Bookinglayer
Review of Bookinglayer Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
Overview
About Bookinglayer
Bookinglayer Screenshots
Bookinglayer Features
Bookinglayer Integrations
Customer Reviews
See why people love Bookinglayer
Jon H.
Verified UserHospitality · 2-10 employees
Very intuitive and excellent customer service
Verified reviewer
- The most valuable thing this company has is the customer service
- They are always very helpful to make sure you customize the product so it adapts perfectly to your needs
- I had the pleasure to be in touch with [SENSITIVE CONTENT] during my onboarding and we were able to find the perfect fit for what I was looking for
- We still need to make the best out of all of the functionalities Bookinlayer has, but so far we are loving it
- I would love the booking page to be on our own webpage
Why they chose it
"Because of the level of personalization and the look and feel."
Mélanie P.
Verified UserHospitality · 2-10 employees
Tested and approved!
Booking Layer is a great PMS. We've opted for it about six years ago and we've been very satisfied thus far :)
I've worked with a few PMS previously and I picked Booking Layer for our yoga retreat because it is user friendly, versatile and reliable
For now we're very happy with it and whenever something can be improved, we can reach out to support, which is very prompt
Why they chose it
"We chose Booking Layer because on top of the PMS, it offered a nice booking interface for our clients."
Lisa H.
Verified UserHospitality · 2-10 employees
Great set-up, place for improvememt
Great product, definetly the best we had over the last few years. Perfect for surf Camps, hotels, surfschools etc.
- The front-office looks very professional and is yet easy to use
- The menu in the backoffice is very clean and easy to learn how to use
- You can choose what function a employee has, so they can’t for example change any settings
- The pricing system is not yet very usefull for some of our products
- But together with they development there are possibilities to change this for the future
- There are often updates (visual updates most of the time) that gives us extra work as we just got used to the settings
Mark H.
Verified UserHealth, Wellness and Fitness · 11-50 employees
A good booking system for accomm and activity providers
They're pretty quick to provide support and the system is solid.
- Reliable system with some really useful features not found elsewhere
- Not really optimised for activity providers
- Don't make much progress with planned or suggested updates
Switched From
Needed more functionality that Beyonk provided.
Theresa P.
Verified UserHospitality · 11-50 employees
Game Changing
I'm happy that the process to book guests, is seamless and efficient. I appreciate the reports and the emails so that I may implement the best strategy for my business.
- The functionality and applications for my business
- By automating so many of the tasks that I had previously been doing myself or having my assistant perform, I have freed up time to focus on other aspects of my business
- My developer worked closely with a member of the BL team and was able to get answers to his questions easily and quickly
- A few of the features uses and locations are non-intuitive (to me)
- Even after several months of using and implementing, I'm not 100% on every functionality that I use
- Most, but not all
- The help articles are just ok
- I don't get my questions answered every time
Why they chose it
"Bookinglayer listened to our needs and answered our questions. Their customer service and tech support has been exceptional since the beginning."
John d.
Verified UserLeisure, Travel & Tourism · 2-10 employees
Great booking platform for small scale tourist business!
I simply love BookingLayer! After many years, tired of many other 'promising' and expencive booking platforms, I can now work excactly how I want. The first setup takes time. But with the fantastic support team you will quickly get along with the system like a pro. The personall support team is absolutely great. They always listen to your questions and solve actually the most problems by giving you the right feed back.As small scale tourist company I really recommendate BookingLayer!
- Most impactful is that you can easily combine your accommdations with other products
- The magic happens in the creative 'package-'module, where you can combine all kind of your products like activities, guidning, rental, classes, services and other add-on's that the guest want to book in just one single booking
- The 'Look & Feel' module is really great
- But, it could have more modern style widgets according to daily standard web design
- It is a little outdated, especially the media features
- But if you have good knowlegde about CCS, HTML and JS you can easy work this around
James R.
Verified UserLeisure, Travel & Tourism · 2-10 employees
Easily number one for surf camps/hostels/lodges etc
For us it was to automate our reservation system, instead of me taking emails for bookings. I was super concerned about making the process as easy, pleasant and simple for our clients and this product delivered exactly that. I really enjoyed learning how to use the software and slowly realising that they had thought of pretty much everything I could want of plus more. The team were super welcoming and helpful. If you want the best booking software for your surf camp/ hostel/ lodge I believe this is it.
- The automation of all reservations and payments was a game changer for me
- Saves lots of time, stress, and removes human error
- The daily use of the app is very pleasant and easy to use
- The online booking engine is clean, slick and intuitive for our clients
- I guess the price, but you get what you pay for
- Its the best in my opinion
- I did spent alot of time researching other options and this was a clear winner for me
Andrey Y.
Verified UserHospitality · 11-50 employees
Power tool
Verified reviewer
- The tool is designed to cover the needs of surf camp managers
- The tool is still in development, but it does the job pretty well already
- Reports could get better and more structured
- Rentals with a barcode scanner solution would be nice
- POS integration would be another plus
Isabel M.
Verified UserThis software permits that small and midsized businesses manage your property, inventory, finances
It is genial. It is possible the communication to the guests, it is perfect. This software permits to manage the property, inventory, finances and staff, it is a system all in one.
- Bookingplayer permits the communication to the guests is great
- It functionality is great and easy to use
- It is perfect that accommodation management is included along with activities
- Sometimes it is possible encounter a bug here or there, it is necessary resolved right away
- It doesn´t possible change the name of the buttons
Jose P.
Verified UserHospitality · 11-50 employees
Finally something that works for us! and great support!
Verified reviewer
- Great when dealing with both accommodation and tours within the same bookings as we do
- Amazing support and flexibility
- Mobile App could use some attention
- will be talking to support to hopefully make some improvements soon
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