RetailEdge
Review of RetailEdge Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
Overview
About RetailEdge
RetailEdge Screenshots
RetailEdge Features
RetailEdge Integrations
Customer Reviews
See why people love RetailEdge
Jim L.
Verified UserRetail · 2-10 employees
Retailedge overview
Great to work with. Easy to teach new employees how to use.
- Retailedge is excellant for retail sales, inventory, and very easy to use
- Being charged for work to transfer computers,
Psychi E.
Verified UserRetail · 2-10 employees
MAKE BUSINESS BETTER
Retail Edge has made managing our company easy and efficient. Anything you want to learn is on YouTube and the training videos make it so ,much easier to understand. Fast and effective
- Learning to use the program Retail Store Management is easy and value for money
- Invoicing is quick and easy with a dependable security features
- No bug and issues, reporting made simple
- I have no complaints, honestly
- I can do all I need to and more
- Even working offline is a breeze
- I have nothing negative to report
Switched From
Retail edge was more affordable in the long run better for our business
Jared P.
Verified UserEntertainment · 11-50 employees
Great Point Of Sale Software
We've been using Retail Edge for 15+ years now and have grown with them along the way. They always help when we need it and the program is incredibly simple to use and easy to learn.
It is very easy to learn, offers great customer service, is always updating to become better and more user friendly, and it offers everything that a retail store or entertainment business would need to process sales, track reporting, organize customers, and help keep our business functioning optimally
It would be nice to have a mobile version included with the gold level service plan
Jonathon S.
Verified UserTobacco · 2-10 employees
retail edge!
using it for over two years and I regret buying 52 times a year. gold member , waist of money, I wish they would listen to their costumers business needs when they do an update.
- nothing at all , this is a waist of TIME and money
- I just have cons time consuming , even when utilize excel to reduce time editing, adding and editing inventory, this is not for a small business ,on the other hand absolutely horrible for large business with large inventory if you have a small inventory business i
- e
- less than 500 items, this software is okay
Switched From
to manage my inventory and reduce human error and monitor and make Informed decision based on data , to spend less time maintaining.
Why they chose it
"non , a friend of mine recommended it, he has a larger business with 20 + employees , he can afford labor to run it"
Amy C.
Verified UserRetail · 2-10 employees
Retail Edge is the BEST value for POS
The customer service has always been great and the guys are very patient! From simple questions to extra help needed during inventory, they have always gone above and beyond.
- The island system can be used independent of internet which works great for us when we have pop up events
- The POS tracks all inventory, allows us to print our own labels and tracks vendors and more
- The reports are a simple way to share with my CPA for taxes and inventory
- There are multiple upgrades for bugs/fixes
- I feel like our information is of value and secure
- I'm so glad I made the purchase eight years ago
- There is more to the POS than I know
- it is smarter than me
- Wish I had the time to learn to utilize all of the features
Why they chose it
"Ability to process without internet, customer support and fees."
Lloyd S.
Verified UserEnvironmental Services · 11-50 employees
RetailEdge is a great value. I highly recommend it!
My overall experience with RetailEdge has been wonderful. Everyone has been so helpful and patient even when it took me a few times to figure out some of the steps and remember to write them down. The customer has been top notch. I have also used them for some custom label templates, and the process was a breeze.
- The customer support is very responsive and thorough
- I haven't found anything that they haven't been able to figure out yet
- I also love all the features that are available with the huge price tag that other POS systems try to charge
- RetailEdge has more features than I need at my independently-owned single location garden center and landscaping service business, but I can see how they would be very useful for a larger, multi-store business
- I also really appreciate the regular program updates
- As you can tell, I have a hard time picking just one thing to like about RetailEdge
- The help manual could use some updating since some major updates have happened
- Some of the features/functions are labeled differently or follow a different series of steps
- This could be very confusing to someone that is new to RetailEdge
Why they chose it
"RetailEdge was recommended to us by our merchant services rep. We were looking for a POS system that was server based, low cost, with retail management capabilities. I am so glad that we followed their recommendation."
Michele T.
Verified UserRetail · 2-10 employees
An amazing retail POS product!
Verified reviewer
- Retail Edge keeps my inventory very organized and I am able to pull reports on most any aspect including sales, customers, receiving, inventory and sales history
- The tech suport team is awesome and they update the program on a very regular basis
- There is a very long time lag to print a receipt
- Otherwise there is not to much else to complain about
- If you want something different they will do their best to address the issue
Why they chose it
"Retail edge was more affordable and the customer service was there."
Ayla K.
Verified UserRetail · 51-200 employees
Review from Cape Fear Habitat
Good experience over all. Support responds quickly and is thorough. [sensitive content hidden] is wonderful, incredibly helpful and friendly.
- Ability to track multiple locations and item selection
- Reports are easy to run and cover a lot of bases
- Updates are not instant through each location
- Understanding each change needs time to upload at each location is helpful when first training
- Duplicates and incomplete transfers have happened many times because an update wasnt enough
- Start up is expensive
Switched From
At the time, reports were inconsistently correct
Maureen C.
Verified UserRetail · 2-10 employees
Love Retail Edge
It is so easy to use, easy to teach our staff. It is a pleasure to work with your customer service team.
- We have used RE since day one of using a POS system
- We looked into others before upgrading and no other system does what RE does - at least for our small business
- It is easy to use and if we have question that can’t be answered by Google - we email and have answer almost immediately
- If we need further guidance - it’s just a phone call away
When we upgraded - the screens looked a little different, so that was a small issue to work through
Why they chose it
"The ease of transition from an older Retail Edge version"
Stephanie V.
Verified UserRetail · 2-10 employees
Top Notch Service
Overall experience in the past 9 years has been exceptional and worry-free. Again the customer service has always been amazing.
- Customer service and value for money are the best things about RetailEdge
- The inventory management is one of the most straightforward out of all POS systems I'm familiar with
The look of the program is quite basic, but has improved over time with the different software updates
Why they chose it
"Cost and ease for inventory management was why we stuck with Retail Edge"
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