Practice Mate
Review of Practice Mate Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
Overview
About Practice Mate
Practice Mate Screenshots
Practice Mate Features
Practice Mate Integrations
Customer Reviews
See why people love Practice Mate
Fazal A.
Verified UserHealth, Wellness and Fitness · 2-10 employees
OFFICE ALLY, a comprehensive medical practice solution
Practice mate is great, we have used it in our medical practice for over 10 years.
- Office ally is great because the practice mate is free
- They will charge you nominal rates if you use some of the extra features like submitting claims, EHR, billing invoices, and a number of services that may be beneficial to a variety of different practices
- Also their customer service is excellent, as well as their tutorial videos and they offer training one on one
There are some things that could be improved on the software, but they are always improving and upgrading the software
Cheryl M.
Verified UserMedical Practice · 2-10 employees
Practice Mate is Truly Awesome
I love it and will continue to use it in the future. It has been easy to learn and to navigate. I submit claims, apply payments, etc. all from Practice Mate.
- I have been using Practice Mate for quite some time now
- I love the ease of using the program
- It is secure and a great priced valued for all that it provides for our office
- The reports could be a little more informational
- Currently, the program offers reports but not provide detailed information like the patients would like to see
Switched From
Cost effective, secure and was impressed by the program.
Jesus R.
Verified UserMedical Practice · 2-10 employees
Amazing billing set up
Medical Practice
- It's real easy to do billing here
- Everything is well organized and I love how it connects to EHR
- It makes it easy to look up patients information and uploads without having to switch over to EHR
- Sometimes I still get lost here
- A better layout for all the tabs and functions could be implemented, but the way it is right now isn't too bad
Marianne L.
Verified UserMedical Practice · 2-10 employees
Office Ally Ease of BIlling
I've been using it for a long while now and I think I just got used to it's weaknesses so I didn't complain.
- It didn't take too long to get started billing insurances
- Very user friendly and bec I was able to send out first claims without the training yet
- It does not keep track of duplication
- It would be nice if it recognized that there are duplicates of patients or dates of service entered
- Used it for a while and it should have been one of the updates because it is an important one
- Correcting claims should be easier than what it is now
Switched From
Price and ease of use and support if pretty good compared to the other software in the past which most of time were off shore and didn't really care .
Laura B.
Verified UserMental Health Care · 2-10 employees
Best product around for the price and functions
Overall, it is an invaluable product! I would recommend to any small private practice. Honestly, never had a complaint.
- I've used Office Ally's Practice Mate since 2008
- While I have always loved it because of its low cost and value for the money, I was recently impressed with the level of security that Office Ally has for its products
- I can submit all insurance claims, prepare billing statements; it has been an invaluable product for my private practice management
A con for some but not me, is that there might be limited features or functionality but I haven't run into that for my needs
Why they chose it
"Cost and functionality works best for us with Practice Mate."
Henry C.
Verified UserExecutive Office · 2-10 employees
Streamlined Software
I've been in the business for over twenty years. After using several other platforms, Practice Mate is more streamlined.
- The ease of entering information and generating bills/claims
- All in one platform for your medical practice and medical billing needs
- It could be more UB04-friendly
- I must manually enter missing information under Claims/Billing, like the revenue codes that coincide with the CPT code
Switched From
Your software is more efficient and streamlined.
James S.
Verified UserMental Health Care · 2-10 employees
OA review and suggestions for improvement.
Very good. The functionality overall has been helpful for our processes to keep data current for over the past 20 years.
- It keeps patient accounts organized
- Reports clearly show recorded payment by patients and insurance companies
- We can keep patient credit card payments up to date and storing the credit card information for future sessions with reports is valuable
- When calling for support waiting time is excessive
- No condensed report for therapist sessions
- It would be very helpful if the patient report per therapist could be downloaded in a more condensed format such as line items showing DOS, Patient name, CPT code, amount charged, amount paid by patient, amount paid by insurance and amount due
- Such a report would help generate a paysheet for each therapist in the group
Henry S.
Verified UserMental Health Care · Self-Employed
Practice Mate works - a great value for the cost.
Great! It does what I need it to do and when something goes wrong they take care of it quickly. There staff are expert and considerate.
- It's easy to use once you learn how and I've been using it since 2010
- It keeps track of my clients information and makes billing easy
- PM posts the claims and gives me an easy way to keep track of claims and billing for what is not covered by insurance
- Once it's set up it continues to deliver
- A great value for the cost
- It's just me, but I'm not looking for a new version or update
- I don't want to learn a new system
- I'm happy with the old system and fear that I'll have to learn a new system
Caroljean B.
Verified UserMental Health Care · Self-Employed
I'll never to back to using an external billing company
Fantastic. NO complaints whatsoever! Excellent product, service, value, and customer support. I am so glad I made the change from using an external billing company!
- Once I learned how to utilize the software, it has been super easy and fast for setting up patients and submitting claims, as well as posting payments from patients and insurance companies
- Excellent customer support
- A great value
- I set it up in 2017 and recall it taking quite a bit of time to do so
- I think this would be the case with any such software
TERI M.
Verified UserMental Health Care · 2-10 employees
PRACTICE MAKE, GREAT OPTION
OVER ALL IS PRETTY GOOD, WE HAVE BEEN USING PRACTICE MATE SINCE 2015 AND NO THOUGHTS OF EVER CHANGING
THE SYSTEMS IF FAIRLY EASY TO LEARN, I HAVE HAD TO TRAIN 4 DIFFERENT PEOPLE SINCE WE HAVE BEEN USING THE SYSTEM AND MY STAFF HAVE FOUND IT EASY TO PICK UP ON
- THE CALENDAR
- I WOULD LIKE TO CHOOSE WHICH CALLENDARS I WOULD LIKE TO SEE
- WHAT I MEAN BY THAT IS SOMETIMES I WANT TO LOOK AT TWO PROVIDERS AT A TIME BUT IT IS SET TO SEE ONE OR SEE ALL
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