BookingKoala

Review of BookingKoala Software: system overview, features, price and cost information. Get free demos and compare to similar programs.

Overview

About BookingKoala

BookingKoala is a cloud-based booking solution that allows users to manage appointments, track sales growth and manage marketing channels. Features include role-based dashboards, integrated coupons, email and SMS reminders, client referrals and multi-location support. Apps for iOS and Android are also available. BookingKoala provides a customer-facing dashboard that allows clients to manage and view their appointments, refer friends and buy gift cards. Clients can also access a rating tool that lets them provide feedback on service providers. The service provider dashboard displays upcoming appointments, client payments and unassigned bookings. The admin dashboard lets users manage system settings, edit staff information and change access permissions. A built-in reporting system provides data on revenue, payroll and coupon types. Users can set up several types of bookings, such as on-time or recurring appointments. Other features include system logs, cart abandonment reports and in-app notifications. Pricing is per month. Support is offered via email.

BookingKoala Screenshots

BookingKoala Features

Features of BookingKoala
Alerts/Notifications
Appointment Scheduling
Automated Scheduling
Calendar Sync
Customer Database
Group Scheduling
Mobile Access
Reminders
Self Service Portal
Timesheet Management

BookingKoala Integrations

Wave logo
Wave
Google Calendar logo
Google Calendar
ActiveCampaign logo
ActiveCampaign
Slack logo
Slack
Gmail logo
Gmail
Zapier logo
Zapier

Customer Reviews

See why people love BookingKoala

5 Star
90%
4 Star
10%
3 Star
0%
2 Star
0%
1 Star
0%
Kris R.

Kris R.

Verified User
Used daily for less than 6 months
Dec 22, 2025

Outstanding software

Verified reviewer

What they liked
  • I am not sure if I can pick just one thing
  • I would have to say the reports or the rating system are some of the best options
  • Everything is simply great
  • BookingKoala is simply a great software and I will continue using it for as long as possible

Chris S.

Verified User

Individual & Family Services · 11-50 employees

Used daily for less than 12 months
Dec 22, 2025

Quick support, dev team, and good community.

Have been using them for a few months in my cleaning company and they have been fantastic. Quick support, quick dev team pushing new features, and a solid community.

What they liked
  • How versatile it is at different company sizes
  • It is a software you can really grow with
Room for improvement
  • The initial setup was tough and took a long time
  • There are so many features and settings that at first it is a little overwhelming
Switched From

Degradation in quality of the product, forcing users to use their own payment processor, and lack of continued quality support.

Verified Professional

Staffing and Recruiting · 2-10 employees

Used monthly for less than 6 months
Dec 22, 2025

BookingKoala wins on customization and EASY booking!

My overall experience with BookingKoala is that I do think it is a valuable tool in the marketplace.

What they liked

I liked the ability for customers to book cleanings based on an overall grand scheme of the work needed and custom capabilities

Room for improvement
  • I did not like how difficult it was to set up on the back end
  • It is very time consuming and difficult for the average person to figure out how to do
Switched From

I wanted to try something different and heard good things about Booking Koala.

Why they chose it

"It was cheaper and easy to set up with a free trial"

Zeb Y.

Zeb Y.

Verified User
Used daily for less than 6 months
Dec 22, 2025

Tremendous software that I can't believe has not been thought of before

Verified reviewer

What they liked

I love the fact that people are able to view different packages online before choosing which one they want to purchase

Room for improvement

The forms are something that you need to get used to putting together but after that everything is a breeze

Roberta A.

Roberta A.

Verified User
Used daily for less than 6 months
Dec 22, 2025

Fantastic

Verified reviewer

What they liked

For me the reminders are a great tool to have especially when trying to juggle multiple appointments daily

Room for improvement

I am slow to learn technology so it did take me some time getting used to it, but after I figured it out it was simple

Patrick M.

Patrick M.

Verified User

Consumer Services · 2-10 employees

Used daily for less than 6 months
May 28, 2026

Great Software!

Verified reviewer

What they liked
  • Great customer service, great features, really easy to use & customize to your liking
  • We are very happy with this software so far
  • It will save us a lot of time managing bookings
Room for improvement
  • Haven't found anything I dislike
  • It's a great software
Remus P.

Remus P.

Verified User
Used daily for less than 6 months
May 28, 2026

Businesses will be BOOMING after using this!

A lot of knowledge about my business I didn't know.

What they liked
  • There is so much to this software that makes it great there is not something to really pinpoint
  • The provider logins are very very cool
Holly L.

Holly L.

Verified User
Used daily for less than 6 months
May 28, 2026

This is something really awesome

Verified reviewer

What they liked
  • I would have to say that the provider login is the best part
  • I no longer have to call or create schedules
Lincoln N.

Lincoln N.

Verified User
Used daily for less than 6 months
May 28, 2026

I simply love it

Verified reviewer

What they liked

I have to say that the sms and email notifications are probably one of my favorite parts of the software

Simon B.

Verified User
Used daily for less than 6 months
May 28, 2026

An all in one for your business

Verified reviewer

What they liked
  • The multi location is a huge feature when it comes to this software
  • You can set up all your locations and staff under one place
  • I love it
Room for improvement

The reports section took me a little bit to figure out but once I did there was nothing that was too difficult for me to use

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(0/5 Stars)

Decision Context

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