ResponsiBid
Review of ResponsiBid Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
Overview
About ResponsiBid
ResponsiBid Screenshots
ResponsiBid Features
ResponsiBid Integrations
Customer Reviews
See why people love ResponsiBid
MICHAEL P.
Verified UserFacilities Services · 2-10 employees
The Service Business Salesperson/Estimator that works at midnight while you're giving birth
It frees up time from the estimating/follow up process so that other business tasks can be taken care. It's like fully delegating your sales process to a 24/7 salesperson who is always up, always online, and never forgets to follow up.
- True story
- Using AI technology and a simple web interface that lives on our company website, Responsibid regularly onboards new clients, introduces them to our company, offers them an array of services, allows them to input the relevant job parameters and then gives them service options to fit their needs
- Then, based on the prospect's selection(s), it calculates the job time and efficiently offers them openings on our job calendar that make sense based on job duration, crew capability, and drving efficiency
- Once the client selects the best appointment time for them, it collects a deposit to lock the job on the schedule
- And, if a prospect is still on the fence, it will intelligently follow up with them using personalized emails and text messages until they give a definitive response
- Recently, it did all of this while I was acting as the birthing partner for my wife at midnight
- It is hard to implement fully
- There is so much AI involved that in order to get it to work for your company, you must take the time to fully systemize your pricing systems and then translate that to the platform
- You will also need to understand your KPI's to make sure that it's scheduling features are efficient for your company
- Thankfully, they have in house coaching and onboarding support to hold your hand through the processs
Ashley M.
Verified UserConsumer Services · 2-10 employees
Highly recommend
Verified reviewer
- Changing to RB completely streamlined our quoting and increased our sales
- The bundles are a game changer
I would’ve given 5 star across the board if there was an auto save feature while creating a bid- I have lost bids too many times to count at critical times
Verified Professional
Marketing and Advertising · Self-Employed
Responsibid promotes spam
Marketing and Advertising
- Nothing
- I cannot recommend this company at all
- My client is a small window washing company in Allentown, PA area
- His competition, Fish Window Cleaners has been using Responsibid to Spam (for many months) my client with messages trying to buy his company
- Shame on Fish and on Responsibid for enabling such unsolicited mail and what could be construed as repetitive intimidation through email
- Unsolicited commercial emails of this type are why I can not recommend Responsibid
Erik R.
Verified UserConstruction · 2-10 employees
Fantastic estimator
Nothing short of perfection, ok maybe a little bit short. So let's talk about what tasks it can save: 1. You never have to think about following up on a quote again. RB does it for you. You just build how you want it too engage with clients and it sends emails in your behalf, it sends emails to you when you need to call to follow up, and it can even send a postcard through send Jim integration. This saves lots of time, probably hours per month, not to mention the supberb organization and the relief of knowing non of your bids slip through the cracks 2. For each service you can offer a bronze silver gold level of service style of packaging/ presenting. The way it presents it is pretty slick. This is totally different than your typical PDF sheet quote every other estimating software provides. This was the answer to our problem. With RB this is easy, and you can add many videos to your proposals to show what you get in each package. Not only did it make our life easier, but when you start giving customers options the quote acceptance rate goes up. You start leaving less on the table as some buyers prefer the highest level of service you offer and you also retain more budget minded people who want only the bare bones package who might otherwise use a competitor. Our average ticket price has easily doubled since we started rb. Not to mention you can embed this software on your website so visitors can can a price instantly.
- Follow up builder: ability to automatically follow up with all customers in all phases of the job cycle via email, phone, or post card
- Website estimator: when potential clients come to your site they can get an instant estimate by inputting their own job data
- You can show videos of how to self bid Videos within website estimator and package presenter
- When she customer gets a bid you can have multiple package, you can have a video explaining what you get in each package
- Innov
- Only seemless integration is with jobber at the moment
- Which means if you want a job scheduling and invoicing app that Responsibid syncs it's bids with - it must be jobber if you want everything to work seamlessly
- Service monster and customer factor also have integrations but have gaps from what I understand
- They are working on upgrading their system to integrate with any app so stay tuned
- Since we have every job go through rb because the follow up builder is so good, they should have built in better repeat job options
- Also, if a client has more than one property, you must find a work around at this time
- That said they are working on these upgrades to my understanding
Todd H.
Verified UserConstruction · 2-10 employees
Best Move
FabBest thing I ever did in business! Ours is a small company, Responsibid is like adding someone to the payroll without hiring anyone. It employs potential customers to enter all relevant contact and property information and gives them an instant quote on the spot. From there they can choose from various service packages, accept their quote and even schedule online. What could be better than that? Great support every step of the way, very good trustworthy folks. It is a must have for small service companies.
- Best thing I ever did in business
- Ours is a small company, Responsibid is like adding someone to the payroll without hiring anyone
- It employs potential customers to enter all relevant contact and property information and gives them an instant quote on the spot
- From there they can choose from various service packages, accept their quote and even schedule online
- What could be better than that
- Great support every step of the way, very good trustworthy folks
- It is a must have for small service companies
- Set up Best thing I ever did in business
- Ours is a small company, Responsibid is like adding someone to the payroll without hiring anyone
- It employs potential customers to enter all relevant contact and property information and gives them an instant quote on the spot
- From there they can choose from various service packages, accept their quote and even schedule online
- What could be better than that
- Great support every step of the way, very good trustworthy folks
- It is a must have for small service companies
Bobby W.
Verified UserThis software makes me money when I am asleep. It's also invaluable for customer followup.
I dont know what else I could say about Responsibid that I already havent. My only regret is that I waited so long to get it. It's helped me scale my business. It's the equivalent of hiring an office assistant for all followup as well as all of the quoting features that it provides. It's a no brainer for a small service business owner.
- The most valuable part of responsibid for my business is the followup features
- Not only does it follow up with all of my prospects to help close jobs but I also use it to follow up with my existing customers throughout the year to keep retention high as well as my profits
- I own a small service business and responsibid was INVALUABLE to me when my inbound lead's started to significantly increase while I was still working in the field every day
- It allowed me to effectively provide quotes without visiting all job sites and close them over the phone or via email saving me 20 plus hours a month (conservatively)
- The followup feature that I've already mentioned is another BIG time saver as it insures that every opportunity will be followed up with as many times as I choose regardless of how busy I get or what I may personally forget to do
- RB never forgets to follow up
- No major gripes but the reporting features could use some improvement
- This is the reason for the 4 stars instead of 5 in the "Features & Functionality' section
- Reports for closing rate, lead source are perfect
- Reports for revenue tracking could be a little better but in fairness this is more of a function for your CRM than your quoting tool
Micah B.
Verified UserConsumer Services · 2-10 employees
Excellent Bidding Software for Cleaning Companies
Great customer service coupled with an exceptional product has given my business a boost that’s hard to calculate - well worth the investment of time and money.
- Customer service is practically flawless - not to mention extremely helpful and encouraging
- The automation and customization this software brings is amazing
- Bidding is stressful but after investing over 60 hours of time into this software (which is an extension of my business) I now have most of 'my bases covered' when I bid jobs
- Video Estimates are a sure way to boost one's chances of winning a job
- Video's can be added to each services
- Would like a mobile app (but their mobile web browsing does work great)
- Also, would like their calendar to accept SquarePay (only offers PayPal)
Royce A.
Verified UserConsumer Services · 11-50 employees
Responsibid Changed Our Business!
Verified reviewer
- implementing Responsibid was a game changer
- Not only does it present your customers with clear and accurate proposals, the software becomes your #1 sales person - following up with the customer and closing the sale
- It would be great if each user had their own customized version that automatically fills in proposals with that users name
- This can be done manually today
jeff b.
Verified UserEnvironmental Services · 11-50 employees
ResponsiBid Doubled My Business!!
Exceptional
- Allowing you to get business literally while you asleep is amazing
- We awake each day with booked jobs or inquires about our services
- It has added professionalism to our small company that this type of services only large companies has access to
- The customer email follow-up has proven to add jobs up to 60 -120 days after initial ResponsiBid contact not to mention the future customers through the all coveted emails the prospects provide
- This product is simply the best decision we made more that 4 years ago
- The is no "Cons" about this services - I just I found them sooner
Angelo D.
Verified UserConsumer Services · 2-10 employees
Best support software ever!
Great tool that enables me to run and grow my company. Thank you
- Ease of use and fully functional
- At first it took me over a year to decide
- Not on the value of the software but when we would be ready to implement it
- When we did we saw of 40% increase in business
- Thank you
Wish it had a stand alone service scheduler without estimate if people just want to schedule
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This is very useful service. The company presents itself in a very professional manner.
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