ServiceOS
Review of ServiceOS Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
Overview
About ServiceOS
ServiceOS Screenshots
ServiceOS Features
ServiceOS Integrations
Customer Reviews
See why people love ServiceOS
Denitsa D.
Verified UserConsumer Services · 501-1000 employees
ServiceOS makes the work process simple
I can not imagine the working process with any other system. ServiceOS has everything that the company needs to ensure a smooth working process and user-friendly experience for everybody - the agents, managers & operatives performing the service
Monitoring of the results live Easy booking process with real-time availability of the teams&operatives Comparison of the results Easy search in a database of millions of clients
Small changes regarding the booking forms that could be improved in order to prevent some manual processes
Switched From
CRM Software
Spyros D.
Verified UserEducation Management · 51-200 employees
The software enables efficient workflow automation and intuitive operation.
Very flexible and always adaptable to our individual needs. Better traceability and seamless integration.
- High flexibility and adaptability to individual processes for appointment management and bookings
- Intuitive, user-friendly interface and fast, competent support
- Accessibility is guaranteed at all times
- The setup and customization requires a certain amount of initial training time
- All other pain points have been resolved in a customer focused manner
Switched From
Reporting in Jobber was a hell of experience. I tried to reach them but it failed.
CHRISTIAN K.
Verified UserFacilities Services · 2-10 employees
10/10 services
Verified reviewer
Pros about services OS is that i get al the information that i need to get my work in order
- Cons about services OS is that maybe the help bar could be more helpful
Martin K.
Verified UserEnvironmental Services · 51-200 employees
We are very happy with the results overall.
We’ve been using ServiceOS for 5 months now and it is working really well for us so far. We have not yet implemented all the features that we will be using, but we don’t expect any issues in doing that, as the support from ServiceOS is very good. To be honest, it was a steep learning curve at the beginning, but we have settled into very comfortable usage of the basic system. With the able assistance of [sensitive content hidden] from ServiceOS, we hope to move onwards and upwards in further adapting the system to our needs. ServiceOS is very customizable with a wide range of tech solutions that support our growing business. We are very happy with the results overall.
- Reporting is very good and overall customization within the system is a plus
- The system could be adapted to the needs of our organization
The system is quite complex but with help from ServiceOS support, we were able to adapt it to our needs
Switched From
It was a very inflexible system. Also nvery little support.
Floris P.
Verified UserConsumer Services · 2-10 employees
Possibilities are endless
After receiving a detailed presentation of a basic setup of the system, we put in place the structure of our own model with the help of a dedicated ServiceOS member. We tested the migration of our data and solved the issues found, then processed to the final migration from our old system to ServiceOS. We now continue to work everyday with ServiceOS to integrate the improvements and automatic processes that will enable us to focus on our main strength and grow to the next level. Thanks ServiceOS!
- The possibilities are pretty much endless, like a box of Meccano
- Setup is heavy, needs a lot of continuous guidance
Switched From
Did not support French markets anymore, and did not bring us enough to grow
Why they chose it
"ServiceOS has a customizability that enabled us to see us growing more than what Booking Koala offered"
Gary B.
Verified UserFacilities Services · 2-10 employees
Why are you waiting. Just do it !
Would highly recommend give you the tools to manage your business as you want to
- Unbelievable team
- They were absolutely fantastic in helping us set up the system
- Nothing at all
- Absolute amazing team , nothing is too much trouble
Switched From
Wanted customers to book and schedule themselves
Maerssia V.
Verified UserConstruction · 51-200 employees
ServiceOS Experience
ServiceOS has significantly transformed how teams manage service delivery, bookings, and customer interactions. The platform is widely used across departments like Servicestore, Fleet, and Commercial Services, and has become central to operations at Waltham Forest Council.
- Streamlined Operations Across Teams ServiceOS consolidates booking, payments, and helpdesk functions into a single platform
- This eliminates the need for spreadsheets and external calendars, allowing coordinators and operatives to manage tasks more efficiently from one interface
- Customisable and Scalable for Diverse Services It supports a wide range of services—from handyman and pest control to parks management—with features like crew scheduling, invoicing, recurring bookings, and role-based access
- This flexibility makes it suitable for both small teams and large departments
- Enhanced Communication and Task Management The “Requests” feature allows operatives to submit job-related queries directly to the Helpdesk, reducing reliance on group chats
- In-app notifications and task assignment tools keep everyone aligned and responsive
Difficulty scheduling multi-day jobs with varying operative attendance and Images and comments sometimes fail to transfer between bookings
Nevena P.
Verified UserInformation Technology and Services · 11-50 employees
Great experience and even better support
I’ve been using ServiceOS for four years to manage our sales funnel, call centre, and CRM. The product has consistently helped us stay organized and operate more efficiently. The team behind it is outstanding - supportive, responsive, and genuinely attentive whenever we need help.
- I like that it’s built with real business needs in mind
- It solves daily operational challenges we didn’t even realize could be automated, saving us a lot of time
- The system reduces manual work, helps avoid mistakes, and keeps everything running smoothly
- There are no major negatives for me
- Like any powerful system, it takes a bit of time to get used to, but once you do, it’s hard to imagine going back to other solutions
Andreas M.
Verified UserConsumer Services · 2-10 employees
Customizable, Capable, and Backed by Great People
We’re extremely happy with both the product and the team behind the platform. Their support and approach make us feel very confident and well taken care of.
- The team behind the platform is truly solution-oriented
- Nothing seems impossible, and the product is incredibly flexible – it can be customized in so many different ways to suit our needs
- It can feel a bit overwhelming at first, with so many buttons and options to choose from
- The interface could be slightly more streamlined, but on the other hand, all those options provide a lot of flexibility
- Sometimes maybe a bit too much
Switched From
Monday wasn't really a good fit four our us.
Sam E.
Verified UserUtilities · 2-10 employees
A fantastic team!
We have had a good experience, they have worked extremely hard to satisfy our requests.
- I like how capable it is
- We have a long way to go before we can say we have utilised every function
- The language barrier is a nuisance
- And the wait for responses from support are often too long
Switched From
Not enough functionality or customisability
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