SaffireTix
Review of SaffireTix Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
Overview
About SaffireTix
SaffireTix Screenshots
SaffireTix Features
SaffireTix Integrations
Customer Reviews
See why people love SaffireTix
Verified Professional
Consumer Services · 5001-10000 employees
Emmanuel Review
Consumer Services
- It makes ticketing management and tracking very easy
- 5001-10000 employees
Sheridan S.
Verified UserGovernment Relations · 2-10 employees
Definitely recommend especially if you're tired of Wordpress
Such a smooth and easy process. [sensitive content hidden] was so helpful to help me navigate the onboarding process. She also went out of her way to help me.
- It's very user-friendly, with a great support staff ready to help within a few minutes
- I really love that the back end is user-friendly for someone who may be new to the platform
- They also have great training
- The location page is hard to upload and update a location
Switched From
Ease of use. Did not cost and arm and a leg to change something.
William W.
Verified UserChemicals · 10000+ employees
A Reliable Ticketing Solution
SaffireTix is a user-friendly and reliable ticketing solution, perfect for events that need fast scanning, real-time reporting, and offline functionality. While it could improve in integrations and mobile usability, it's a great choice for event organisers looking for a hassle-free ticketing system.
- Easy-to-use interface makes setup and management simple
- Customisation options could be expanded for more flexibility
CARMEN E.
Verified UserEntertainment · 11-50 employees
Sticking with it.
We have had great service. When things don't work, they respond and we have seen big improvements through the years.
- The ease in getting someone to help us on any question
- It is also easy to set up and run our ticketing
- I love that we can also run our scanners in offline mode if our internet or phone connects go out
- Dynamic comparison reports are hard
- The reporting is very detailed, but I would like to see more comparison
Switched From
The marketing contacts we worked with at the PRCA Convention (Cassie)
Why they chose it
"Ease in setting up items on our own and the low fees - point of contact."
Andrea A.
Verified UserEntertainment · 11-50 employees
Saffire is Excellent & User-Friendly
We do all ticket sales and ecommerce through SaffireTix. It's a very easy to use platform and is simple to retain for new employees.
- Great to work with
- Staff is responsive and willing to face presented challenge
- Consistently go above and beyond on numerous projects
- Eager and willing to expand their potential and products offered
- CMS is simple and user friendly for the less tech-savvy individuals
- They accept feedback and are always introducing new and improved updates to their software, website platform and app
Appears cookie cutter and is challenging to customize to be different than other sites
Switched From
Choice was outdated, expensive and challenging to use. They were not willing to modify or adapt as changes were required or as our business structure morphed. If they did adapt, the fees were very expensive.
Why they chose it
"Easy to use, cost effective, willing to modify to meet our needs and expectations."
Chelsey R.
Verified UserEvents Services · 201-500 employees
You need SaffireTix!
There is never a bad experience with SaffireTix. Saffire is always super helpful and hands on when you need them.
The best thing about the SaffireTix software is how easy it was to implement with our Saffire website
The only downside to SaffireTix is we operate an outdated facility with a lot of people coming at once, so we some times lack the connectivity to operate the software to its potential
Switched From
We wanted to go with a simpler outlet for our customers.
Why they chose it
"We have worked with the Saffire team for years and were happy to expand into new products with them."
Shelly B.
Verified UserEvents Services · 2-10 employees
Amazing support team
It is a great ticketing platform and they have an amazing team ready to help with any aspect of the ticketing.
- The software is user friendly and has lots of great tutorials
- The layout is easy to use and follow
- SaffireTix also personalizes the page to look just like your website
It takes time to work through the tutorials, but it is well worth it and they are always there as a resource
Why they chose it
"The costs are similar across the products out there, but team at SaffireTix is very personal, the relationship was the canoe tipper."
James P.
Verified UserLeisure, Travel & Tourism · 2-10 employees
Opinions Are Like...
No problems other than the COVID-19 pandemic shutting down our operation and the uncertainty if we will be even able to use SaffireTix this year.
- Being able to handle nearly all aspects ourselves
I feel like many fields to enter data could use a description of what the field is meant for and that the "steps" to take could be outlined in a more structured / uniform way
Switched From
Reliability, ease of operation and more control over product building
Larry B.
Verified UserNon-Profit Organization Management · 2-10 employees
Ease of Use
Very good
- We find the software very user friendly and the support has been excellent
Would be nice to have a package deal where you had one price for full needs versus piece meal
Why they chose it
"Ease of use and have used for several years."
Verified Professional
Entertainment · 51-200 employees
Easy to use
This was our first event using SaffireTix. The setup was easy to understand and our customer service rep was fantastic. The communication was out of this world. I would recommend this site to anyone throwing an event.
- We truly appreciated how easy it was for our users to access the app
- Once they scanned the code, it was game on
With this being our first event using SaffireTix, we truly didn't experience any issues
Popular SaffireTix Alternatives
See what companies are saying about Software Advice
This is very useful service. The company presents itself in a very professional manner.
Subscription Successful!
You've been added to our newsletter.
Write a Review
Share your experience to help others make better decisions.