Practice Better
Review of Practice Better Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
Overview
About Practice Better
Practice Better Screenshots
Practice Better Features
Practice Better Integrations
Customer Reviews
See why people love Practice Better
Chris K.
Verified UserHealth, Wellness and Fitness · Self-Employed
Practice Better Makes My Practice Great!
Practice Better has transformed the way I manage my clients and educational programs. Its comprehensive features, overall ease of use, and exceptional support make it an essential tool for any healthcare provider looking to enhance their practice's efficiency and quality of care. I highly recommend PB to my colleagues and peers in the nutrition and wellness industry.
- Practice Better provides robust client management capabilities
- It allows me to maintain detailed and organized records for each client, including medical history, treatment plans, and progress notes
- The ability to easily update and retrieve client information has streamlined my workflow and improved the accuracy of my record-keeping
- I also appreciate that it offers a high degree of customization, allowing me to tailor the platform to my specific needs
- Whether it's customizing client intake forms or setting up reminders for follow-up appointments and educational sessions, the flexibility of this software has been a major benefit
- Finally, the EHR platform is HIPAA-compliant, ensuring that client data is protected and secure, giving me peace of mind
- As a side note, I love how That Clean Life and Practice Better partnered together to make my professional life so much easier
- Thank you
- There are so many tools to explore and utilize in Practice Better, that I sometimes forget how to do things and have to retrain myself
- The positive is that PB has tutorials and great customer service that help me navigate these times when I get stumped
Maria D.
Verified UserAlternative Medicine · Self-Employed
Good for medium to larger businesses
It was good, I used minimal features and don't take insurance so can't comment on that. The program was more than I needed and switched after 2 years of using PB.
-Ability to customize templates -Run reports for billing and outstanding balances -Appointment reminders -Telehealth
- -I get a notification at least once per month about some sort of 'glitch'
- -The cost is not cost effective for small practices with less than 200 active clients (in my opinion)
Why they chose it
"Cost at the time I signed up (it's gone up since then)."
Joshua A.
Verified UserMedical Practice · 2-10 employees
Worst Experience with Client Management – Coaches Beware
As a board-certified lifestyle and functional medicine coach, I rely heavily on efficient client management software. I’ve used other apps that I really liked, but Practice Better came highly recommended for functional medicine practices due to its built-in forms. Unfortunately, my experience has been the worst I’ve encountered in this field. Over the past three months, I’ve been stuck in a frustrating cycle of trying to address a basic issue with logging client calls. Despite numerous attempts to reach customer support, each response takes a day or more, and solutions have been either incomplete or ineffective. When I tried scheduling a support call, I was given a two-week waiting time—a completely unreasonable delay for anyone needing timely solutions in a fast-paced practice. I even closed my account and reopened a new one, hoping to resolve the issue, but the same problems persist.
Convenient forms for functional medicine practices (though I couldn’t effectively use them)
Poor customer service with consistently delayed responses Long wait times for support calls (up to two weeks) Recurrent issues remain unresolved despite multiple attempts
Switched From
Because the functional medicine program had all their forms in the practice better
Lise L.
Verified UserMedical Practice · 2-10 employees
working with PB
I have been using PB for just about 3 years. I am still learning how to use some of its features. I really like how you can be seeing clients virtually or in person and using parts of the application you need to manage appointments, billing and notes , really quickly and take your time to learn about many of its other more complex features.
- so many things
- how easy it is to set up clients, the food journal capacity how it integrates with your website to offer programs, to have prospect clients reach out to you how easy it is to book appointments , update change appointments that it is HIPPA compliant how you can share your notes or parts of notes with clients how you can easily see your clients recent activity how you can create programs and include video links,
- that it does not yet have access to growth curves for children over the age of two that the price is going up, significantly
- the step up to adding more team members is much steeper than some of the other EMRs
Why they chose it
"more capacity to tailor the features and functions"
Rose F.
Verified UserHealth, Wellness and Fitness · Self-Employed
Since the Beginning!
So easy to use, especially as a brand new provider. I have over the years started using more and more features. At first I just wanted to schedule and write notes, slowly moved up to protocols and integrating forms. Now I track labs and upload documents to save space on my computer, as well as to protect my files.
- Practice Better is easy for my clients to use
- All ages can easily confirm appointments, chat on messenger, and use the food journaling tool
- On my end as the practitioner, I stay organized with saving notes and protocols
- Everything is in the same place
- There are limited ways to keep track of labs as well as to integrate form mapping
- I would enjoy more fillable options for blood work (for example: B12) and a way to pull a Report showing labs tracked over a period of time
- Form mapping could be improved by the ability for the user to add custom landing pages for data
Why they chose it
"Ease of use, started using Practice Better during school and it was a huge stress relief to not switch gears and start over. I have been grateful ever since! I just went for it and bought an annual plan with no hesitation!"
Katrina D.
Verified UserHealth, Wellness and Fitness · Self-Employed
Best Bang For Your Buck! So user friendly for the patient and practioner
It's been great! I have used other medical record platforms but have always come back to practice better.
- It is easy to use, and everything is in one place
- I don't have to have a different scheduling app and medical record and payment processor - everything is right in one place
I think that building out my resource library was a bit difficult and not as user friendly as I would like it to be, but that is very minor when considering the benefits
Why they chose it
"Customization, ease of use, cost. Nothing compares!"
Bree L.
Verified UserHealth, Wellness and Fitness · Self-Employed
New Practitioner Advice
Overall I love using Practice Better and do see an easy platform to use, great client interactions, easy set ups for protocols and appointment tracking! I am so glad I made the switch and hoping some of the more manual tasks become overtime more seamless.
- Very easy to use
- As a new practitioner (and someone who hates doing Admin work- like most people) this transition has been seamless
- Making booking appointments, sending waivers and forms, payments, protocols and finances easy to understand and take the stress off of myself to see monthly reports
- I highly recommend making the switch if you need a way to track clients, finances, protocols, appointments etc
- There are some features that I feel are somewhat behind (comparatively to Jane App)
- -there is no colour change on appointment for cancellations or completion of appointment -setting up 1:1 appointments within a package is confusing -having an option to charge clients from sessions already confirmed/arrived and lump-sum it monthly (or on their profile) - there is no way to allow a client to buy a package of a certain # of sessions and have it dock off there profile (it must be done manual) -some things require more manual work compared to other platforms - when doing service video calls with PB staff (for assistance) they were helpful although the employees would have their cameras off which I felt was disconnected and not professional
Switched From
Was working for a company using Jane but felt that Practice Better was set up way better for client protocols and better for solo entrepreneurs & it is!
Why they chose it
"*same as before, easier protocols, solo entrepreneurs & price"
Breanna B.
Verified UserHealth, Wellness and Fitness · Self-Employed
The Best Client Management Software
Practice Better is fabulous - it has everything I need to run a successful coaching practice as well as fabulous features for running group programs and courses. I love that I don't have to break the bank to have a program that's got all the bells and whistles!
- I love the ease of use for myself and my clients
- I love the organization and the weight it takes off of me for creating group programs, scheduling and housing my client's information
- I wish that it was a little less clunky and a little more aesthetically pleasing - the pros outweigh the cons for sure
- Group programs or courses are a little clunky as well - it does the job but there are other platforms that are "prettier" and a little easier to use for programs and courses
- However I love PB so I will wait for a more aesthetic update because function is everything to me
Switched From
I wanted a one stop solution for everything instead of multiple products - PB hit everything I needed.
lauren g.
Verified UserHospital & Health Care · 11-50 employees
EHR with amazing customer service
Verified reviewer
I loved the online payment option and how user friendly the software is when learning
- Some of the extra features are realy hard to navigate and figure out
Why they chose it
"We actually chose valant. It was better for us all the way around"
Ilona N.
Verified UserMental Health Care · Self-Employed
New to the site but from my limited experience it is great.
I've only been using it for about 10 days and am still in the set up stage but the email prompts and the ease of getting answers to problems are very helpful.
- It is very easy to use with a bit of a lesson which Practice Better offers and provides on a daily basis to ensure the users receive the most from their product
- I have a problem with the site and I was able to set up an appointment with the team the very next day to resolve it
- The customer service is great and the price is very reasonable
Initially the system is a bit complicated but with a little bit of instruction which is easy to find, the problems are easily dealt with
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