mumms Software
Review of mumms Software Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
Overview
About mumms Software
mumms Software Screenshots
mumms Software Features
mumms Software Integrations
Customer Reviews
See why people love mumms Software
Laurie G.
Verified UserHospital & Health Care · 11-50 employees
Good hospice EMR
Good software. I’ve become friends with the staff that I talk to on a weekly basis. They are very friendly,
- Only for hospice
- Email support
- Ease of use
- Valuable
- I like that it is only for hospice agencies
- Sending in tickets and waiting for a response
- I want to talk to someone via phone
- I communicate better that way
Christie R.
Verified UserHospital & Health Care · 11-50 employees
The best support team ever!!!
Verified reviewer
- The team at Mumms has repeatedly gone above and beyond with our hospice
- Literally, every step of the way with set up, training, and billing the [sensitive content hidden] have all been the most helpful people
- There are so many options for an EHR, but I cannot imagine any company that would ever be this helpful
- I would love to see faxing capabilities built in at some point
- I am also hoping that there is an integration with PCC
Why they chose it
"The support team and pricing were both amazing. The charting is also fast - our team really appreciates that!"
David R.
Verified UserHospital & Health Care · 1001-5000 employees
Piece of Software
I think this software is garbage. It serves a purpose I suppose, another example is database corruption happened, this caused patients with multiple admissions to experience data spillage from one admit to another. I find at least two charts with this issue per day. This has been going on for over two weeks with no plan to fix the corruption on their end, only for the user to submit a ticket then it gets fixed.
- Not Much
- - I suppose since I should leave something positive, I would have to say the separation of the Admin and Clinical into two separate programs
- This does eliminate any possibility of someone with no need to look at clinical information from accessing it
- It does come with its own set of headaches
- The horrible interface, the lack of basic input masks for dates, the above mentioned positive is also a negative, as they don't talk to each other very well
- As an example if a patient is admitted on a Tuesday evening, I will not see the patient on my reports until Thursday morning
- Oh yes the clinical side is tied to an old version of Firefox
- and you cannot update Firefox or it will break the software
- Can anyone see the inherent security risk in this
- The admin sides uses Google Chrome and it manages the updates rather well
Patricia J.
Verified UserHealth, Wellness and Fitness · 11-50 employees
Best Electronic Medical Record
The billing process is faster and reliable when it comes to holding bills for different reasons
- The software is geared more towards hospice than any other software I have reviewed
- It is simple to use and very reliable when it comes to Federal and State Regulations
- Not user friendly for a surveyor
- Takes too much time when trying to print charts or go to a timeline that a surveyor requests
- I have also had a few issues when visits didn't show up in the record or where patients didn't show up on the mobile side for employees to chart their visit(s)
Why they chose it
"We have been with Mumms for several years and their support and software is awesome"
Ju Yeon H.
Verified UserHealth, Wellness and Fitness · 501-1000 employees
Good and supportive
When our clinician has any issues with software, it's easy to contact them. They create a ticket and follow up with updates until it's solved. They also share the issues with the clinical manager, so the management team know what has been going on. They also have the account manager and check with provider periodically to make sure things are going okay. It has been great with Hummingbird.
- We have used Hummingbird from the start-up
- They have been very supportive
- As you can imagine, I had so many questions to ask since I was in charge of setting up the hospice program in our agency
- The Hummingbird team members, including the liaison, marketing assistant, and technicians, responded to me promptly and provided resources
- Previously, it wasn't a web based software
- But now they are
- I'm happy about it
Justine C.
Verified UserHealth, Wellness and Fitness · 11-50 employees
Intuitive and Thorough
We use it for our hospice and palliative care services. Overall its intuitive but there are things that could improve our user experience and improve the flow of our work.
- This software is intuitive, and easy to use / user friendly in layout
- I enjoy having an account rep who can advocate for our needs immediately
- I like that the software is edit-able and we can customize as we go if needed
- There are glitches in some reporting, causing frustration and delay of tasks, errors
- Too many questions on forms that are more or less not helpful, causing more work for clinicians
- Mobile doesn't have access to attachments, or the function that HBC has to review other notes side by side w/current work
- It doesn't work well with our PBM, in that they can't transfer clinical data (med profile) to the PBM
Why they chose it
"Unknown, I wasn't involved."
Cheryl R.
Verified UserHospital & Health Care · 11-50 employees
Mumms Review
Overall, MUMMS is a good program, converting over to Hummingbird have several issues. It is easy to learn and easily introduce to new employees.
I like the fact of submitting patient data in PIM information rolls over to clinical portion effective immediately
- The financial portion of the program has a few issues
- Its not real time
- The support at MUMMS is aware of the problems and have been diligently working on it
- I have had several complaints from the nurses and physicians about being very lengthy and redundant
Stephanie H.
Verified UserHospital & Health Care · 51-200 employees
Hummingbird Software
Verified reviewer
- Easy to use
- User friendly
- IT helpful when issues arise
Delays, issues with HVC corruption files, issues with entering and revising physician orders, screen refreshing
Trever A.
Verified UserHealth, Wellness and Fitness · 501-1000 employees
Great EMR
It has been a positive experience up to this point. Look forward to all of the changes that are on the table for the future.
- Its ease of use and navigation
- Also easily tailored to fit our specific companies needs
- Uses older version of firefox and sometimes you have to reinstall multiple times
Why they chose it
"Pricing and ease of navigation"
Shannon H.
Verified UserHospital & Health Care · 51-200 employees
The first EMR I have used...
Very nice personnel - very prompt in attempting to rectify issues...
- Nursing documentation allows for very thorough documentation
Collaboration with other systems - does not communicate well with other integrated systems at times
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