AI Field Management
Review of AI Field Management Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
Overview
About AI Field Management
AI Field Management Screenshots
AI Field Management Features
AI Field Management Integrations
Customer Reviews
See why people love AI Field Management
Joshua W.
Verified UserEntertainment · Self-Employed
AI FIELD MANAGEMENT REVIEW
Checking the kind of job it helps me do within the shortest possible time, i think the price has been awesome for me
- Easy to use and easy to understand
- Different languages available and built in translation
- Great for distant colleagues to work together
- When you forget your password, that is it
- It doesn't remember password incase you forget yours
Verified Professional
Information Technology and Services · 11-50 employees
Consistently Impressive!
This is a highly professional company that genuinely prioritizes customer satisfaction and consistently exceeds our expectations.
Using QR code scanning within AI Field Management significantly enhanced our equipment tracking efficiency and accuracy
They should consider offering an unlimited user plan, enabling teams to flexibly scale and add users whenever needed
Why they chose it
"AI Field Management uniquely integrates advanced AI-driven scheduling, predictive analytics, and intelligent dispatching specifically for field services—distinctively surpassing the broader, general functionalities offered by Service Fusion and Odoo."
Benjie P.
Verified UserLaw Practice · 11-50 employees
Field work review
Verified reviewer
- Ease in scheduling and monitoring of employees work
- Not be able to have multiple cases/projects in one client file
Bernard S.
Verified UserMechanical or Industrial Engineering · 10000+ employees
Fantastic tool but difficult to get through security doorway.
Although it is a SaaS, most company need to get the answers on IT Security which is assumed to have been catered for by default, thus these should be ready answers (probably have a PDF file covering the standard questions any decent company would ask). For some reason, there is a lot of accolades and which I assume have been given because the tool is reliable and dependable thus these should not be difficult questions.
- It has one of the best features in terms of Field Management
- 1
- ability to schedule fixed period servicing 2
- ability to schedule ad-hoc servicing 3
- ability to create customizable templates for case reports 4
- ability to store service engineer, customer signatures, any other relevant information 5
- ability to follow up on cases, especially non-attendance - the calendar dashboard is very useful
- 6
- It has a short learning curve
- Simplicity is the name of the company
Cannot seem to get straight answers about data security and encryption, incident response and monitoring, network and infrastructure security, business continuity and disaster recovery (trying to figure out RTO, RPO) which are standard
Robbie P.
Verified UserSecurity and Investigations · Self-Employed
Game Changing Software
Very happy, very personal customer service always someone there to help which is a great bonus.
- The collective organising of all my customers on one app along with been able to record each visit or job done at each site
- Also liked the one on one zoom training call done with Jim to show me around and how to utilise the best features of the software
Nothing I don't like the computer software and phone app are excellent and easy to get to know
Why they chose it
"Way better pricing by AI for a very similar software. Jim was more approachable and under standing of the features I needed."
Jie Y.
Verified UserCivil Engineering · 51-200 employees
Great tools for managing field service team
A great experience to use the software since Dec 2020. It is very helpful to get fast response when we start to implement the software in the company although there is time difference. So far we almost not experience any breakdown of the app which is quite stable.
- We are small local SME in Singapore
- With this software's good feature of scheduling, calendar etc
- , we can manage about 200+ systems across the country with limited manpower in the field
- The field engineer also like very much about the mobile app access to view the work schedule and do a better preparation before attend to the sites
The inventory management feature is not really used by the company due to various reason which it is a shame
Why they chose it
"Easy to implement and use for the user, cost effective comparing to other CRM software. The feature is very suitable to the company situation."
Lucas B.
Verified UserFacilities Services · 5001-10000 employees
My first experience where they care about the customers unique needs
The team are great, they answer email queries and phone calls very promptly. They have a solution for all our needs even if that means a rewrite, change or development to their software and we just continue paying our set monthly fee. In a word, faultless.
- Very easy to use, its operates quickly - no waiting, the high level of support from the AI Team is unheard of in this market segment
- The subscription structure and the system its self make deployment and scaling up or down very efficient
- That I didn't find it earlier and had to use an inferior product for 3 years
Switched From
Inferior product, pages can take literally 30 minutes to load. Never once managed to get a human on the phone when issues arose, the only support is via a chat box. No good for a business any bigger than an owner operator.
Why they chose it
"Quick response to our enquiry and we finally got to speak to a person which was so nice."
Belinda T.
Verified UserNon-Profit Organization Management · 5001-10000 employees
Customer Service at its best
The after sales support has been amazing. I am in Australia and have been communicating with the tech team in Canada on a regular bases and I have been guided though the whole set up process . There has been a few features that Al Field have added to there program to meet with our requests which is fabulous and the turn around time on these features getting added is a matter of hours in most cases.
- This program is very easy for my employee's to use with older demographic users they too have found it easy to use
- The visional layout of the dispatch board has been helpful
- I love the colour coding feature where i can colour code the urgency of each job
- This program is very user friendly
Switched From
We had out grown this program and the run speed was not meeting our demands.
Why they chose it
"We required something in a hurry and this seemed to meet the needs and wants of the business."
Verified Professional
Environmental Services · 51-200 employees
Best Service Field Management Software
Excellent software for Service Operations. You are able to fully control your operations with this software.
- The software had streamline our work processes and we had improved our work efficiency
- Customer satisfaction had improved tremedously
Generating the service report was easy, however we are unable to customize much on the font size and type
Mark M.
Verified UserComputer Software · 2-10 employees
AI FM review
Very good. Their team worked with us to achieve our goals and the teamwork approach was definitely appreciated.
- Offline portal was extremely helpful, especially in power outage situations
- When we lost power we couldn’t communicate so thix is a definite advantage
- The customer portal is adequate, but could use more customization so veered suit our needs
- If they could make this section more customer focused it would be very helpful
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AI Field Management
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