Automox
Review of Automox Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
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Customer Reviews
See why people love Automox
Sanjib S.
Verified UserConsumer Goods · 51-200 employees
Review by Sanju
Overall experience is very promising and very much satisfied. I will recommend to all of my friends and companies.
- Powerful updates management tool
- Easy to use and deploy software and applications
- Easy for device management
- I struggled sometime like while deploying a file to users computer
- I was trying to deploy a file to users computer which i struggled a lot
Switched From
Much easier for patch management and administration
Adrian C.
Verified UserInformation Technology and Services · 11-50 employees
Something all IT Admins need to remove one more headache from your role
Very good. Their support is responsive and their product is good value for money. I've used other patching and auditing systems in the past and they do one thing only. Automox does all of the essentials and more.
- Easy to use, reliable and trustworthy
- You setup your scheduled tasks and you can trust Automox to deliver results with minimal interference
- Lack of user-installed software scanning
- (Software where the uninstall goes into the users registry, not HKLM)
Switched From
We used WSUS prior (Can't select). Lack of ongoing support, unreliable and to be honest, WSUS was a poor product that did one thing... badly. We needed full scheduling as well as auditing, and of all applications, not just those made by one company.
Why they chose it
"Too much bloat in the others. We wanted software to do the software auditing and patching. Not add in extras we would have to pay for and not want."
Benjamin G.
Verified UserLaw Practice · 51-200 employees
Amazing tool
I couldn't see us ever not using it. we have offices situated around the world and now with home users it gives us a central control platfrom to update, deploy and amend devices regardless of their locations.
- Being able to patch any machine and pretty much any app from anywhere, what isn't there to like as an IT admin
- We previously used SCCM and that always depended on VPN or being on a network or when the schedule was, which meant our machines were always out of date
- With Automox we don't have that issue
- Also we can deploy apps and config to devices more efficiently than even SCCM or Autopilot
The remote access component could be a great integration, but we haven't found it reliable
Switched From
unreliable and not efficient in it's patching and app depolyment.
Why they chose it
"Just a far superior product, nicer interface, and the staff were really nice."
Zac T.
Verified UserEducation Management · 201-500 employees
Powerful and Flexible Patching - What more can IT want?
Overall, my experience has been fantastic with Automox. The tool has saved me and my team so much time, and has closed many gaps when it comes to security and compliance. And their support is top notch - they have effectively and efficiently answered any question or issue (we haven't had many issues) when we need it.
- Automox strikes a great balance between power and usability
- The two standout features for me are Worklets and Patch Schedules
- Worklets make it incredibly easy to automate complex configurations and remediations across platforms, while Patch Schedules allow precise control over when and how updates are applied—critical for minimizing business disruption
- The UI is intuitive, and deployments are typically reliable and fast, even in remote environments
- This is going to be very nitpicky, as it's hard to say that I DISLIKE any component
- My main concern is with some of the reporting metrics—specifically around CVE exposure and time-to-remediate (TTR)
- For example, a critical vulnerability might show as “80 days exposed” in the dashboard, but that figure reflects the public discovery date, not when it was actually detected on the device
- This can make it harder to evaluate internal performance and compliance
- I’d also like to see more clarity or filters in vulnerability timelines
- Lastly, while not entirely Automox’s fault, getting Apple M-Series devices into a patch-ready state takes extra manual steps, which adds to deployment friction
Why they chose it
"Ease of use and the cross-platform capabilities."
Anuradha B.
Verified UserInformation Technology and Services · 201-500 employees
Keep your network upto date with Automox
Automox is a very good product when it comes to patch Management, application installation and it help to keep the IT environment very safe and upbto date.
Cloud base product Easy to use console Administration is much more easier UI/UX is very attractive Many 3rd party applicatons also can patch
- Bandwidth consuption is little bit high when patch updating
- In Asian countries like sri lanka, the bandwidth cost is very high
Switched From
Langurd only support onprem devices. Cannot manege devices outof the network
Why they chose it
"Im looking for a product comes with centralised patch update with a proxy option to distribute updates"
Miguel M.
Verified UserInformation Technology and Services · 11-50 employees
Simple and Functional Patch Management
Support and Service has been excellent. The account management team has also been very engaging to ensure any quesitons or issues are addressed.
- Simplicity and the lightness of the agent
- Lack of expanded reporting
- You will most likely have to leverage API to get extract the data you are looking
Why they chose it
"ConnectWise offer more features but seemed like the core feature we where after, patch management, was not as strong as Automox's offering."
Anthony C.
Verified UserHospitality · 501-1000 employees
Solutions Architect
I did a proof-of-concept product evaluation of Automox in November of 2023. We we're looking to replace a competitors product called "Patch My PC". Hands down it was a superior Patch Management product replacement.
- Automox allows you to patch various operating systems using one application, making updates easier across different environments
- It greatly cuts down the time needed for patch management, reducing the time spent on each machine from 15-30 minutes to just a few minutes, which saves many hours each month
- The ability to create custom tools and the strong reporting features are very useful, supporting daily IT management and compliance during audits
- Automox has significantly lowered the number of man-hours required for patching, potentially saving hundreds of hours
- Managing updates and exclusions of patches on specific machines, like servers that need a certain version of Java, is straightforward, improving operational efficiency
- Seriously nothing comes to mind
- It's just works like its marketed as such
- I would recommend this product to anyone looking for an effective Patch Management tool
Switched From
Ineffective product. It didn't perform as promised.
Rajesh N.
Verified UserBanking · 501-1000 employees
Automox - Quick to setup and easy to use
Verified reviewer
1) Its a SaaS tool and doesn't require any on-premises set up 2) Creating policies for patching and vulnerability management is easy and super quick 3) In Automox dashboard you can get a high level and quick reference view of the count for the pending patches and devices
- Automox customer support is not 24/7 or 24/5
Switched From
1) Automox being SaaS tool is easy to set up with no maintenance like on-premises setup. 2) Patch and vulnerability management is faster with easy configuration and maintenance of policies
Nistha K.
Verified UserBanking · 501-1000 employees
Automox: Easy to understand and configure patching tool
My overall experience has been good, The tool has all the features required to carry daily patching tasks.
I like the worklet catalog feature of automox, where we can find scripts written by developers this has helped a lot in tool configuration
The agent for the tool doesn't work really well, sometimes it shows incorrect status of devices
Why they chose it
"Because automox is more cost effective and provides support to macOS environment"
Adesh W.
Verified UserBanking · 501-1000 employees
Automox: Good and cost effective tool for patching and maintaining endpoints.
The overall experience of the tool is good, It has helped in optimizing the whole patching process within our organization.
- I like that automox support team respond to my query in detail and on time
- Also there are many options on how we create policy in automox based upon our requirements
The automox agent does not sync well with the console, It shows incorrect status of the device not always but sometimes
Why they chose it
"Automox is less costly than intune and provides almost all the features required for patch management."
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