Bloomerang
Review of Bloomerang Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
Overview
About Bloomerang
Bloomerang Screenshots
Bloomerang Features
Bloomerang Integrations
Customer Reviews
See why people love Bloomerang
Kevin H.
Verified UserNon-Profit Organization Management · 201-500 employees
Bloomerang is a full service CRM
As a first-time user of Bloomerang, I found it easy to learn. It provides great support and learning videos.
- Bloomerang is a comprehensive donor CRM tha that allows for easy reporting and recognition of donor gifts
- Their donor engagement level and a quick link to Donorsearch allow deeper insights into our donors
Reporting can sometimes be limited, but their support team is quick to offer ideas and simple fixes
Switched From
Salesforce was too robust and difficult to manage. Bloomerang is built for donor management and comes ready "out of the box" to go to work.
Jessica A.
Verified UserFund-Raising · 2-10 employees
Sophisticated and cost-effective!
Overall my experience with Bloomerang has been very positive. I say there are limitations to every CRM but Bloomerang has by far been the easiest to navigate, and the support team is always very helpful if we hit any speed bumps.
- It's extremely user friendly and makes donor management seamless
- It's the best CRM on the market for the cost
- I also love that it's tiered-pricing based on constituent count
There are still some limitations in custom fields, profile fields, how reports can be filtered or columns set up and filtered, etc
Switched From
Needed a more user-friendly system that better fit our needs
Why they chose it
"Cost was a factor, as well as functionality and ease of use"
Eva D.
Verified UserEducation Management · 51-200 employees
Bloomerang is an excellent donor management tool
Verified reviewer
Ease of use; the user interface is very intuitive so you can navigate and explore without lengthy tutorials and training
- To update a donor’s profile, I have found it difficult to find what to click on to add a family member, to view notes on their donor story and giving history, or to mark them as deceased
- That part I wish it was easier to locate
Scott W.
Verified UserNon-Profit Organization Management · 2-10 employees
Bloomerang review 2024
Bloomerang is overall an excellent product with many good integrated features that allows us to simplify our management of donors and donations.
- Intuitive and fairly easy to use
- Integrated services with emails and email newsletters
- Report system very good
- Donations directly populated into donor profile, creates new profile for new donations
- A time saver
There is no address label feature or a way to directly print an address and name to an envelope
Switched From
They were state of the art two decades ago. Old and clunky features not updated to modern needs, poor customer service.
Why they chose it
"Similar features but with lower costs. Not corporate oriented."
Susan K.
Verified UserNon-Profit Organization Management · 2-10 employees
Satisfied Customer!
My overall experience has been great. The CRM itself is perfect for my organization's needs and the staff and customer support are very helpful.
- It is super easy to use and it does everything I need it to do
- The chat help function is also very helpful and responsive
- If I ever run into a problem, they usually have an answer for me within a few minutes
- Definitely the best CRM I've ever used
We had to create our giving form in another software as the form offered through Bloomerang was not ideal and didn't offer a lot of flexibility or visual interest
Switched From
The database was complicated and also was really two databases as we had to do some things in "web view" and others in "database view". It was just complicated and somewhat antiquated and we needed something that was functional for our needs.
Why they chose it
"Bloomerang had the features we wanted most and a price that fit our budget. It also integrated with other platforms we were moving into, such as QGiv."
Bethany C.
Verified UserNon-Profit Organization Management · Self-Employed
Hands down the most user-friendly nonprofit CRM I've ever used
This is hands down the most user-friendly nonprofit CRM I've ever used. A new employee can be trained on the basic features in a matter of hours, or even teach themselves just clicking around. The integrated email system is fantastic. Reporting is SO easy. Cost is amazing for such a great CRM. I highly recommend Bloomerang for any small to medium nonprofit.
- Great out of the box, easy to learn CRM
- Love the integrated email system that does almost as much as MailChimp
- Reporting is SO easy - you don't have to have a strong understanding of queries, etc
- - you just have to understand the concept of filters
- Integrated Wealth Research, while limited, is also great
- Not the most powerful system, but it has what you need as a small nonprofit
- Cons are worth accepting for the ease of use - it means employees will actually use it
Switched From
Every other CRM is so much harder to learn. Some are downright awful, requiring months of hands-on expert training that is very expensive or not even offered. Bloomerang is the only one I've EASILY learned out of the box.
Haley B.
Verified UserHospital & Health Care · 201-500 employees
Excellent customer support!
I have used in a few different organizations, and always recommend it as a solution to others looking for a fundraising CRM.
- Excellent customer support when I need assistance with setting up custom reports
It does not always have all the features I would like it to have, but customer support is always good about helping me figure out a work around
Switched From
Cost of services, happened before i came.
Verified Professional
Performing Arts · 11-50 employees
Very happy with Bloomerang!
It's been a great experience. I love being able to track donor contact and gifts over time, as well as storing files and payment information. Reporting is super helpful for collecting data and planning for the future. Webinars have also been a great tool!
Bloomerang is user friendly, provides a lot of education for using its features, and their support is very efficient and helpful when needed
- That we can't sync it with our quickbooks to help communicate with accounting
Melissa W.
Verified UserNon-Profit Organization Management · 2-10 employees
Great and Easy to Use
Overall, we have been very happy with Bloomerang. We have been using this system for almost 10 years.
- It is user friendly with a eye appealing layout
- Support has always been helpful when I have needed to reach out
- I don't like that we can't build an email from scratch anymore
- It can be tedious and time consuming to pick a random template and then have to remove everything to begin building a basic email
Kylee L.
Verified UserNon-Profit Organization Management · 11-50 employees
Bloomerang - Help Organize Your Amazing Donors
Verified reviewer
- Bloomerang helps keep all of your information in one place and connects well to systems like Zapier, etc
- Moving from a small organization to a bit larger it has saved a lot of time
- Some features do not exist or require additional payment
- For instance, it would be great if the volunteers feature came with Bloomerang rather than an additional paid option
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