The Consignment Shop

Review of The Consignment Shop Software: system overview, features, price and cost information. Get free demos and compare to similar programs.

Overview

About The Consignment Shop

The Consignment Shop by SBS Solutions is a hybrid consignment management solution that caters to small and midsize consignment businesses across various industries like jewelry, furniture, books, apparel and more. The solution offers a suite of tools that includes point of sale, e-commerce, inventory, and customer management. One of the features offered in The Consignment Shop’s solution suite is the ability to integrate with a store's website in real time, allowing for inventory to be listed, tracked and sold both on the web and in the brick and mortar store. The web store can be customized and payment can be made through different platforms like PayPal and Google. The solution supports both on-premise and cloud-based deployment and can be used on Mac and Windows devices. The Consignment Shop can integrate with Quickbooks for accounting purposes and MerchantWare Services for credit card processing. Services are offered on a monthly subscription basis. SBS Solutions offers support via telephone, email, and an online resource page

The Consignment Shop Screenshots

The Consignment Shop Features

Features of The Consignment Shop
Barcode/Ticket Scanning
Gift Card Management
Inventory Management
Pricing Management
Returns Tracking
Sales Reports
Touch Screen
Consignment Management
Credit Card Processing
Customer Database

Customer Reviews

See why people love The Consignment Shop

5 Star
70%
4 Star
20%
3 Star
10%
2 Star
0%
1 Star
0%

sue k.

Verified User

Retail · 2-10 employees

Used daily for more than 2 years
Dec 22, 2025

Seconds Count! review of SBS solutions

Initially I had many problems networking several computers to use this program. SBS support worked with us for a long time until we realized the problems were with our computer hardware specialist. After changing to a different specialist, the program has been working very well for us. This program makes our sales much faster and provides reliable record keeping. Support is always available to help us when questions arise.

What they liked

The software is reasonably priced, user friendly and has very responsive customer service

Room for improvement
  • Lack of adequate training when initially started used the software
Why they chose it

"Price, user friendly, support/customer service"

Lou R.

Verified User

Retail · 2-10 employees

Used daily for more than 2 years
Dec 22, 2025

Excellent value!

The Consignment Shop has been one of the best things I have done for myself and my business. I wonder how I ever completed my job before I got this program.

What they liked
  • I love that this program takes care of the majority of my book work
  • The staff is wonderful and always helps me when I call
Room for improvement

I wish there was a class I could sign up for so I could take advantage of all it has to offer

Melanie J.

Verified User

Museums and Institutions · 2-10 employees

Used daily for more than 2 years
Dec 22, 2025

Museum Shop Consignment

This is so much better than the system we had before. For the price, it's a good program. However, it's not the most user-friendly program, and is not very customizable.

What they liked
  • - email reports to consignors - commission tracking and payouts - gift card feature - having an integrated POS with consignment database is much more efficient than former systems (i
  • e
  • better than an Excel spreadsheet and hand-written receipts) - good price
Room for improvement
  • - unable to customize our own reports (particularly when fields are cut off because text is longer than what is visible) - limited functionality (only can see one view at a time) - biggest problem: difficult to locate sold items in multiples (because it internally assigns a new number for multi-item transactions, making it difficult for consignors to know what item sold) - training was insufficient, and at time of purchase there was no manual, and manual is still not well organized (no page numbers), and does not provide enough information on what each function in the program means
  • - printer runs off generic printer drivers as is not compatible with Windows 10, so provided receipt printer has issues (our receipts always print about 8 inches of extra blank space wasting precious resources; tech support unable to resolve) - unable to switch label sizes at will (i
  • e
  • can only print one barcode size at a time, difficult to set up each barcode label)

Hope L.

Verified User

Apparel & Fashion · 2-10 employees

Used daily for less than 6 months
Dec 22, 2025

Auto Markdown Ease

As I have stated, the automatic markdown schedule eliminates the need for more employees and reassures consignees of our efficiency.

What they liked
  • Using this software for my consignment business makes the daily requirements flow easily
  • The feature that convinced me to buy this program was the automatic markdown schedule
  • I set up my preferred timeline for marking down merchandise in the Company Profile and this schedule prints on my tags; that feature allows my store to operate with fewer employees; generating more profit for me
Room for improvement
  • When I have questions about my specific program I would like to be able to type the question in an actual search bar and be guided to the answer
  • The current set-up requires that I read each commonly asked question until i find the one that closely matches my problem, I find that extremely inconvenient
Why they chose it

"The representatives fielding our excessive amount of questions were superior in their knowledge of the product and demonstrated the same patience they continue to practice anytime I require assistance. Similar programs did not allow for quick and thorough learning."

Travis K.

Verified User

Furniture · 2-10 employees

Used daily for more than 2 years
Dec 22, 2025

This is an amazing product

This system has completely changed the way we as a small business keep up with our consignment inventory as well as sales in such a positive manor.

What they liked
  • This program has eliminated so much paper work as well as making our overall business run more efficiently
  • We couldn't be more satisfied
Room for improvement
  • We have nothing negative to say about this software
  • We are more than pleased

LIANNA C.

Verified User
Used unspecified for unspecified
May 28, 2026

I LOVE THIS PROGRAM!! Simple and Easy to use, Even for a beginner!

I did my homework, I checked all the stores similar to mine in the area, and on the mainland to see what everyone was using. I was able to discern that there were about 3 programs people seemed to be using. The best advice I got was to check out SBS Solutions. I googled the 3 different programs, and I googled SBS Solutions and read the reviews and loved that they had 24/7 SUPPORT! That was the biggest thing for me as I have a brain injury and was afraid I would not know how to use any given program and would need help. I phoned them and talked to John and he was sooooo nice. He explained everything to me, I bought the program and they have helped me every step of the way to grow my business! They train you at the beginning for several hours and it was so simple to use I couldn't believe it! There is also help on the program you can look up at any time. I found the quality of the cash drawer and printers to be above what I was expecting. I am so glad I trusted the reviews of this program and went with them. They don't push you at all to buy, just inform you, and I can't stress this enough: I am also glad I bought the whole package instead of trying to find everything myself! I have not had any problems with my program or printers/scanner in over a year of use. I can call them anytime and they are there to help me and I live in Hawaii and the time difference is crazy! They always answer or call me right back. I can only say I am so HAPPY I found SBS Solutions and these wonderful people to help me build the best business I can! They are amazing!

Sandra B.

Verified User

Retail · Self-Employed

Used daily for less than 2 years
May 28, 2026

New Consignment Shop Owner and delighted with this program. Purchased it May 2017 and have never regretted. Wonderful support!!! I can call anytime..

I would recommend this to everyone starting a consignment store brick and mortar or on line. Why pay more when you get everything right here !!!

What they liked
  • User friendly and the price is great
  • I shopped around and there is no one else that provides the quality and customer service for the great value of this program
Room for improvement
  • So far I'm extremely happy
  • The staff is so helpful, respond to my inquiries quickly and always have a positive answer or solution for me

Elayne P.

Verified User

Retail

Used unspecified for more than 2 years
May 28, 2026

The BEST decision I made when opening my consignment shop!!!!

Retail

What they liked
  • I absolutely made the BEST decision when I chose SBS Solutions for my consignment software
  • that is the 100% truth
  • It's easy to navigate and the reports are what really helps me
  • I've had to call John several times when I accidentally disconnected my computer and every time he walks us through connecting it again with such patience and ease
  • I recommend this software to anyone who wants to open their own consignment shop
  • I'm very fortunate to have made this selection
Room for improvement
  • There is nothing I can honestly say that needs improvement
  • I'm completely satisfied

Carrianne M.

Verified User

Retail

Used unspecified for more than 2 years
May 28, 2026

A lifesaving product that's easy to use and saves hours!

Retail

What they liked
  • The product is very easy to use and does everything you need it to do, plus lots more
  • The support team and very helpful, have never let us down if we needed a question answered on something tweaked and their response time is brilliant (and that's with a 5 hour difference in time zones) We wouldn't hesitate to recommend this product
  • You won't be disappointed you teamed up with this great company
Room for improvement
  • We haven't found anything to complain about yet and we've used it for 3 years

Maria P.

Verified User

Retail

Used unspecified for more than 2 years
May 28, 2026

I feel in love with the software when I was looking for software and i

Retail

What they liked
  • I love how easy and uncomplicated the software is
  • The customer service is by far hands down the best that I have had in a long time
Room for improvement

I wish the software was able to assist businesses with multiple locations in real time, instead of having to have a license for each location

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