SalesNOW

Review of SalesNOW Software: system overview, features, price and cost information. Get free demos and compare to similar programs.

Overview

About SalesNOW

SalesNOW by Interchange Solutions Inc. is a cloud-based customer relationship management (CRM) and sales force automation solution that allows sales teams, management and executives to manage aspects of sales cycle including contact, deal, case and lead management, company tracking and sales reporting. It is also available for on-premise deployment. SalesNOW allows users to take sales notes, log their calls, and capture emails automatically; train new employees by keeping corporate account histories of clients; gain a dashboard view of activities of sales representatives; and view various sales data, including next steps on leads, deals, and cases.SalesNOW also allows users to customize tabs, reports, and data fields and provides visual, graphical representations of sales forecasts, funnels, and activity reports. The solution offers a mobile application for Android, iPhone, iPad, and Blackberry devices. SalesNOW is available on a monthly subscription basis that includes support via phone, email and through product tutorials and manuals.

SalesNOW Screenshots

SalesNOW Features

Features of SalesNOW
Calendar Management
Customer Journey Mapping
Email Management
Quotes/Estimates
Reporting/Analytics
Sales Pipeline Management
Segmentation
Task Management
Territory Management
Workflow Management

SalesNOW Integrations

Constant Contact logo
Constant Contact
Gmail logo
Gmail
Mailchimp logo
Mailchimp
Microsoft Outlook logo
Microsoft Outlook

Customer Reviews

See why people love SalesNOW

5 Star
90%
4 Star
10%
3 Star
0%
2 Star
0%
1 Star
0%

Patrick S.

Verified User

Real Estate · 11-50 employees

Used daily for more than 2 years
Dec 22, 2025

SalesNOW Review

We started using SalesNOW 3 years ago which has a great support team!. We did this to replace an older Dos-Based-CRM which only had 1 supplier. I would best describe this experience from a song by Boston, Don't Look Back!

What they liked
  • High level of security
  • All information is easily retrievable
  • Great CRM which tracks everything
Room for improvement
  • I don't have any complaints as this software does what it's supposed to do

Jason P.

Verified User

Transportation/ Trucking/ Railroad · 11-50 employees

Used daily for less than 2 years
Dec 22, 2025

SalesNOW has been an excellant product for our company.

Our experience with SalesNOW has been fantastic - from the migration, through continued support, and very quick response times, to new projects.

What they liked

The software is easy to understand and use, even for those who are not so technically savy

Room for improvement
  • That our salesmen don't use it to it's fullest capability
Switched From

We wanted a more useful cloud-based solution with current support.

Why they chose it

"Not as complex to set up and use, better, more personalized support. Recommendation from collegue."

Chris W.

Verified User

Automotive · 201-500 employees

Used daily for more than 2 years
Dec 22, 2025

SalesNOW Review

We work with many vendors and no one exceeds the customer service level of the folks at SalesNOW.

What they liked

Cost/Benefit is very good The staff at SalesNOW is very responsive and eager to help

Room for improvement
  • It is generic so some things do not relate directly to our business model

Rusty H.

Verified User

Non-Profit Organization Management · 2-10 employees

Used weekly for less than 12 months
Dec 22, 2025

Great Product that provides fantastic value!

Easy. From the demo to setup and customization, this product was was easy to learn, setup, and use. Great customer support and training made the setup and learning process quick and easy.

What they liked
  • Web-based CRM and access to all project information, documents, and notes
Room for improvement
  • Clunky dashboard for project management without some additional customization
Why they chose it

"I tested 6 CRMs and went with SalesNOW due to it being the best value for a small organization. I like the ease of access and software integration options."

Brett V.

Verified User

Newspapers · 2-10 employees

Used daily for less than 6 months
Dec 22, 2025

Searching for the Right CRM

With this CRM I am able to forecast sales and manage the client list more efficiently instead of using the previous applications I have used in the past. The cost is definitely a plus for what you receive. This is a first-class product for a fraction of the cost.

What they liked

The customer support I received when implementing my current process to adapt to the CRM was effortless and had no issues

Room for improvement
  • The only I find right now is when I am selecting a business category and I want to back
  • It brings me back to my original page of the companies and not on the specific business category page
  • Other than that this is a great product for what I need it to do
Switched From

I did not like the functionality of the product. If I can't use it what's the sense of using it.

Sara C.

Sara C.

Verified User

Packaging and Containers · 501-1000 employees

Used daily for more than 2 years
May 28, 2026

SalesNOW 5 stars across the board!

The SalesNOW team is amazing! 5 stars across the board

What they liked
  • Ease of use Ease of customization Outstanding customer/technical support
Room for improvement

I have been using the software for over 2 years and I have not found a challenge to speak of

Dudley C.

Dudley C.

Verified User

Hospital & Health Care · 11-50 employees

Used daily for more than 2 years
May 28, 2026

Highest Quality CRM on the market

SalesNow keeps me in communication with my Sales Team! I have used other CRMS but nothing works Like SalesNow! Look me up on LinkedIn I will tell you how they have customized it for our needs!

What they liked
  • Me and my team use the mobile app daily
  • It works great and SalesNow customized it specifically for our needs
  • It keeps me up to date in real time with my Sales Team
Room for improvement
  • No cons here
  • If I had some cons they fixed them in the first few days

Neil A.

Verified User

Security and Investigations · 51-200 employees

Used daily for less than 12 months
May 28, 2026

A better solution

SalesNow allows my entire staff to see the sales process from beginning to end. Ops and admin departments have access to all the info they need for scheduling, installing and billing. Sales Team can design a system, present a proposal and agreement, both in person or remotely, with their computer/tablet/phone. Works great even when there is no Wi-fi. Electronic signature will add another positive, time-saving dimension to our sales process. Sales reps always know where they stand, numbers-wise, and can manage their production better. Our rep and his team are always accessible, respond to emails and calls ASAP, and work closely with our group frequently. They're not afraid to think outside the box. And they really care.

What they liked
  • Easy to use
  • Great pricing
  • Best customer service
Room for improvement
  • Constant Saving is tiresome but probably necssary
Kristy D.

Kristy D.

Verified User

Construction · 2-10 employees

Used weekly for less than 12 months
May 28, 2026

Great Program...Better Customer Service!!!

I use SalesNOW to keep track of clients and vendors. I was able to use SalesNOW seamlessly with my lead generator so that when each lead came in all the information was already entered into SalesNOW. I loved the ability to attach bids and other documents to each contact. It makes it easy for different departments to look at one contact and see everything that has been done with that client including any paper documents.

What they liked
  • SalesNOW CRM software is easy to use
  • I had a little experience with some of their competitors and SalesNOW was so much easier to use
  • It was a breeze to customize this CRM to my business and my needs
  • If there was ever any questions on my end their support staff was always there to help
  • Their team assisted us in creating a form that would work seamlessly with our lead generator
  • I would highly recommend SalesNOW for all of your CRM needs
Room for improvement
  • I don't have anything negative to say about SalesNOW

Verified Professional

Shipbuilding · 201-500 employees

Used weekly for less than 12 months
May 28, 2026

Exactly what we needed, precisely when we needed it!

Shipbuilding

What they liked
  • The team at SalesNOW has gone above and beyond to understand our process and structure, and to create a product that is highly functional, scrupulously efficient, and fully comprehensive of our unique needs
  • Our team cannot say enough about the customer support and the individualized attention we have received, in addition to software that fulfills our requirements to the letter without any of the 'bloat
  • ' We would recommend this software to everyone, from large corporations to small businesses
Room for improvement

The user interface is somewhat less intuitive than it could be for a standard user, as are the search and advanced search features, but they remain highly functional

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