Accelevents
Review of Accelevents Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
Overview
About Accelevents
Accelevents Screenshots
Accelevents Features
Accelevents Integrations
Customer Reviews
See why people love Accelevents
Andrew E.
Verified UserEducation Management · 201-500 employees
Administrator & User Friendly
Verified reviewer
- I've used Accelevents to host virtual events for 3 years in a row
- The product is straightforward for event administrators
- It gives you the right control to design your event while providing a good interface for attendees
- We have been very pleased with the ease-of-use for our attendees too
- The 100% browser-based delivery means no downloads for attendees
- Our event attendees have continually rated Accelevents very high in our post-event attendee survey
- Their support team is fast, and the knowledge base website has answers to most questions
- The gamification aspect could be improved in the platform
- It's not bad, but it could be better
Why they chose it
"The platform has the features we need, the pricing model is fair, and my experience as an attendee to a prior virtual event hosted on Accelevents."
Pamala K.
Verified UserPublishing · 11-50 employees
Options and Flexibility-Accelevents Offers it ALL
We've used the platform for our hybrid conference and appreciate being able to present our in-person conference almost in total via the virtual platform. That allows greater reach for our event
We appreciate the flexibility of the platform and being able to schedule multiple sessions during the same time slot
- Nothing really
- Sometimes the technical assistance might be slow when an issue arises during a workshop
Why they chose it
"Flexibility, the ability to offer multiple workshops in a single time slot, other features and price."
Claudia d.
Verified UserComputer Software · 51-200 employees
Adequate Event Platform for 1 Off Events
Verified reviewer
- Ease of platform use
- Live chat and support
- Analytics - They are completely limited and no easy to get the actual information that has value
- Integrations - There no integrations to Salesforce and Hubspot are minimal with the necessary tracking requirements not possible to pass through
- Registration Source Tracking - There is none if you have host your event on your own landing page
- You cannot track where a registration comes from i
- e
- social media, direct, etc
- Does not support events streamed in multiple time zones in any efficient and organized way
Paula M.
Verified UserEducation Management · 11-50 employees
Accelevents - YES!
Verified reviewer
- The access to customer service and the ease of use is what I enjoy
- Accelevents it's a great one stop shop platform
- The many changes in the layout and an update is somewhat provided however not in-depth
- Would love a detailed update
Switched From
blackthorn's interface was not the best and not user friendly.
Why they chose it
"ease of use, great customer service and accessibility"
Corey O.
Verified UserFinancial Services · 5001-10000 employees
Definitely would recommend :)
Before using Accelevents, we used to preprint everyone’s badges which made check in a nightmare for our staff and attendees. Accelevents has completely streamlined the experience for us. The platform itself is so easy to use and it has helped to clean up the data from our events.
- 1
- Ease of use – the website is super easy to navigate and each area is very clear how to set up
- Even the landing page
- for someone with no web experience I was able to design our landing page to fit our needs
- 2
- Registration form – it is completely customizable, so you are able to capture the information that you need for each attendee
- You can also set up traffic links within the platform to easily track where your attendees are coming from
- 3
- Speaker / Sponsor organization – it is easy for our speakers / sponsors to go in and update their information and now you can assign them tasks for items they need to complete
- 4
- Onsite check in – as mentioned above the onsite check in and badge printing is super seamless
- And attendees who didn’t register ahead of the event can register onsite
- And you can easily pull reports and post event and get real time updates of attendance
- a
- You can also update the badge design in the platform which is super easy
- 5
- Mobile app – there is a mobile app option that allows attendees to keep track of the event and important information, you can also set up push notifications as well to make sure they are notified of important things happening
- Only slight challenge is getting attendees to initially download the app
- 6
- Communication – their team and our account rep are always super responsive and answer any questions we have had along the way
- 5
- The onsite equipment and badge cost is separate than the cost of the platform
- They use a third party vendor to supply
- They have been really great to work with and no issues with them, but something to note if you plan on using their services
Switched From
On-site check in was a nightmare with Eventbrite because we would pre-print all of the badges.
Verified Professional
Real Estate · 2-10 employees
Good Program and Great Support Team
Easy to use and you can pick up on things easily. If any issues come up, they are usually solved almost immediately.
- It's generally easy to use and has a lot of features
- They also have a wonderful support team that's quick and knowledgeable
- There are some features that are still a little difficult to work around
- For instance, you can't order the speakers automatically by last name
- But you can drag them around, as needed
Switched From
It was a clunky program with very slow customer support.
Danielle W.
Verified UserPharmaceuticals · 501-1000 employees
Very happy with this app choice!
So far, it's been very positive! From the sales call with [sensitive content hidden], to the onboarding with [sensitive content hidden], and the many people ( [sensitive content hidden], and the engineering team) that have helped us, we have felt very heard and that we are valued as a customer!
- So far, it has been a very easy product to learn and to teach
- When we make changes, they are reflected immediately, there is no lag time
- The Accelevents team is EXTREMELY responsive and helpful
- It's probably one of the quickest response times from a vendor I've ever seen
- There are a few small things that could improve the overall user experience that we have recommended
- If they are implemented, the quality of the product would increase significantly
Why they chose it
"Because we had been exposed to SpotMe in the past through another vendor, and were not completely satisfied, and it was also over double the price."
Elena S.
Verified UserBiotechnology · 11-50 employees
Good platform for management of events.
Is very intuitive for both admin and user, has good customer support. In peak usage it bugs slightly but nothing major.
I liked the ease of use and alot of feautres for event organizations and to manage attendeees
I felt like the event branding and design was a bit limiting, but if you are beginning to plan events I think is very good and complete
Switched From
In my previous company this platform was used, therefore it was a switch for me personally, not for the company.
Karen J.
Verified UserNon-Profit Organization Management · 2-10 employees
Accelevents Review
Overall, we wanted a professional platform, which Accelevents provided It is expensive and takes at least 2 weeks to organize the event, but it is very nice once everything is done.
- It allows our event to appear polished and professional
- This was our second event, and we learned more as we went
- The Help Desk is The Best
- Even though it is probably more AI-driven than I know, I would like to think that they really are that kind, patient, and knowledgeable
- [sensitive content hidden] was truly amazing
- And, all of the others too
- In the thousands of questions I've asked, I've only had one who just referred me to the manual without walking me through the issue
- I think adding screenshots WITH RED ARROWS is so smart
- I don't remember them from last year
- There are so many options, we only choose the "basics" that we need, because even that is a lot to cover for only 1 person
- It would be helpful if the Virtual, Hybrid, and Live event platforms were separate and offered a more basic plan, without so many options (like ticket types) and, have a "checklist" to confirm all of the buttons are clicked that should be
- --The manuals are burdensome
- I found that if I just Googled "Accelevents how can I
- " it was so much easier, as it usually just linked that part of the manual, so I didn't need to search it
- Even though I remember thinking that some of the info was outdated
- Some buttons may not be where they used to be
- --We are a small non-profit, so Accelevents is a considerable expense for us, even with the massive discount
- It could be more manageable if the plan were less expensive and many of the options were add-ons
- Also, the $250/hr for a dedicated event person is definitely not possible but thankfully the help desk assisted when needed
- -- We thought we would begin to use it for Webinars, but I don't have the time it would take to learn how to do a live event and organize it all
- We will need to rethink using it again
- -- It's unfortunate that when one duplicates the event, you must recreate so much to check everything, specifically, the transitions between the sessions and the waiting media
- And, since our videos were coming from YouTube, they don't come in at all so you can't check if the link is correct--
Jane S.
Verified UserAccounting · 11-50 employees
Accelevents is a Great Event Platform!
Accelevents is a great product. It met all our expectations and with their constant updates they are always improving their product. Customer service is quick to resolve issues. We have worked with Accelevents for years and it has never disappointed us.
- Ease of use
- Our attendees were able to login and participate with ease
- We have great participation with the live chat during the events
- If a problem arises customer service is quick to respond
- It would be nice if there was a way to include more individuals on camera (similar to Zoom)
- Also, if there was a way to prevent duplicate registrations with the same email address, that would be good
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