SimplyBook.me
Review of SimplyBook.me Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
Overview
About SimplyBook.me
SimplyBook.me Screenshots
SimplyBook.me Features
SimplyBook.me Integrations
Customer Reviews
See why people love SimplyBook.me
Rajesh S.
Verified UserEducation Management · 11-50 employees
Book me now
I got used to it. Initially we had lot of trouble mainly due to number of fields required. It should allow to work offline also.
- Organize bookings and allow client to book on their own
- Dashboard and calendar views are great
- Cost is reasonable
- Loses data for integration with other CRM tools
- Number of required fields can be optimized
- Don’t ask same question again
- Users should not have to type their name and such twice
Switched From
Simplybook me is easier. Zoho was more complex.
Anna M.
Verified UserDesign · Self-Employed
Great options to start with
Great system to start especially when you’re a small business with not too many requirements. Doesn’t the job well And integrates with google calendar.
- SimplyBook is simple and I think that’s what I like the most about it
- It has all you need when you are a small business or just starting booking
- It’s free and it integrates easily (simple link works perfectly fine)
- A lot of customisation options, maybe even too many (as I designer its advantage for me but for some without basic knowledge about images sizes and colours it might be too much)
- Some paid functions are quite expensive compared to other systems I tried
- Also if you’re an average small business owner and have no clue about customisation, the amount of options might be too much
Switched From
Price and cost of running it. Also I wanted something simple as I am still not sure what are my scheduling requirements so I still need to test some systems.
Why they chose it
"It was cheaper to set up and start using and also less complicated, at this moment it was super important to me."
Katrin N.
Verified UserHealth, Wellness and Fitness · Self-Employed
Ok for services I guess
The customer service is prompt and with small things, very helpful. I just spent over an hour to explain the above issue - not a user problem, but features not working. For the price I expect a smooth operation (setting everything up is very time consuming with many steps and cross referencing.. I trialled acuity, offering tree, momence, all in the same price ball park) so it is frustrating to run into those issues and then be told to send it to the developers as feedback. Duh, if they actually would have tried out the advertised features like a studio owner would use them, it would be obvious.
- Great features (to have a functional booking system, forget the 'standard' plan, you will need the 'pro' one for sure) overall, great customer service
- I like the idea of the scheduling app for providers as well as clients
- The provider app doesn't have enough functionality to really be useful (this seems to be an issue with all booking systems
- ) The main disappointment: The features don't work together, even if following the slightly convoluted instructions of roundabout ways from customer service
- 2 way sync is pointless - if you're like me and that feature was a main driver to sign up, don't
- Bookings for group sessions synced to the calendar create an 'external event' and therefore block further bookings for that time block
- The system doesn't recognise it's own bookings
- If you're a solo entrepreneur with a life who can't spend constant time on a laptop to block out times in your calendar AND the booking system, this unfortunately makes the whole thing obsolete
Switched From
I need clients to book themselves into group classes and be able to offer packages for services and group classes / workshops
Why they chose it
"The promise of a functional 2 way sync - I might be asking for too much"
Hisham D.
Verified UserSports · 2-10 employees
Easy, effective and saved a lot for us
We are an e-bike service provider, We spent a long time looking for a booking system that accepts the payment method in Denmark and gives us full control to schedule our appointments and follow up after the service. After trying many systems, we have luckily found Simplybook.me; since then, we have been delighted customers. Thanks
Very easy to use, including all payment methods in the Scandinavian area, does what it should for an easy workflow
Nothing really, you might find the add-on a bit hard to understand, but once you start using the system, it all makes sense
Switched From
Calendly is not accepting a few payment methods in Denmark. it does not accept Danish Kroner currency
Oliver R.
Verified UserEvents Services · 11-50 employees
Focused on the essentials and without unnecessary notifications!
The biggest advantage is the cloud based nature. This means I always have all my data with me, whether in the office, onsite with a client or on vacation. This has become indispensable for me.
- The best features is definitely the documentation function, which allows you to save emails, photos and documents related to individuals and institutions in the history and link these to others
- This way, all employees can see what has happened and what still needs to be done
- Connections like those to Office 365 are not possible
- This is urgently needed to reach more applications and usage in our company
Switched From
With the previous tool, I could not grant external employees access to certain areas which made it hard for remote work.
Justin H.
Verified UserFinancial Services · 11-50 employees
Simply breaking the mold in a world of cookie-cutter booking software
Overall it was a fantastic experience. I had tried several different booking softwares before coming across SimplyBook.me, and it was a breath of fresh air.
The exceptionally high level of features and customization options, especially when compared to other booking options / software
- Customization is something of a double-edged sword - the more you have, the more complicated things become
- This felt compounded by the way things were organized, like having to go to multiple different sites depending on what you need to do
Switched From
I was paying a higher price for less features, and non-existent customer service
Why they chose it
"The price for SimplyBook.me ended up being much cheaper - by far. And while all the other options I tried were decent, in the end they would be missing some key features that I didn't want to go without."
Michael A.
Verified UserMarketing and Advertising · 2-10 employees
Exceptional value for money calendar scheduling that works with top platforms
SimplyBook.me works great for our use — it connects with all 3 major platforms (including iCloud calendar), and is easy enough for clients and leads to use.
- Exceptional value for money calendar scheduling
- Very flexible, integrates with Google, Microsoft and Apple
- Excellent customer support
Setup might require a bit of investment in terms of a learning curve, but this is not unexpected or even a major complaint — I fully expect those with multiple calendars will have to do some work
Why they chose it
"Connects with Apple's iCloud calendar, and Calendly does not."
Verified Professional
Health, Wellness and Fitness · Self-Employed
Helpful fast service for easy booking
It has been a positive experience, I have come to them with issues I need resolved quickly and they have answered all of them.
- Prompt response times and helpful customer service
- Although it is early on in the relationship they have built a level of trust with their help
- They also don't nickel and dime you like other companies
Not super intuitive user interface but they have answered all my questions to help get me up to speed
Why they chose it
"They offered the same services but do not charge per use fees which makes it much more economic."
Eliška Š.
Verified UserEvents Services · 2-10 employees
Easy Setup, Great Support, and Excellent Value
My overall experience with SimplyBook.me has been very positive. I was able to set up most of the system on my own thanks to its clear and user-friendly interface. Whenever I wasn’t sure about something, I could either use the built-in AI search tool—which pulls information directly from their materials—or contact live support. Both options were extremely helpful, and everything was successfully configured in the end. Ironically, the most challenging part of the setup was connecting the payment gateway, since Stripe’s process is quite confusing. However, that’s more of a Stripe issue than SimplyBook.me’s. We actually use SimplyBook.me for organizing a two-day event, not for running a business, and it still provides everything we need. It’s flexible, intuitive, and works perfectly for our purposes. Overall, SimplyBook.me has fully met my expectations, and the price-to-performance ratio is excellent. I can definitely recommend it to anyone looking for a reliable and easy-to-use booking system.
Clear and intuitive interface Easy to set up without external help Helpful AI search tool and responsive live support Flexible enough even for one-time events Excellent value for money
No support or system interface in the Czech language Settings are divided into several interconnected tabs, so it’s sometimes necessary to double-check that one change hasn’t affected another area
Sami P.
Verified UserEducation Management · 2-10 employees
Best Booking Tool
I love using Simply Book Me, it has made our business really easy for people to book our services and to automate emails and notifications.
- I love how multifunctional it is, and the customer service is always really helpful
- The range of functions is great, it means thatI can tailor my services perfectly to my business needs
some technical limitations on some plans, which can restrict what I need to do in terms of functionality
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