Careficient
Review of Careficient Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
Overview
About Careficient
Careficient Screenshots
Careficient Features
Careficient Integrations
Customer Reviews
See why people love Careficient
vickie b.
Verified UserHealth, Wellness and Fitness · 11-50 employees
Careficient AMS Review
It is good. The billing department takes too long to process VA and Advantage claims I feel. But except the items above it is a very good program.
- It is easy to use
- They keep the program updated
- The billing of Medicare is very good
- It was easy to switch from our previous program
- a problem I have using this program on my laptop is that the drop down menu shows up when your trying to clinic on the line below
- Also it would be helpful if the program could complete the State end of the year report
- The previous software did complete this report with just one click
Bev K.
Verified UserHospital & Health Care · 51-200 employees
Easy to use EMR at a great cost
The customer service is great as the response time is usually within a few hours.
- The ability to perform all tasks within the software
- The back office is all built into the EMR, so I never need to leave the site to send claims, HIS, Oasis, fax orders, or to post payments
- Some of the "bells and whistles" of other EMR systems come with a cost but with Careficient it is part of the package
- Would like to see a few more push reports
Switched From
App in previous EMR was not fully developed
Why they chose it
"Careficient had the same functionality and was more cost effective."
Renee D.
Verified UserHospital & Health Care · 11-50 employees
Careficient review
At first I did like the customer service. Brendon is great. I could call him directly and he always had an answer and quickly, but lately they want us to put in a ticket, which they are not quick to return with an answer, and quite often have a wrong answer or none at all. I have put in tickets to ask if things could be adjusted to help in all of the areas mentioned above. They said they will try to accommodate, which looks and sounds good, but I put in tickets almost 2 years ago asking to consolidate things to have less paperwork and less work overall and still have no response after almost 2 years.
- We are able to send software oasis and they transmit to state for us
- Too many pathways to get where you want to get to
- i
- e
- to look up the medical record # or insurance # you have to click on too many tabs to get there
- I feel it should all be on main page in one area
- ALL visit note, including oasis are WAY too long, wastes too much time
- You can not just un-approve something, you have to back track in the order to approved them, which also is a BIG waste of time
- Do not like that the 485 and care needs are separated
- We have had many complaints from physicians saying POC is way too long
- Too many things in columns, which takes up space and makes things longer
- med list is too long
- Bottom line, we originally wanted this software to save time, but all it has done is waste A LOT of time and time is money
Why they chose it
"we are a very small company and they were willing to work with us according to our census. Others were way too expensive for a small agency."
Deann G.
Verified UserHospital & Health Care · 11-50 employees
User friendly and excellent service
As a company we are happy with Careficient and enjoy our working relationship with [sensitive content hidden]
- Simple and user friendly software [sensitive content hidden] is very nice to work with and answer any questions
- This is great b/c our staff feels like they can reach out to her with concerns and questions
I would like more educational documents uploaded so we have access to info to present to staff
Why they chose it
"We used WellSky for home health. It was a BIG disappointment"
Rhonda A.
Verified UserHealth, Wellness and Fitness · 11-50 employees
Great Job Careficient!
Careficient is very accomodating to all of our request and acts effeciently and effectively.
- Knowledgeable, professional and very helpful
I can not think of any items, that impact my positive experience with Careficient
Switched From
Bought the agency and needed a new EMR specific to hospice
Lori T.
Verified UserHospital & Health Care · 51-200 employees
Best Hospice EMR
Wonderful experience with Careficient EMR.
- One on one assistance with questions and suggestions
- Would love to see a "Volunteer tab" that includes a cost savings report
Switched From
Compliance piece was lacking with Axxess. HIS did not directly send from their EMR. Reporting was minimal Axxess.
Jess O.
Verified UserHospital & Health Care · 51-200 employees
Careficient
Great, love [sensitive content hidden], she is the best!!
- User friendly & great people who work for Careficient
- Reports, whiteboard, & flowing of information
Rebecca C.
Verified UserHospital & Health Care · 11-50 employees
Excellent Product and Service
Good, system is user friendly and customer service is good. Nurses on our staff that have used other systems say it is the "kindergarten" of charting systems because it is so easy.
- User friendly, has great "help" options so calling for support is not always necessary
- But they are very helpful if calling is needed
- Would like a hard stop on visit notes if they are "long visits" prior to finalizing the note instead of getting a notification after the visit has been locked
- Requested this feature nearly 2 years ago
Lisa T.
Verified UserHospital & Health Care · 11-50 employees
Good Job to all!
Verified reviewer
- Ease of use and the friendly people that take care of us
- Would be nice to be able to create your own reports
Erin B.
Verified UserHospital & Health Care · 51-200 employees
Onboarding process/support was incredible
The onboarding process (mostly melissa was the best. They made sure that we had everything in place before handing us off to support.
- The system is easy to navigate once you learn
That when having to send transfer summary to a hospital via fax you can't send through the system
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