Auctria
Review of Auctria Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
Overview
About Auctria
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Auctria Features
Auctria Integrations
Customer Reviews
See why people love Auctria
Barbara S.
Verified UserReligious Institutions · 11-50 employees
Great Auction software
Verified reviewer
- Easy to use, great functions, very reasonably priced, easy check in and check out
- the best we have used in the twenty years we have been doing auctions
- Not always easy to get from one item to the next when online bidding
Rebecca H.
Verified UserNon-Profit Organization Management · 11-50 employees
Best Bang for Your Buck
We used an event manager who charged a fortune and used another program. When Covid cancelled our event, I switched to Auctria. The price difference was amazing and so much easier to use. We had a very successful on-line event and word got out. Had so many calls asking how I did it. Now practically every fundraiser in my area (Portland,OR) is using Auctria. Questions get answered fairly quickly, and all the suggestions for future updates I have suggested have been implemented. Keeps getting easier to use and does more every year.
- Price
- Flexibilty
- Functionality
- I used another program that was very inflexible
- With Auctria it was easy to make it fit what I needed to do
- Now however Auctria has added so many features I don’t need to figure out work-arounds
- Designing the Website
- I find it frustrating that there are not explanations of what the different styling options are, for example
- I have to spend a lot of time trying to figure out how to make it look the way I want
- I am not a web designer
- Maybe it is assumed if someone is building the website they know all that already
Switched From
Cost. When had to switch to all online event during Covid, they charged an additional fee which made it simply too expensive.
Why they chose it
"Price mainly and I tested it and seemed to have all the features I needed."
Monica C.
Verified UserNon-Profit Organization Management · 2-10 employees
Such a great easy program to use!
Verified reviewer
- This program makes tracking bidders and recording bids and income such a breeze
- No more paper printing for checking in guests
- Just a few clicks and guests are guided to their tables
- Editing guests and names is so fast to do too
- There isn't anything I don't like about this program
Meghan D.
Verified UserNon-Profit Organization Management · 2-10 employees
Eh. It’s okay and works.
Verified reviewer
- It is nice that it’s all in one but the software is very confusing from an accounting standpoint
- The easiness of setting up an event is a pro though
The accessibility of information is a downside for us- it’s confusing from an accounting standpoint
Why they chose it
"We haven’t tried givebutter yet and might switch still. We are researching."
Verified Professional
Fund-Raising · 11-50 employees
Great event platform and event better customer support!
Auctria is great! We have been with them for years and have always had an easy time using the platform, and also Auctria has served us well through all of the changes our gala has gone through. From COVID days of a hybrid event, to having an online auction, and more, we've always been served very well by the platform. Like I mentioned before, their support team is GREAT too. By far the best support team I've ever encountered for a website, hands down.
- Auctria is great
- It's a very user-friendly platform and their customer service team is amazing
- If ever we have a question, the Auctria support team is fast, accurate, and very friendly
- Auctria allows us to manage all of our event-related needs for our annual gala - from website to ticketing to auction procurement - in one place, which makes our lives much easier
- I wish that Auctria connected to Salesforce NPSP
- The only downside to Auctria is that we have to do a lot of manual importing into Salesforce to capture donor activities from our event
Why they chose it
"Cheaper, very user friendly, served exactly what we needed except for being able to connect to Salesforce NPSP."
Pamela G.
Verified UserReligious Institutions · 2-10 employees
Excellent Support and Overall Great Software
Really excellent. It’s great value for money. We wouldn’t be able to afford really expensive software, and Auctria does almost everything we want.
- This software is very customizable; with some skill, you can make the website, item cards, and emails all look great
- In ten auctions, I’ve found it to be quite reliable
- The best thing though is the chat tech support; they seem to respond even outside their official hours, and I nearly always end up with a solution for my issue
- It works out of the box, but it takes some work to make it look really good
- Knowledge of CSS is a definite asset
- I like being able to import previous auctions rather than starting from scratch, but if you’ve been customizing emails etc
- , it can be difficult to find all the places that need updating for the next event
Why they chose it
"I did demos of them all, and Auctria had the best balance of features and price. In four years, I haven’t found one as an administrator or a bidder that I like better overall."
Stephanie S.
Verified UserPrimary/ Secondary Education · 11-50 employees
BEST AUCTION PLATFORM
EVERY SINGLE PERSON is so patrons and friendly. They will deep dive to fix a problem. They held our hands through the entire process. The pricing is reasonable and we will use Auctria every year!
- Auctria is easy to use and the customer service is unparalleled
The only con we have is the lack of ability to customize certain fields on standard forms to fit the needs of our business
Why they chose it
"We were using a custom site prior to Auctria. We needed a product that was fresh and clean - professional. We specifically needed a product that handled our Party Book events the way we wanted them - Auctria is the ONLY site that provided us with what we needed. Auctria had the best pricing and was able to allow bidding on parties with Last In First Out bidding rules."
Holly H.
Verified UserEducation Management · 51-200 employees
Thank you Auctria
They were beneficial and supportive service. Easiest online auction set up ever.
- user-friendly and supportive
- I love the support for uploading all auction items and website design services for the elevated package
- I wish they offered a discount as a repeat customer
Switched From
costly and did not enjoy the platform. Not user friendly
Nicole W.
Verified UserFund-Raising · 2-10 employees
Auction software with multiple capabilities
Overall, Auctria helped raise a lot more money for our organization!
- Auctria has so much functionality for a low price
- It is an easy-to-understand system with incredible capabilities
- I also like that they partner with Stripe for credit card processing since this is a known and trusted brand
I did find some aspects difficult to figure out, but after some searching and excellent video tutorials, I figured it out
Why they chose it
"Auctria looked a lot better than 32 auctions, making our event more professional. Additionally, Auctria was not as pricey as SchoolAuction.net."
Emily T.
Verified UserLibraries · 11-50 employees
Thank you to Auctria!! from a small nonprofit
Verified reviewer
- We were in a pinch to set up a silent auction platform less than two weeks away from our event, and Auctria ended up being perfect
- For $378, we got every feature we could possibly think of
- After looking at a lot of auction/fundraising platforms, I loved that Auctria was focused on auctions, because a lot of other sites have such large offerings that auctions are kind of an afterthought, but Auctria has such a well-developed platform that there wasn't a single thing I thought of that they didn't provide
- Also, kudos to the customer support team
- Their webinar was super helpful, and team members responded to emails within minutes (
- )
- On the day of the event, I had a freak-out because a function wasn't working, and a team member responded to me immediately and solved the issue within five minutes
- The website worked well and our participants (despite being on the older side), were able to easily register and bid
- I also liked that I could register participants myself and record bids on the back-end so I was able to register and bid on behalf of participants who particularly struggled with tech
- The one thing that wasn't 10/10 was designing the website itself
- The UI isn't quite as sleek as other parts of the platform, and having to change every individual text box and use the "Advance Styling" for things like font size and italics was time intensive
- Our website ended up looking great, but I did have to spend time watching tutorials and I wish it was a bit more intuitive
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