AlertMedia
Review of AlertMedia Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
Overview
About AlertMedia
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Customer Reviews
See why people love AlertMedia
Tyson W.
Verified UserTransportation/ Trucking/ Railroad · 201-500 employees
Quick, simple implementation
We originally picked this up with the intention of giving us a more reliable means of notifying users of system issues when email was unavailable. We have since introduced the product to our HR and Compliance departments and will soon roll it out to our branch managers.
- This was probably the fastest implementation I've ever done
- We were up and running in less than a day
- Training my users was less than 20 minutes
- I'd like to see better integration with Active Directory and AAD in particular
Jason M.
Verified UserHospital & Health Care · 1001-5000 employees
Your organization needs AlertMedia!
Customer service has been unmatched by any of our past platforms. They are always there to help and guide you through the process.
- What I like most about AlertMedia is the ease of sending alerts through both the desktop and phone app
- When seconds count, you don't have time to fool around with an awkward app
- AlertMedia does everything we need
- We have not found any problems with the platform yet
Switched From
We needed a platform that was easier to use and more reliable.
Angela L.
Verified UserBanking · 2-10 employees
AlertMedia review
We use it as a part of our BCP communication tool and it's effective
Can communicate with the group through various communication tools including email, sms and app message and get instant responses
- I sometimes see errors such as a message did not delivered to everyone
Alex S.
Verified UserArchitecture & Planning · 10000+ employees
Top Notch Customer Service & Product
We had a smooth experience from the first interaction with [sensitive content hidden] to the final implementation meeting with [sensitive content hidden]. The sales team was never pushy, and the implementation team was always patient and available for guidance. AlertMedia is a gem of a company.
- The easy-to-use interface and the impeccable customer service
- The price is a steeper than we originally hoped for
Why they chose it
"The other three companies seemed to be better suited toward marketing needs or quick, but minor, notifications. We needed a reliable and easy critical comms system - AlertMedia checked all of our needs and wishlist items."
Anthony p.
Verified UserCommercial Real Estate · 51-200 employees
Director EHS
Very impresssed with the product and service and the 24 hour help desk! The product can be utilized in many different ways and the help desk is always around to assist. I have spoken to many of our clients and they feel that the product has chacnged the way they respond to emergencies and provides updated information that can be passed on to our clients.
- Ease of use, very user friendly
- THey provide weekly seminars and have also participated in conference calls for our admins
No Dislikes, project is a great value add for any organization that is concerned about threats, weather
Nicholas R.
Verified UserBiotechnology · 201-500 employees
Great Platform
I think the platform is great and the team behind the product are really passionate about their mission. I have been using AlertMedia for about 5 years and I think it's an absolute necessity to have.
- I like that it's constantly evolving
- The user interface, custom admin roles and the maps are becoming easier and easier to use
- The customer success team and the entire AlertMedia staff is simply the best you will ever work with
Wish you could do everything from your phone or an iPad that you can do from your computer
Patricia L.
Verified UserInformation Technology and Services · 5001-10000 employees
If you don't already have this tool- GET IT NOW
The customer support and the options to make this tool work for your specific need.
- in a nutshell
- ALL OF IT
- From [sensitive content hidden]'s Intel and Threat reports, the weather threats, the podcasts run by [sensitive content hidden], the quick responsiveness and the tailoring capacity are fantastic
- in a time when it matters the most, the tooling is helping us reach our employees in real time
- none (other than only 1 conference a year :-( ) jkjk
Glenda D.
Verified UserBiotechnology · 201-500 employees
Big AlertMedia fan!
I've only worked with AlertMedia for 2.5 years and it is the second platform I've used to track employees and send alerts. It has been a great experience so far, however. I especially love working with the staff.
- The AlertMedia employees are some of the most helpful and nicest people I've ever worked with
- Customer service is great
- The product itself is just as great (user-friendly, lots of practical features, and reliable)
It's still missing some features that would help make my job using it more efficient, but I know that they are always improving and adding features
Josh L.
Verified UserLaw Practice · 501-1000 employees
AlertMedia Review
Overall, AlertMedia is a great product. We don't need to send notifications all the time, but being able to stay updated on anything happening near our offices or employees area of residence brings us a sense of calm, knowing we can quickly alert them when needed.
- AlertMedia's website is easy to navigate
- The real time notifications are great
- Being able to communicate with our employees on multiple channels (text, email, voicemail, teams, app) is a major plus
- The customer service is always responsive and is quick to resolve any issues
- Sometimes you can get over-alerted, but with the addition of Threat Intelligence, we have been able to get that under control
- There is also some limited functionality on the mobile app vs the website
Austin C.
Verified UserManagement Consulting · 201-500 employees
Senior Business Resilience Consultant
I deploy Alert Media on behalf of my company and help other companies utilize mass notification tools in their organizations.
- It's extremely simple, easy to use, and intuitive
- It's also been incredibly impressive to see Alert Media's growth year over year
- Their incorporation of AI capabilities is also cutting edge
- The AI translator capability will be a tremendous value add to large global companies who will now be able to improve employee safety in a global and inclusive manner
One area that Alert Media has made tremendous progress on, but still has some opportunity for improvement, would be to continue expanding into the global market place and aim to deliver their services in more countries
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