The Loan Office
Review of The Loan Office Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
Overview
About The Loan Office
The Loan Office Screenshots
The Loan Office Features
The Loan Office Integrations
Customer Reviews
See why people love The Loan Office
Beth S.
Verified UserInsurance · 201-500 employees
Easy to use and affordable
We only have a small number of mortgage loans that we service and this software was extremely affordable and a lot easier to use than our previous software or others that we found in our research.
- This software is very easy to use and intuitive
- If help is needed The Loan Office Users Guide is very helpful
There is no easy to use custom reporting feature, however we were told that up-front
Jeffrey B.
Verified UserFinancial Services · 2-10 employees
Supports my loan servicing very well
Verified reviewer
- Learning curve was reasonable and it supports what I need done
- Happy with its functionality so I have no cons
Kelly M.
Verified UserGreat flexibility
I love the flexibility the Loan Office gives me. I make community development micro business loans. I can configure a loan with multiple payback features - initial term of interest only, fixed payments, remainder amortized, balloon payments, etc... and be able to produce an accurate repayment schedule for the closing. I can email statements from right inside the program, which is handy. The reports and notices are a pain to customize (in MS Word), but that is my only complaint. My portfolio is very small, so I generally do personalized collections notices anyway. The ability to only have one funder per loan is not a problem since LLC all investments are pooled and member returns are figured on the entire portfolio, not per loan. We could also service a specific loan for an LLC member if they wished to invest outside of the pool, but we haven't done this yet. The customer service/ tech support guys are very helpful and have promptly addressed any difficulties I've sent their way. I used another, less expensive program, for about ten years, but the flexibility to create loan terms that work for my borrowers makes the additional cost very worthwhile.
Rhonda H.
Verified UserFinancial Services · 2-10 employees
Our small portfolio!
We are an Asset Management firm that is currently servicing ~140 loans. This program has been great for our needs. It was easy to load all the loans and the day-to-day management/operation is very simple.
- The program is very user friendly and simple to use
- There is not really anything I don't like
- It serves our needs
Marjorie H.
Verified UserFinancial Services · 2-10 employees
First Caribbean based user
We are a small company based in the Caribbean that gives personal micro loans. The Loan Office is very cost effective and with the link to QB it's the perfect software for us. Whenever we have a problem we just e-mail our questions and our friendly and always helpful customer supporter will either call us or email us in the stipulated time frame. We love how we can process the payments and keep track of the delinquent borrowers. We are very pleased with the software and it helps us achieve our business goals.
- When you have a company that gives loans the most important part in the whole process is the collection
- We are pleased with the borrower late report
- It gives us an update daily, so we know exactly who is late with its payment
We haven't been using the software that long so we exactly know what does not please us
Pam R.
Verified UserBanking · 2-10 employees
Loan Office Review
Overall I have really enjoyed using the Loan Office. This is the first time I have ever used a program like this. It is fun!
- Ease of use
- User friendly
- It seems to do the work for you
- Not being able to process a report that I needed
Carlos S.
Verified UserFinancial Services · 2-10 employees
Best option in the market.
Before using Loan Office we tried 2 diferent softwares. Loan Office makes our operation better.
- It is a very complete and easy to use software
- The platform is very friendly
- No comments
- Our team feels comfortable using it
Tari R.
Verified UserGovernment Administration · 51-200 employees
The Loan Office Review
The benefits for me is having the ability to track insurance, property taxes, and occupancy requirements. I can easily keep on top of who I need to contact by running a report.
The loan monitoring tools, payment statements, reports and the techs who contact me from support have been very knowledgeable and helpful
- I need to call and leave a message for support and wait for a call back
Michelle S.
Verified UserNon-Profit Organization Management · 2-10 employees
The Loan Office, User Friendly
We were in the market to change our loan software. We did internet searches and found The Loan Office. We received great service from the start with the webinar introducing the product. Everything was very clear, and there was a time devoted to answer our questions.
It is very user friendly, and we can now access reports better than the previous software
- Thus far I do not have any negative responses
Brenda E.
Verified UserExcellent product and well worth the money
I just want to let you know how much this program has improved my bookkeeping. I have been managing approximately 15 owner financed homes for the last 4 years. The company was losing on so much interest and late fees by keeping it manually. When I previewed this program, I knew that this would help a bunch. It not only keeps my records but it also shows the Lender his investment and his monthly interest that he is making on each note. Wyatt Gilbert was so nice and helpful with the purchase of the program and all the way up to, "OMG.Wyatt I crashed my whole system, please help!!! He was always willing to help me, even while he was out of town and on weekends. Overall, I am very pleased and would definitely recommend this program to anyone who carries and services notes. Excellent product and well worth the money.
Popular The Loan Office Alternatives
See what companies are saying about Software Advice
This is very useful service. The company presents itself in a very professional manner.
Subscription Successful!
You've been added to our newsletter.
Write a Review
Share your experience to help others make better decisions.