Rapid Recon
Review of Rapid Recon Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
Overview
About Rapid Recon
Rapid Recon Screenshots
Rapid Recon Features
Customer Reviews
See why people love Rapid Recon
Guilherme R.
Verified UserAutomotive · 11-50 employees
Experienced Rapi Recon Review
I really like it, because it makes my job easier, faster and more organized, which is the most important to me in a company. Support team usually replies fast and it has the main functions a Recon needs to make our kind of business running.
- It's easy to use and a must for our type of business
A few features that look simple, like undeleting an user, took some time to be created;
Christine C.
Verified UserConsumer Services · 5001-10000 employees
Excellent Automotive Experience
I had a best Automotive experience with Rapid Recon, All I can say they get my 100% trust
- I'd like the most in Rapid Recon is their feature of Real-time tracking
- I can track the vehicle through reconditioning process wherever I am
- Very transparent
- It gives a satisfaction in my automotive experience so far
- Very reliable their feature of Recon Connect which is their extension that eliminating the need to switch between multiple applications
- One of the best experience I had
Rapid Recon is my favorite right now, Giving me an excellent job, and best Automotive experience so far
Geoffrey G.
Verified UserAutomotive · 201-500 employees
Definition of Easy to Use!
Verified reviewer
- It can't get much simpler when it comes to used car programs
- When you finish in one area, you move the car into the next stage of the used car process
- Very easy to use
- This is not a difficult program to use
- I don't see anything at the moment that can be improved for what I am using it for
- It is easy for me to go in and see exactly where a car is during the used car process
James B.
Verified UserAutomotive · 51-200 employees
Front line trenches
Great program. I burned up my 1500 characters before I could express all my concerns. Please feel free to contact me directly if you wish to discuss my Enhancement thoughts.
- I feel that the product is well designed
- I like to be able to leave specific notes for the other departments following me
- I also like to be able to track vehicle movements
- Also to be able to highlight concerns with a picture
- I feel that the product is well designed but lately it has become frequently unstable under cellular signal even with full bars of signal
- When trying to save notes, many times it will have to be pushed twice to finally get it to complete the save
- Also when trying to save it may lock up and have to exit the program to reuse
- Is it possible to add a save button for notes
- Rather than having to use the add notes tab
- I can see it as confusing to some
- Also might it be possible to allow an individual user within an organization to customize there screen for example to setup their order of steps for what they use the most and possibly allow them within their individual programs to blackout steps if they wish
- I only use 5 or so steps consistently
- But I've accidentally sent cars to the wrong step because there's only so much space to use on a cellphone
- I use a Samsung note 20 ultra 5g
- There are steps that I will never use and removing or blacking out would save time and eliminate mistakes
- I live and work in upstate NY
- 75% of my Rapid recon use is outdoors in the elements
- Even though I have my s pen to help navigate, any customization I can perform only saves me time when I'm out in the cold or elements
- Additionally, I'm not an admin
- But I see alot of potential issues with select individuals having access to say the notes
- Is there a way to limit how much an individual can see
- In our business, salespeople tend to disclose Rapid notes to customers
- We use those
jennifer a.
Verified UserAutomotive · 1001-5000 employees
approachable service adviser
Verified reviewer
- anyone can check the status of the reconditioning process
- Nothing
- They have the best service that I am looking for
Alfazar L.
Verified UserBusiness Supplies and Equipment · 501-1000 employees
The experience that i had from them
When it comes to overall experience from Rapid Recon was great and you will feel that you are valued
All features was great and nice also the products and service highly recommended for everyone great service keep it up
They have a great integrity and honesty to provide with their partnership in the business highly recommended for everyone
Sonny G.
Verified UserAutomotive · 501-1000 employees
Ease of use
My overall experience with Rapid Recon has been great. I like how easy it is to use and track the status of your vehicles. This product has helped cut down on our time to the lot and it makes it easy to see where are cars are at all times since I deal with five dealerships. I really like being able to approve work on vehicles with the mobile application when I am off work. This product works like it’s suppose to when everyone uses it properly.
- One of the main features I like is the mobile application that it allows me to check on the status of vehicles when I am off work
- I like how easy it is to get service work approvals sent to my phone so I can approve the work and move cars from one status to another without having to actually go back in service
- I am also impressed how you can leave notes for the service writers to see without having to stop what you are doing to go talk to them
- It’s a great way to keep up with the status of your vehicles as the process moves from service to recon and to frontline ready
- Overall I have enjoyed using this application since we switched to it
- I can’t really say anything negative about the application itself
- The only issues I see sometimes is that sometimes people don’t put the status of the vehicle in the right category so you know where your unit stands in there process
- That isn’t the application but human error
Barry E.
Verified UserAutomotive · 51-200 employees
Rapid Recon Review
By using Rapid Recon we solved the following business problems: 1) Where's this vehicle? Where's the key? How far along the inspection progress is it? When will it be ready to sell? How much did it cost to get it to the Front Line. Basic stuff but time consuming and distracting to constantly be answering these questions. Now with Rapid Recon Sales/Service staff and management can simply check their PC or phone for the info they need. 2) Info is in real-time and comments/notes remain a permanent record. 3) The Reports available in Rapid Recon are a great tool for productivity analysis and planning. VERY positive experience with Rapid Recon. It works!
- Impactful features of Rapid Recon have been: 1) the ability to customize Steps to match our existing teams, departments, physical locations and established nomenclature
- 2) quickly review, modify and revise Work Items (estimates) by multiple staff and management in different locations
- Yes, Rapid Recon has proven to be very easy to use from the very start
- It was simple to integrate into our business processes
- Like to see the ability to start a new estimate while still preserving an existing one
- For example: a vehicle gets traded in a year after an inspection/estimate is completed
- A NEW inspection/estimate will be completed
- Don't want to delete the existing estimate to make room for the new one
Verified Professional
Automotive · 11-50 employees
Quick fix for status reports
Automotive
- Being able to find the status of a vehicle without having to go outside
- the phone app is a little complex, should be simplified
Verified Professional
Industrial Automation · Self-Employed
Excellent Value and Very Useful
Industrial Automation
- Easy to use and integrate with existing software
- I did not notice any issues with the software
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This is very useful service. The company presents itself in a very professional manner.
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