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
Overview
About Maintenance Connection
Maintenance Connection Screenshots
Maintenance Connection Features
Customer Reviews
See why people love Maintenance Connection
Chris O.
Verified UserMining & Metals · 51-200 employees
Great user friendly product!
Uptime on equipment has improved, we are able to track the work and expense on our assets better to make more informed decisions on whether to upgrade or replace certain items. When I went to analyze the business needs and searched for a vendor to partner with to help with our maintenance tracking needs, Maintenance Connection was their from the beginning and still to this day help with any needs that we may need, our rep even just checks in to see how things are going and if we need anything. This kind of customer service is dwindling
- 1
- Customer service is fantastic 2
- User friendly 3
- Easy to manipulate the data 4
- Reporting is great, lots of options 5
- Customizable to the user 6
- Mobile friendly application
- N/A Really have no complaints
- I just hope that the company that bought them does not deviate from the high level of service that we have experienced since purchasing the software
Stephen S.
Verified UserUtilities · 11-50 employees
Glad we moved to Maintenance Connection!
We switched programs to Maintenance Connect & it was a very good move for us. It is so much easier to work in and customize.
- It's very easy to use
- We are able to do a lot of customization for our project
- With a little traing, our techs like it as well
- Difficulty to auto assign PMs to techs
- Reports & rules are sql based & i wish i had received more training in them
Switched From
It was being discontinued, difficult to use & thier replacement cmms program was not as user friendly as M.C.
Why they chose it
"It was much more user friendly than any other software we looked at."
Troy G.
Verified UserFood Production · 51-200 employees
FDA
I feel like we have only tapped into 30-40 percent of the potential
- The reports module is great
- Overall user friendly
- Running on our server has been a challenge from time to time
Britt S.
Verified UserElectrical/ Electronic Manufacturing · 1001-5000 employees
The CMMS that can do it all and continues to grow
I have been using MC for 12 years and I have enjoyed using this software. I have looked at other software and I always compare it to MC and it never comes close to what MC can offer.
I like the ability to track a lot of information in multiple modules, that each module connects to one another, and the customization that you can do as an admin
I wish some modules were more robust; I wish the procedure tasks were easier to use; I wish there were a better chat feature available for techs; and I would like to see more ideas from users be implemented
Why they chose it
"System was built how we needed to continue using it compared to MaintainX."
Robert G.
Verified UserElectrical/ Electronic Manufacturing · 1001-5000 employees
Preventive Maintenance headache
Overall, it's a great solution for multiple plants.
- The fluid way to maintain and organize work orders and assets is amazing
- The steps to design and implement Preventive Maintenance appear to be very cumbersome
- The steps seemingly need to be done in reverse, but it may be my team needs more training on the process (another subject)
Switched From
Price, availability of support, and feature offerings.
Why they chose it
"Features, cost, and availability of support."
Matt H.
Verified UserTextiles · 10000+ employees
Customizable
We manage 45,000 assets across 300 sites speared over the US and Canada. We have 700+ technicians in the system daily.
- Easy to customize to our needs
- We have dozens of highly customized reports, rules and scheduled jobs
- No real native mobile app
- Kinetic is a separate cost
Switched From
end of life on our old system. Data was not accurate and has minimal enterprise management features
Why they chose it
"price, ease of use, mobile interface, API integrations"
Mehmed Oğuz Ş.
Verified UserHigher Education · 1001-5000 employees
Maintenance Connection is an highly scalable solution
Verified reviewer
Maintenance Connection provides a highly scalable solution for maintenance management
- Maintenance Connection can provide a faster customer service
Switched From
Maintenance Connection provides a much more scalable solution.
Keith L.
Verified UserHigher Education · 201-500 employees
Great optimization of maintenance response and time management
Overall, very pleasurable experience coming from an antiquated system focused on paper for the most part. I highly recommend anyone looking to better organize and track workorders from a maintenance standpoint.
- Very intuitive and user friendly
- Data and statistics are a huge plus so the maintenance can be more accurately represented
- Few ui bugs that need attention
- Mainly minor annoyances but still affect quality of life usage
william a.
Verified UserMining & Metals · 201-500 employees
mc at its core
upon using mc on a daily basis, i still have issues navigating some of the menus
- the ability to run detailed data reports is a great feature that i utilize daily
- i have used jde and sap in the past and there is a little learning curve with them all
- the ease of use for the smart reports is probably one of the better features
- having only 1 window open per license
- maintenance connection needs to be dependent on either ip address, mac address, or network user
- having to occupy multiple licenses to have multiple instances open is very inconvenient and not very cost effective
Stergios K.
Verified UserBuilding Materials · 1001-5000 employees
Maintenance Connection Review and Feedback
Overall, the product is great. I would like to see options to schedule more then a week out.
- Ease of use for building PMs and work order creation
- Mobil use is a great option
- Labor management and multiple modules to create a PM
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