SmartDraw

Review of SmartDraw Software: system overview, features, price and cost information. Get free demos and compare to similar programs.

Overview

About SmartDraw

SmartDraw is a data-driven diagramming and collaboration solution that can replace Lucidchart, Visio, or Miro at your enterprise. Get all the features you need at a more affordable price: Sophisticated diagramming that lets your team make flowcharts, organizational charts, floor plans, CAD drawings, project charts, network diagrams, UML diagrams, AWS, Azure, and more Whiteboarding and real-time collaboration Powerful integrations that allow you to generate diagrams from data automatically Migrate your existing Visio and Lucidchart files in bulk SmartDraw will save files directly to OneDrive, SharePoint, or Google Drive, giving you full control of your data. Minimize risk, simplify compliance, and increase data security. SmartDraw also works hand in glove with your existing IT infrastructure. You can provision users, save files, and set permissions entirely inside the Microsoft or Google enterprise stack.

SmartDraw Screenshots

SmartDraw Features

Features of SmartDraw
Budget Tracking
Contract/License Management
Contractor Management
Equipment Tracking
Estimating
Inventory Management
Mobile Access
Reporting & Statistics
Subcontractor Management
Task Management

SmartDraw Integrations

Box logo
Box
Dropbox Business logo
Dropbox Business
Trello logo
Trello
Microsoft 365 logo
Microsoft 365
Google Workspace logo
Google Workspace
Jira logo
Jira

Customer Reviews

See why people love SmartDraw

5 Star
20%
4 Star
40%
3 Star
40%
2 Star
0%
1 Star
0%
Gerson C.

Gerson C.

Verified User
Used weekly for less than 12 months
Dec 22, 2025

SmartDraw a powerful tool for diagramming, drawing, layout and more.

It is perfect for drawing projects, has a wide range of templates that make it easier for you to work and all the types of diagrams you need (at least it is for my IT area), it has a desktop and online version that allows you to work in any place, it is very useful.

What they liked

SmartDraw is a very complete plication for all types of diagrams that you need, has great virtues with respect to Visio that can be considered the number one in the market or at least used, when you need to diagram a project from the basic algorithm to the more complex gantt diagrams , this tool is very useful, it makes you much easier in work (in my experience much easier to use than Visio) the connection between diagrams is simpler, since finishing a diagram makes it much easier to do the following, has a wide range of options and templates that help you in the creation process, contributing to the development of diagrams for systems that you are going to develop, a very useful tool for projects where you need to correctly capture what you want to develop, use it, try it for yourself

Room for improvement
  • Its main against is the price, the full version is very expensive although it allows you to enjoy the desktop version and its cost is very high, I think you should download it to compete more in the market
  • The speed of the online version sometimes fluctuates negatively, it is a mistake that must be corrected

Mark D.

Verified User

E-Learning · Self-Employed

Used monthly for more than 2 years
Dec 22, 2025

Decent, but could be better. Not a Visio killer, but close.

Overall, I like it. I've used for technical diagrams, process flows, step-by-step workflows, etc.

What they liked
  • Easy to use, great graphical design
  • Drag-n-drop design
  • Easy to access templates
Room for improvement
  • Cannot manipulate the design as much as I would like
  • It's a graphic program, but not as easy as you might expect
  • Cost
Switched From

Costs and versions were too steep with Visio.

Wiiliam C.

Verified User

Retail · Self-Employed

Used monthly for less than 6 months
Dec 22, 2025

Nice to Try Horrible to Own

Overall I like smartdraw as a program but the customer service, lack of customer retention and acting like they are robots, not actually helping or answering you, just like they are reading from a scripted book. Have over 500+ customers ready to sign up at $15 a month, and they still refuse to budge.

What they liked
  • Ease of use, templates, learning was a breeze, simple program with basic features
  • I recommend this if you are a beginner and want to do a free 7 day trial or are looking for a basic program with basic features to get to your desired design
  • I would not buy this as it's a annual trap
Room for improvement
  • The plans offered are horrible
  • No monthly plans for those of us who want to periodically want to create personal designs
  • It's either all or nothing with them
  • Even with the $10
  • 99 monthly subscription, this has to billed annually which is a headache
  • They have lost so many customers over not offering a month to month subscription with a $15 subscription fee
Switched From

Because 5dPlanner was way too powerful for what were doing, a little clunky to use and very very intricate in design features. I loved the free version they had and the monthly subscription options.

Rohit y.

Rohit y.

Verified User

Information Technology and Services · 501-1000 employees

Used daily for more than 2 years
Dec 22, 2025

Great tool for business analyst activities

Verified reviewer

What they liked
  • Can create your mind maps and complex flowchart of any kind with ease
  • Using it on office desktop and well integrated with Microsoft office suit
  • Also compatible with google docs which is very helpful
Room for improvement

So i didn't find anything and i will strongly recommend this for pm and business analyst activities

Oscar T.

Oscar T.

Verified User

Internet · 501-1000 employees

Used other for more than 2 years
Dec 22, 2025

Great for new users to computer aided designs.

Verified reviewer

What they liked
  • I tried Smartdraw for the first time in 2016 and I was impressed by the ease of use ; I understood the major workings around this program in a matter of days
  • I have used Smart draw for Gantt style charting , simple drawings ,including floor drawings when I moved to my new home a while back
  • Smartdraw provides users with a variety of modules ,making it a program which can be leveraged by different professionals in different career fields
Room for improvement
  • Smartdraw doesn't allow for remote collaboration like what I have come to expect from months of recently embracing Lucidchart
  • I have also found out that when creating Gantt charts with this program , I am limited in the number of coloumns I am allowed to use

Barry L.

Verified User

Government Administration · 1001-5000 employees

Used monthly for more than 2 years
May 28, 2026

Good and Bad

Project management and organization development.

What they liked
  • I liked the price and the easy project management Tool Set
Room for improvement
  • Newer version does not allow import of Excel or Text files to build org charts
  • This is a show stopper for me
Switched From

Earlier version had the org chart import feature that I liked, along with the price. Since the org chart import Excel and Text files feature has been eliminated, I'll have to look for a different solution.

Roberto A.

Verified User

Information Services · 2-10 employees

Used monthly for more than 2 years
May 28, 2026

too slow

An inexpensive but fantastic software for both network diagrams and any other business and other needs. Cheap but very good.

What they liked
  • I' using SmartDraw for many years and my opinion is the same :An inexpensive but fantastic software for both network diagrams and any other business and other needs
  • Cheap but very good
Room for improvement
  • I installed the 2020 version a couple of months ago but opening old files was particularly slow
  • I tried completely uninstalling the software and reinstalling it but didn't notice any improvements
  • I spoke to other users of different company and they confirmed the same opinion
Why they chose it

"much cheaper and at the same time complete for my needs"

Lizzy R.

Verified User

Telecommunications · 2-10 employees

Used daily for free trial
May 28, 2026

Only provides yearly billing.

Unable to do anything with the stuff I made during the free trial. It does not actually feel like a free trial if you can't access the files you create.

What they liked
  • Great shapes, very intuitive layout, easy to adjust the design
Room for improvement
  • Only have yearly pricing, yet they display the prices in cost per month
  • This is misleading
Tharindu D.

Tharindu D.

Verified User

Utilities · 201-500 employees

Used daily for less than 6 months
May 28, 2026

Dedicated Software for Charts, Diagrams and Mind Maps

SmartDraw is the first chart making software I used and I used it for almost all my chart/ diagram requirements for a long time. Though I used this for creating mind-maps most of the time, it did contain all the tools one would require for any type of chart. The software does need some getting used to but once you're familiar with it, it does save a lot of time. If you're not used to a dedicated chartmaker, give this one a try. You'll never go back to manually drawing flowcharts, mind maps or hierarchies.

What they liked
  • SmartDraw comes with a large number of templates that are customizable
  • You'll rarely have to build a chart from scratch with those
  • The software also consists of almost all the tools one would need to make a chart
Room for improvement

Using of the software does need a bit getting used to and the workspace is not the most state-of-the-art for this software category

Carl F.

Carl F.

Verified User

Arts and Crafts · Self-Employed

Used daily for free trial
May 28, 2026

smart draw 101

I am able to organize,plan,and create forms,documents for my ministry,and hobby,and it makes it so much easier to do.smart draw is a great starter for anyone that has a hobby.or likes to keep track of activities.

What they liked
  • This software not only helps you draw but has other activities you can plan,organize any kind of project you want to build
  • I got the free trial and it is great
  • it is good as a starter for a first timer that desires to create activities for work,school,club,organization
Room for improvement

the free trial is limited,but it is worth learning the basics of creating document,forms,and lots of projects that you are going

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Decision Context

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