Onfleet
Review of Onfleet Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
Overview
About Onfleet
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Customer Reviews
See why people love Onfleet
Vinol Joy D.
Verified UserLogistics and Supply Chain · 11-50 employees
Great software for warehouses/ trucks - yet to step up for on demand delivery use cases
Its an amazing software easy to use, best pricing model of pay as per use and scale as you go, wish it could support driver pay integrations, ability for drivers to self pick up task s(especially when they are linked pick up and drop -off)
- It comes with driver apps for Android and iOS out of the box - Setup was quick and easy - SMS and live notifications very well integrated - Easy to use dispatch UI and drag and drop options - Transparent pricing - Amazing feature of multi brand support (especially when you scale)
- - Not the best for food delivery or on demand delivery services and there is no way to broadcast tasks and drivers to pick up tasks (Currently in beta but featureless) - Allows communication between drivers , caused us potential trouble of drivers ganging against us - No driver management of driver pay integrations - Route optimization is made for truck or warehouse deliveries and not like on-demand deliveries, Eg
- If you need 50 drops from one pick up location it takes a lot of workarounds to optimize - Few downtimes of software when the entire communication went down since they were using twilio, sometimes route optimizations had issues
Why they chose it
"Mostly for easy of access, clean and easy to use UI, simple plug and play model Also most importantly the pricing was at task level rather than at driver or dispatcher level"
Ashli R.
Verified UserAlternative Medicine · 11-50 employees
Exceeds the simplicity that competitors dont!
As a cannabis distribution company, it is extremely important to track fleet and drivers, route multiple deliveries and scheduling the most efficient routes since we are carrying expensive products that must be left in cold temps. We are able to track all our employees and more with OnFleet, and provide exact etas to brands that procure us to make their scheduled deliveries. Best most simplified delivery platform on the market.
- I absolutely love the simplicity that this platform provides
- Optimized routing and the option to see where our fleet/drivers are in real time
- The last feature that is very helpful is the eta text message
- I liked the price point least, along with the way the scheduling auto-sets
- It seems like it's a little redundant but it definitely still gets the job done
Switched From
We made the permanent switch because Bringg is not user friendly, it is incredibly time consuming when routing. The options are endless but do they help, are they making our dispatchers' life easier, and are the routes' etas in real time? I can whole heartedly answer no to all of those. All honesty, I've worked with many other people that have used Bringg and we've all agreed that it is the least wanted software out there. Thanks OnFleet for making my life easier and for the great customer service!!!
Jimmy H.
Verified UserLogistics and Supply Chain · 501-1000 employees
Centralized Data Management, But Slows Down with Heavy Filtering
This tool helps eliminate the need to search through multiple sources when analyzing data, making the process much more efficient. It also provides valuable historical data, which is especially useful when reviewing past scenarios in detail.
What I appreciate most is being able to manage a large amount of data in a single location, instead of having to search through various different sources
At times, the software can become slow, especially when multiple filters are applied simultaneously, which makes the overall experience less than ideal
Verified Professional
Marketing and Advertising · Self-Employed
It's okay to track a route
Overall my experience has been okay using the Onfleet app. Its not my favorite but it's not the worst either.
What i like most about the Onfleet app is the fact I can turn on my location so it tracks the time I spent on my route
What I like least about the app is that there aren't any options to communicate directly in the app with another team member about a stop in a route
Switched From
The company I do buisness with switched.
Verified Professional
Food & Beverages · 11-50 employees
Easy to use software
The software has helped make the driver management and route tracking piece of our business a lot simpler.
- The software has been reliable and just works
- Delivery is a key part of our business and this software definitely helps us co-ordinate well with the drivers along with giving customers the opportunity to track their food
The time estimates are too pessimistic and overshoot actual driving times by at least 50%
Why they chose it
"Ease of use Driver management Route tracking"
Philip G.
Verified UserRestaurants · 11-50 employees
Fantastic product. Could not do deliveries without it
Onfleet has been immensely helpful in getting a small business to have a pro level delivery service with just simply a web browser.
- The platform is easy to use, very responsive, has a well-built API which allows you to get your information in and out of the platform
- Everything is lightning quick when you make changes they reflects across all dispatchers and all drivers instantly
Overall not many, however if I had to pick something, I would say allowing a bit more organization tasks and better segmentation of communication to customers
Rajkishore M.
Verified UserLogistics and Supply Chain · 11-50 employees
Our Company without Onfleet is Cripple
We have integrated with our company to automate our delivery operations. It helped us to grow our business more and provide customers a well satisfied service with a limited time.
- Super easy onboarding process and easy user interface
- With lots of features like dispatch management, driver management it optimises time, routes, costs as well
- After importing tasks it automatically assigns dispatches to the right drivers with availability and location to save time and cost
- Adding new drivers is easy and with Android apps it becomes easy to train new drivers in a short time period
- With route optimization it avoids traffic, under construction roads to skip delay in deliveries
- With driver management system we can communicate with drivers in the field , can give specific instructions provided by customers
- Live tracking facility not only provides us live location of drivers but also provides customers real time data of their orders with estimate time of delivery
- Ensures accuracy in POD by capturing signatures, otps , barcodes , photos etc and on spot feedback for customers
- It is easy to integrate with existing software to manage delivery operations
- In my experience I haven't found any issues with onfleet
- They have fulfilled our all requirements
- Some time due to maintainance it goes down
- Pricing should be more cheaper according to features
Sonja J.
Verified UserFood Production · 11-50 employees
Onfleet User Review
Onfleet is essential to our company because it makes sure that our customers get what they ordered, we are able to track where our drivers are in real time, give the customer an estimated time of arrival and have a spot for all their contact information. It is beyond helpful!
- I really like how easy it is to add a new stop onto a route, or switch drivers, or adding a whole route onto another driver's route is also a breeze
- Its super simple
I wish it had the technology to map out locations based on traffic so we could make sure deliveries went to the right route depending on how many stops are on that route
Assaf N.
Verified UserConsumer Goods · 11-50 employees
review
very good
- easy to use , user friendly , fleet managment
- bugs , gets stuck , expensive to interact with other systems
John E.
Verified UserInternet
Overall it's made life simplier
The ease and comfort to be able to manage a fleet of drivers seamlessly and handle issues in real time.
- OnFleet allows me, as a delivery manager and dispatcher, to have a constant birds eye view of employees
- It also gives me great data and ability to track issues and problems with ease and from anywhere
- The mobile site, however function, is lacking
- I would love to see a OnFleet Dispatch app that would give me much of the same usability as the full desktop site
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