BetterUnite
Review of BetterUnite Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
Overview
About BetterUnite
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Customer Reviews
See why people love BetterUnite
Kandice L.
Verified UserEvents Services · 2-10 employees
My #1 fundraising software I recommend to all of my clients.
I have recommended this software as my #1 fundraising platform. After I demo the software to my clients, they almost always make the switch immediately. If they don't switch immediately, they tend to switch the following year.
- It is well rounded and has everything my clients need for a wonderful price
- It makes my job as a fundraising consultant very easy
- I sometimes have a hard time navigating the site
- The platform has many features that live in multiple places but sometimes I think the flow could be better
Switched From
BU is way easer to use with a better price point
Melissa F.
Verified UserNon-Profit Organization Management · 2-10 employees
Recommend BetterUnite
Overall, BetterUnite has been a fantastic solution for our nonprofit. It strikes the perfect balance of powerful features and user-friendly design.
- The platform is very intuitive, whether you're on a computer or a mobile device
- Our staff and volunteers have found it simple to navigate and set up campaigns, manage contacts, and run reports
- Donors also comment on how easy it is to register for events and make contributions all from their phones or laptops with no confusion
- We haven't experienced any strong negatives
- Any issues have been resolved quickly by BetterUnite support
Switched From
Cost and ease of use were the main reasons for switching to BetterUnite
Andrew C.
Verified UserNon-Profit Organization Management · 2-10 employees
Great starter donor management software
It was great for our first donor management system. Since it was free, it allowed us the time to learn the system while not also racking up a monthly bill. We could learn at our own pace and not be pressing to get a ROI by using it too quickly without enough expertise
- It was free and easy to use
- Customer support very responsive and detailed once you got them on email
- They have a library of commonly asked questions and answers
- No live customer support
- Submitting a ticket takes time to hear back for anything time sensitive
Why they chose it
"We choose BetterUnite over these alternative products because it was free"
Millie M.
Verified UserNon-Profit Organization Management · 51-200 employees
Love BetterUnite!
BetterUnite has been a game-changer for our fundraising events, and our account manager, [sensitive content hidden] , has been absolutely incredible! Her support, expertise, and quick responses make all the difference. [sensitive content hidden] truly understands the nonprofit world and goes above and beyond to help us succeed. We’re so grateful for her and the BetterUnite platform!
- BetterUnite has completely transformed the way we manage our fundraising events
- The platform is incredibly comprehensive, combining event management, ticketing, auctions, donor tracking, and giving pages all in one place—which saves us so much time and hassle
- It's user-friendly on both the admin and donor sides, and their automation features have streamlined our workflows
- One of the biggest pros, though, is their outstanding customer support
- Our account manager, [sensitive content hidden] , has been an absolute rockstar—knowledgeable, responsive, and always ready to help us make the most of the platform
- With BetterUnite, we feel more empowered and efficient in our mission to raise funds and engage our community
- The backend dashboard is feature-rich, so it can be less intuitive without training
- While functional, certain features on the mobile view (especially admin tools) aren’t as seamless or intuitive as on desktop
Switched From
We wanted better customer service and were unhappy with our service we had previously received.
Danielle M.
Verified UserNon-Profit Organization Management · 2-10 employees
The Best Tool We’ve Ever Used for Fundraising Success
BetterUnite is the best tool I've used to ticket and event, run and event and manage fundraising goals. No other platform has come close.
- The ease of use and implementation, and the number of features available to us for our complex tickets
- The customer service is above and beyond
- I don't have a negative comment about BetterUnite
- We have not used the donor management side as much as events
Switched From
Bonterra lacked event features that were essential to our needs.
José K.
Verified UserNon-Profit Organization Management · 2-10 employees
A Comprehensive Fundraising Tool with Exceptional Support
We’re really impressed with BetterUnite and love using it as first-time users. This platform is a game-changer for any nonprofit wanting to elevate their fundraising experience. It gave us the confidence to raise more funds for the causes we care about. A special thanks to the BetterUnite team, and particularly our Senior Account Manager, for their invaluable guidance and support. Their timely help was crucial in making sure our event was a success and that we left a positive impression on our guests, whether they attended in person or virtually.
- I love that BetterUnite is a comprehensive fundraising platform with tools for everything; from managing silent auctions, tracking bids, and recognizing donors to event registration, check-ins, guest participation (both in-person and virtual), and more
- It’s impressive how many advanced features are available for free to nonprofits
- The onboarding process was excellent, and the support was top-notch, ensuring the success of our first hybrid fundraising event
- Even for a small nonprofit like ours, with limited fundraising experience, we found it easy to manage tasks like automated communications with guests and generating tax-deductible receipts for auction winners
- The platform is very well-designed and can handle both simple and complex fundraising setups
- However, initially, it took us a little time to fully understand how the payout process worked for the funds raised, but the support team quickly guided us through it and explained the process clearly
Switched From
We were looking for more robust solution with great and indispensable features to grow and expand our fundraising effort.
Jenny B.
Verified UserNon-Profit Organization Management · 51-200 employees
Great System for Event Planning!
This system has been so easy to use and the customer services is unmatched! My account manager [sensitive content hidden] has been very responsive and always finds time to chat with me regarding any questions I have! Using this system is a game changer for event sales and planning.
- BetterUnite makes it so easy to collect ticket and sponsorship sales, as well as track guest lists for our events
- The table feature made it so simple to seat over 600 guests for my recent event
- We also love the thermometer feature, that we had pulled up live at our event and could see live donations come through
- I honestly do not have much about the system I do not like
- My overall experience has been great
Switched From
The interface and feature of BetterUnite is way cleaner.
Victoria V.
Verified UserNon-Profit Organization Management · 201-500 employees
BetterUnite is the best!
It's been nothing short of stellar. I love this company and I'm so excited to continue working with them in the future.
- I love the support team - they are so kind, knowledgeable, and professional
- They've been great to work with both virtually and through their in-person event support
- We wouldn't have had a successful gala last year without them
- The software itself is extremely intuitive and easy to use
- I love how customizable it is and how all of your event tools live in one place
- In terms of donor and donation management, it's extremely easy to see a donor's history and to sync it with Salesforce
- I wish there was something like a setup wizard for events
- Because it's so thorough and customizable, it can be easy to forget a step here and there
- However, the regular reviews done by the BU team usually catch those errors quickly
Kristen E.
Verified UserNon-Profit Organization Management · 11-50 employees
BetterUnite Is Just Better
Verified reviewer
- I love BetterUnite for its ease of use, broad functionality, ever-expanding features, and customizations
- The BetterUnite support team is remarkable and have been a lifesaver time and time again, even mid-event
- I recommend them to anyone I can and am so grateful to have their platform on my tool-belt
- I only wish that the BetterUnite team was closer to where I'm based so I could meet them in person
- They are all wonderful, especially Selin
Susan S.
Verified UserNon-Profit Organization Management · 11-50 employees
Great product
BetterUnite makes my job as an Event Coordinator much easier. The more I learn about it, the more I appreciate all of its capabilities.
- I love how intuitive the BU platform is to work with
- I also love how easy it is to get support from the BU team on various campaigns
- It is also very easy to manage our fundraising events, keep track of attendees, donors, etc
- I do truly appreciate this product
- Honestly, I don't really have any things I disklike about BU
- They are so good about constantly improving the product, that if there is a feature that doesn't work well, they seem to improve it quickly
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