VM Backup
Review of VM Backup Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
Overview
About VM Backup
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VM Backup Features
Customer Reviews
See why people love VM Backup
Gustavo P.
Verified UserHigher Education · 201-500 employees
Excelente VM Backup Software
We backup 6 hosts we over 40 VMs Onsite and offsite, and it works really well, no complains, also it is a very goood way to test new environments by restoring backups from any server.
What I most like about it, is the pricing model per Host instead of VM, it is very similar to the competitor, but has better pricing, its easy to try before buying, it is super intuitive to set it up, you don't even need to read the how to documentation, because is is really easy to use
- Some times the Altaro Services drops or Backups stops working (don't understand exactly why) SO You have to contact support (that is excellent and immediate) to solve it
- This is the only reason we have been paying for the continuous support
Why they chose it
"Pricing, direct internet purchase, free alternative for one host so it is very easy to test it before buying."
Mark R.
Verified UserInformation Technology and Services · 11-50 employees
Altaro offers complete protection and peace of mind.
Verified reviewer
- The software is easy to use and fully automated
- The continuous protection and replication features to an offsite server are included and fantastic
- We are able to have complete system image backups to another location, all within Altaro
Sometimes the error messages are not very helpful, but the support from altaro is great, and they are always on hand to assist if needed right from within the product
Switched From
We needed full VM protection.
Why they chose it
"Much simpler to use and far more cost-effective."
Ricardo B.
Verified UserInformation Technology and Services · 2-10 employees
Poor Support and issues with disk space
We use Altaro to backup our hosts with hundreds of VMs. We are now migrating to a different plataform, due to the lack of support to ReFS and the other limitations stated above.
- Easy of use
- It take some time to learn the software schema, but after that, it is very easy to use on the day to day experience
- Support is almos informal
- There is a ticket number, but the follow up is poor
- Chat is almost always offline
- About disk space, the backups keep groing indefenitely, even if the VM has not much updates
- The optimization tool to recover space does not work properly, takes too long to execute, while it runs, it blocks ALL backups funcionality and at the end there is almost no space freed
- There is no limit for backup space per VM or per storage
- You need to always keep following up the disk usage
- There is no support for ReFS, what is a shame for a software that runs on Windows Servers and ReFS has been around for a while already
Patrick S.
Verified UserInformation Technology and Services · 2-10 employees
7 years of Altaro in practice
Very quick and easy to install, after that all customer installations can be monitored, controlled and also updated centrally via a website, this saves us an extremely large amount of time when supporting our customer systems. If a problem really occurs, you can rely on the easily accessible support. We now only use Altaro, why should we pay more for other solutions without added value.
- Very quick and easy to install, after that all customer installations can be monitored, controlled and also updated centrally via a website, this saves us an extremely large amount of time when supporting our customer systems
- If a problem really occurs, you can rely on the easily accessible support
- We now only use Altaro, why should we pay more for other solutions without added value
The representation of the backup in the CMC could be better presented more clearly
Switched From
High maintenance effort for updates, expensive
Matthew M.
Verified UserInformation Technology and Services · 2-10 employees
Astoundingly Good; Very Affordable
Veeam is the Cadillac of backups, and there are lots of Chevys that will get the job done but really make you work at it, but Altaro sits in the sweet spot of a great value with lots of features. I have deployed it at every client that runs VMs on Windows, and it has saved the day several times. Setup takes about five minutes, especially if you are using an attached target. Even complicated NAS-based backups with off-site copies (another great feature) can be set up in less than 30 minutes for every VM on a server.
- The ability to schedule sandbox restores drew me to Altaro, but honestly, the few times that I have needed Tech Support (including one time on a holiday) it was outstanding
- The quality of the support, the speed with which I can reach someone, and the genuine politeness of the staff make getting support painless
- I also like the ability to do off-site copies of the backups
- This work s great when I use a direct-attached targets like ioSafe drives and then replicate the backups to portable USB drives to go off site
- The software is amazingly full featured, but I would like to see the sandbox restore take a snapshot of the services snap-in on the restore once started, shut down the sandbox, delete the restored machine, and send me the image so that I know it worked
- The first time you put in the license code it is a bit convoluted
- This is nit picking
Why they chose it
"Features versus price. Once I tested it the ease of use sealed the deal."
Lloyd R.
Verified UserInformation Technology and Services · 2-10 employees
Altaro Hyper-V Guest Server Backup
Reliable backups and the support in excellent when needed
- Quick and easy to install and configure
Not much, but being unable to shrink backup-set files after removing data is becoming a problem
Switched From
StorageCraft didn't have a comparable solution for Hyper-V backup
Ben S.
Verified UserInformation Technology and Services · 2-10 employees
Simple User Interface, powerful features and robust monitoring
Has been overwhelmingly positive overall!
- - Easy to deploy and manage, the CMC (Cloud Management Console) is really fantastic and hard to beat
- - Can initiate backups and restores from cloud, and get robust and detailed history/info on usage metrics as well as standard history logs for daily backup activity (ability to filter down on specific clients is another big plus)
- - Boot from backup is also amazing, cant imagine going without it now, makes testing backups fast and easy
- - Really impressive compression and deduplication Fair per-VM pricing is what sold us - easy flat model for our customers to understand
Occasional errors in backups (these generally correct on their own though, self healing backup chain), not FIPS compliant unfortunately
Switched From
Ever increasing costs from old provider
Why they chose it
"Best features and price, central management for MSPs at no extra cost"
Hugh L.
Verified UserInformation Technology and Services · 2-10 employees
Altaro review
It's been good the customer support is always helpful.
- The majority of the time it works without any human intervention at all
- It has lots of management tools for storage
- Sometimes it has minor issues with backups failing and no error messages
Why they chose it
"Easier and can be controlled from a central web dashboard accessible from anywhere"
Mark B.
Verified UserInformation Technology and Services · 2-10 employees
It just makes life easier
It just makes life much easier and gives us confidence in backup storage.
- It's very easy to use and to recover data
- Installation is straightforward as is the updating process
- A key feature is the almost instant access to support via in app chat sessions
Integration with RMM platforms could be better by making specific packages for the products
Switched From
Initially cost, but soon realised it's great GUI was saving us time.
Why they chose it
"price point and feature set included."
David D.
Verified UserHospital & Health Care · 2-10 employees
VM Backup
Overall a very good backup solution for a great price.
- - Easy to deploy as an MSP - Support is more than excellent
- Direct response and highly skilled technicians
- - Easy of use
- - More detailed error messaging - Endpoint backup to the VM Backup location
- (This was promised in the early days of Altaro)
Switched From
- At the time the MSP Model for Veeam was to expensive
Why they chose it
"Pricing + MSP Model"
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