Club Caddie
Review of Club Caddie Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
Overview
About Club Caddie
Club Caddie Screenshots
Club Caddie Features
Club Caddie Integrations
Customer Reviews
See why people love Club Caddie
Gaby W.
Verified UserRecreational Facilities and Services · 11-50 employees
Managed Marketing Success Story
Overall experience has been great! We have enjoyed the last 2 years and even decided to use the managed marketing that is offered. We recently had our 4th annual Turkey Scramble, an outing we put on every November to kick off the holiday season. This event has grown every year since 2022 however, this year was very different. We sent out a teaser email in September to get the word out about the date and price. We opened signups on October 1st and the initial list of 30 teams was full by October 15th with an extensive waitlist. We decided to open up 6 more slots to those teams on the waitlist. All 36 teams participated this past Saturday and we raised money for a veteran’s organization that we have worked with this past year. This is the largest Turkey Scramble we have had and it was the quickest the spots filled up. We also had a record amount of online registrations and I believe it is all because of our email marketing.
- The ease of booking tee times and navigating the system as a whole
- I have also enjoyed the 24/7 help chat that is available for us when needed
- That has come in handy more times than not
- We have also enjoyed working with the managed marketing team
- We have seen great success this past year with Increased tee time bookings and participation in tournaments
- There are some features that we do not use as a course so for us it is a waste of space on the screen
- Not that we dislike these specific things, we just do not utilize them because we don’t need them
Switched From
Club prophet just did not work for our club . There were a lot of features that were frustrating day to day.
Mike W.
Verified UserRecreational Facilities and Services · 11-50 employees
Awesome group to work with!!!
From day 1 until now my experience has been great. I really like the continuous updates they put out to make the system better. Customer support has been very helpful when needed to help troubleshoot a problem. The value for you money is great compared to other systems I've used in the past.
- The onboarding process to get our course up and running
- Being designated a specific person to get us up and running was awesome
- I also really liked how they how the whole process set up so you knew each week what you would be covering to get things going
- Online registration was a huge hit this year for our JR Golf Program
- Out of 201 participants 95% of the children were registered online
- I really enjoy how easy it is to just check a golfer in for golf or check in and add food & beverage to their tab
- Very simple process for either one
- From day one I honestly haven't found any cons from other systems I've used in the past
- Just my honest opinion
Switched From
I made the switch from ForeUp to Club Prophet thinking I found a better system only to realize I didn't. I did more research and decided to switch to Club Caddie after 6 months with Club Prophet
Tamie W.
Verified UserRecreational Facilities and Services · 11-50 employees
We switched to another company
Verified reviewer
I work in the office so I did not use the point-of-sale on a daily basis so I can’t answer this adequately, but the people who did use the system on a daily basis did not care for it which is one of the reasons we made the switch to another company
- Their customer service has been horrible
- I don’t care for the quality of the reports and now all of my data for the previous month has completely disappeared so I can’t even pay my sales tax because all my reports are currently unavailable for some reason
- I reached out to customerservice on numerous occasions over the last 3 to 4 days and they just keep telling me they’re working on it so now my sales tax is late and I will be paying penalties
- We had to switch to another company in the middle of our busy season because we just couldn’t stand it anymore
Brandon J.
Verified UserRecreational Facilities and Services · 11-50 employees
Club Caddie has a really good product
It’s been good, and I really appreciate everyone’s eagerness to help resolve situations. The support team is responsive, patient, and genuinely committed to making sure we’re successful. Anytime we’ve run into a challenge, they’ve jumped in quickly and followed it through until everything was squared away.
- The managed marketing is fantastic—it's like having another employee dedicated to driving results
- They stay ahead of trends, create professional-level content, and consistently push out campaigns that generate real engagement and revenue
- It frees up our staff to focus on operations while still getting top-tier marketing support
- Not able to customize the tee sheet more, most notably with daily shotguns
- It can handle some of these setups, but the process can be a bit cumbersome at times
- A little more flexibility or streamlined tools for non-standard formats would make managing busy days and special events even easier
Switched From
We needed something more robust for member charging and tee sheet set up
Why they chose it
"I had used lightspeed before and wanted to try something new."
Jim L.
Verified UserSports · 51-200 employees
Highly Recommend!!
I think it has been great. Being able to see daily rounds from the Superintendent's perspective. Comparing year to year data, even seeing what our restaurant sales have been.
- It's an all inclusive program that gives a ton of data which has helped modify maintenance practices
- I also like the fact we can utilize online payments for the tee sheet and even in house tournaments
- Just wish our staff would utilize the program to its full potential
- One aspect would be maximizing rounds, which is easily seen with using the heat map on the tee sheet
Switched From
Was looking for a new tee time program, but with Club Caddie it was all inclusive which made it more appealing.
Why they chose it
"Price point met our budget better and the fact it is a cloud based system"
Amy Sue F.
Verified UserEntertainment · 11-50 employees
Owosso Country Club review
The CC customer service operations have highly improved since we joined four years ago. The different ways of communications, contact, and other forms of help are useful to all staff.
I like that the pos has such a wide versatility between different aspects of clubs and departments to link together all different types of sales needed
- The biggest complaint that we have here at OCC would be the restaurant functionality
- I think that the buttons are so complex because it needs to be able to work within different departments but wish there was something more simple along the lines of TOAST or other restaurant pos systems
Switched From
Geared more towards clubs and POSI would need to be linked
Cheryl P.
Verified UserSports · 11-50 employees
Completely Satisfied Customer
I couldn't be more pleased with the addition of Club Caddie at our golf course. We are saving so much money and yet getting a much superior service. The customer service that we have received has been phenomenal. Everyone is responsive to our questions and needs.
- I like having complete control over out tee-sheet and booking experience
- There are settings and controls that allow me to tailor different aspects of our bookings system to fit our specific needs and preferences
- This level of control ensures that we can offer our members & golfers the best possible experience
- Equally important is the user-friendly interface across the system
- Intuitive, easy to navigate, and efficient, enabling users to accomplish tasks without unnecessary complexity
- Especially important when new staff need to get familiar with the system
The member billing seems to be the area that I struggle with at times to integrate with our processes
Switched From
We are saving so much money and yet getting a much superior service. The implementation was amazing. I was nervous to take on a task of that magnitude, but it all went so much better than expected.
Why they chose it
"We chose Club Caddie because they allow us to gain control over our tee sheet, provide extensive reporting, and make our job easier everyday. Plus we are saving so much more money for much superior service."
John O.
Verified UserRecreational Facilities and Services · 11-50 employees
Ease of use & a wealth of information
My experience has been super and even though been with club Caddie less than a year we are very pleased with our choice.
- The ease of use and very customer friendly
- The systems provides a wealth of information and is easy to obtain a good picture of our operation
- Also the staff is always willing to answer any question I have or my staff has
- I don't have any, just keep doing what you are doing
Switched From
It seemed to be the best out of the various systems examined. We did not want to use Golf Now any longer.
Why they chose it
"It seemed to be the best out of the various systems examined. We did not want to use Golf Now any longer."
Brandon V.
Verified UserHealth, Wellness and Fitness · 51-200 employees
Club Caddie is IT
I love Club Caddie. Going from club caddie to other systems has not been the same, and I like the system that my club that used it had in place.
- Made life so much easier - not just from a scheduling standpoint, but also communicating with my caddie master
- Paying nothing to get the app as a caddie is wonderful
- I have talked with my caddie master multiple times about how hectic assigning caddies can be for tournament days, and this made his life so much easier
- The caddies loved it, our boss loved it
- Just a great product
- I felt like the window to accept or decline loops were sometimes difficult for quite finicky
- At times, I was hoping that there would be an update in the App Store to correct the bugs, but there was not much of an update to be found
Cathy S.
Verified UserSports · 11-50 employees
Exceptional Product
Club Caddie is an exceptional management program, especially for a very small club. It is easy to use; even the least tech-savvy individual can use Club Caddie with ease. IT support is awesome; words can not explain how these individuals go above and beyond to help with everything, from small issues to major problems. They are the reason we use Club Caddie.
- The customer support and IT support teams at Club Caddie are phenomenal
- The staff go above and beyond to assist users with all areas, from setup, training, and everyday user assistance
- I have used the IT chat feature many times, and each time I have received absolutely the best support
- Club Caddie IT staff is the best IT Support I have ever worked with
- Not being able to delete members permanently
- I would like to be able to "clean up" member records for individuals we are sure are not returning
- Deleting customers only puts the record in Archives, but the reports still pulls data from the Archived database
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