TargetBay
Review of TargetBay Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
Overview
About TargetBay
TargetBay Screenshots
TargetBay Features
TargetBay Integrations
Customer Reviews
See why people love TargetBay
Philip K.
Verified UserRetail · Self-Employed
Big help for a small business
Verified reviewer
- I am a one person small business so it is hard for me to be an expert at everything and also have the time to implement the solutions
- Having the crew at TargetBay on my team helping with collecting reviews, customer Q&A, and recovering abandoned carts is a huge help, among other things
- Their expertise is what I have needed for years
- They set it all up for me and we talk monthly to review performance and make changes if needed
- I'm looking forward to a long term relationship
- They work hard to help my business grow because if I grow then they grow too
- Thank you to the entire team at TargetBay
I have a little bit of a hard time navigating and understanding the back end of the system but that difficulty is mitigated by the excellent customer service they offer
Jeremy L.
Verified UserElectrical/ Electronic Manufacturing · 11-50 employees
Love working with the Target Bay team
We have been using Target Bay for a few years now after trying to manage all the different website tools from 3rd parties by ourselves. We were never up to date on what was needed, and the white glove support has been worth the cost.
- Working with the support team who is always on it
- They contact us to make sure we are taking full advantage of the tools
- There are a lot of features and options which can get overwhelming
Switched From
The cost was more than Target Bay and we were not using the platform enough.
Jordan S.
Verified UserE-Learning · 11-50 employees
Great platform!
Great company and even better people. Support was incredible.
- Email deliverability, template builder and reports
- Segmentation of my lists was difficult to use or non-existant
Tony S.
Verified UserRetail · 2-10 employees
Fantastic service and support!
Prompt response, clear and accurate instruction and feedback. They set realistic goals and go above and beyond what I expected.
- Fantastic support
- If you have a question about it they're not only willing to help but timely with their answer
I wish I knew about it a long time ago so I could've implemented it when we switched to BigCommerce from Magento
Switched From
ShopperApproved lacks the modern feel and features that I wanted.
Kevin D.
Verified UserConsumer Electronics · 2-10 employees
A Top-Notch Email Marketing and Reviews Company
Overall, I would highly recommend TargetBay to anyone looking for a reliable and effective partner in the world of email marketing and reviews. Their dedication to their clients' success is unmatched, and their track record of success speaks for itself.
- TargetBay is a company that truly stands out in the world of email marketing and reviews
- Their services are top-notch and the benefits they provide to their clients are impressive
- After reviewing several testimonials, it is clear that TargetBay is a company that consistently delivers results for its clients
- One of the most impressive aspects of TargetBay is their ability to provide a full-service experience for their clients
- This includes access to US-based professionals who handle email blasts and other marketing efforts with care and attention to detail
- The results speak for themselves, as clients have reported seeing increased sales and conversions thanks to TargetBay's efforts
- In addition to their excellent service, TargetBay is also very responsive and attentive to their clients' needs
- They are always willing to offer new suggestions and recommendations to help their clients scale and grow their businesses
- The cost of their services is also very affordable, making them a great choice for businesses of all sizes
- We're uncertain if SMS marketing is effective for our business
- It's possible that our industry isn't well-suited for SMS marketing
- Despite trying a more costly provider, we obtained comparable results
- Presently, TargetBay is collaborating with us to devise an alternate SMS strategy and determine if it can increase sales
- We're thrilled that they can tailor solutions to meet our specific requirements
Switched From
Our decision to switch software was influenced by both cost and performance. We opted for Shopper Approved, which we've used for 2-3 years as it was more affordable. However, we didn't observe any improvement in performance. Shopper Approved only contacted us once a year to renew the license. Conversely, TargetBay frequently evaluates our progress, holds regular conference calls, and consistently proposes new ideas and strategies. Although Attentive is significantly more expensive, it didn't result in any sales boost. Likewise, Mailchimp was cheaper but yielded no results. Since partnering with TargetBay, our subscriber list has doubled, and our return on investment has increased by 8x. We decided to consolidate these three software and solely use TargetBay, resulting in an overall sales increase of 80-90%, something we never achieved with other providers.
David L.
Verified UserMechanical or Industrial Engineering · 11-50 employees
Review of Target Bay Marketing Software User Interface
Comments It should be kept in mind that the Target Bay marketing software and user interface, while very functional and user friendly, is evolving and new features are being added on a continual basis. To this point, the Target Bay technical support staff are regularly reaching out to insure the highest customer satisfaction, and as well, introduce customers to new features as they are introduced into the software. As I am an instructor as well as graphic designer, I sometimes muse about the prospect of working for Target Bay, as I also like to provide positive and educational experiences to my students.
- Email Campaigns My primary use of the Target Bay software is for the composing and sending of my email campaigns
- I find the user interface fairly intuitive, with the ability to drag and drop content, which can be modified as the email is being designed
- Target Bay has several email templates, however, I like to build my own
- Pop-Ups At the encouragement of Target Bay's staff, I have also incorporated two pop-up features; a welcome pop-up and an abandoned cart pop-up
- The abandoned cart feature also sends out an email to the person who had abandoned the cart (check out step) should they choose to provide their email when the pop-up is presented
- Reviews I have also activated Reviews; for products purchased and for our company's website
- The Reviews help me keep tabs on my customer's experience, respond to their questions and post positive reviews to my social media accounts
- I will soon be incorporating retargeting ads
- This feature provides a visual reminder to my customers to revisit my website, based on their viewing history of specific products
- Overall, I have found the Target Bay App to be very useful and only limited by my finite imagination
- Thank you to the Target Bay Team for their excellent support
- Just a few little hiccups along the way
- I find that the Target Bay tech support to be very responsive and helpful
Switched From
Target Bay software interfaces with my website and helps me keep track of new and repeat customers.
Why they chose it
"I received a call from Target Bay's owner and was very impressed with his presentation."
Nicholas Y.
Verified UserInformation Technology and Services · 2-10 employees
Very Satisfied TargetBay / Bayengage User
Targetbay / Bayengage helps me manage my clients website reviews, product reviews, email marketing, sales conversion, and cart abandonment flow all in one affordably priced product. My account manager [SENSITIVE CONTENT] has my back even though I run a small agency which is pretty awesome.
- As a marketing agency and a web designer I love products that can do more than one thing
- The less plugins to install, interfaces to learn, and bills to pay, the better
- Also support answers really fast on their chat box which is great
- [SENSITIVE CONTENT] is my account manager; he is there for me when I need help, often at the last minute, which is essential since I am always busy
I had some issues with the old interface not being very intuitive, however they have improved that vastly and recently launched the Bayengage software which is very easy to use and learn
Why they chose it
"The price was good and the personal attention and quick responses from support are priceless."
Verified Professional
Consumer Goods · 2-10 employees
TargetBay has become a vital asset
Consumer Goods
- TargetBay has been beneficial to our growth
- Their team set up and implemented most functions
- Moreover the support staff in our case [sensitive content hidden], has been superlative in his management skills
- He is the go to person for us and he has never failed us
- I would say he is an asset TargetBay provided in which we did not know would be such an asset to our team
- Thank you [sensitive content hidden]
- We do not have any cons at this points
Switched From
TargetBay made it simple and we combined two services into one.
Michael R.
Verified UserConsumer Electronics · 2-10 employees
The best investment for your business is TargetBay
Great and has improved our email marketing as well as reviews from our customers.
- The easy-to-use templates and great customer service
- You are able to get in contact with someone and a real person in minutes to help resolve issues you may face
- Perhaps more templates, but that is the only con
Switched From
Lack of customer service and customization.
Why they chose it
"Because of the customer service and template customization."
Brad F.
Verified UserFood & Beverages · 11-50 employees
A Game-Changer for Our Customer Review Strategy
Our experience with TargetBay has been fantastic. We saw a noticeable increase in customer engagement and trust after implementing their review service on our site. The ability to display verified reviews in a visually appealing format made a real difference in conversions. Their customer service team is also top-notch — quick, knowledgeable, and eager to help. Highly recommend!
- The platform is incredibly easy to use and has helped us collect and showcase authentic customer reviews seamlessly
- Their automation tools and customizable widgets really elevated our review strategy
There was a slight learning curve when setting up the integrations, but their support team was quick to help and very responsive
Popular TargetBay Alternatives
See what companies are saying about Software Advice
This is very useful service. The company presents itself in a very professional manner.
Subscription Successful!
You've been added to our newsletter.
Write a Review
Share your experience to help others make better decisions.