ConsignCloud

• No cons that I can think of, everything is great how it is

• The only downside was a temporary outage due to a server issue
• It was fixed fast though
• They seem to always be trying to improve their program and reach out to their clients for direction in what we actually need
• I wish I had switched over sooner

• The first issue is the UX
• It is not at all intuitively designed
• It takes time to find and understand the features you are looking for
• For example, finding and using the expiration feature in the expired list is very inefficient
• A button directly on the products would be more useful
• The second issue is the lack of customization options
• There is some customization, but it would be great to have a lot more such as: - change timing of emails, ability set weekly/monthly instead of daily - change font, layout, design of emails - create own templates and categories for emails, other than those that already exist - add option to expire products not only from the expirations list but directly in the product page - ability to add custom tax calculations - customize the dashboard/landing page

The reporting features for essential KPIs like average sale, top salespeople and sales per hour are really lacking, even with tge paid reporting feature

• that after images are uploaded we can't expand them to see a full-size version ever again
• there's no way to directly apply consigncloud store credit at checkout in shopify
• some of the logic didn't work as well as hoped originally but has improved since
• the consignor user interface is not intuitive
• the store user interface default landing page is mostly wasted space
• we can't set up short user pins to enable team members to log in quickly, so consequently everyone just shares the same login and there's no accountability for proper consignment intake and the quality of our product listings suffers as a result

• I wish that I could apply simple fixed-amount payouts on some products listed on consignment
• We don't always use percentages, and having to do this manually is a pain

• 1
• Reports are intense, but sometimes difficult to configure for exact report needed
• 2
• One thing we encountered is when aa misc item is purchased with a generic SKI/Item # more than once during a transaction, the program process both (or more) item as the same price, even if they have two different prices
• We have found a work around, but it sold be nice to be able to use the same item # with different prices

• The inability of our consignors to not be able to log their inventory

• Does not have all the functionality I'd like but has many work arounds to get to most things done
• I'd love an easier way for sellers to load their own inventory
• Would also like it if email templates where more customizable

I hate setting up technology and I didn't want to do it, but it was easy to do and when I did get stuck it was okay to solve