Clubworx
Review of Clubworx Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
Overview
About Clubworx
Clubworx Screenshots
Clubworx Features
Clubworx Integrations
Customer Reviews
See why people love Clubworx
Stephanie S.
Verified UserHealth, Wellness and Fitness · 2-10 employees
Flexibility ideal for a Flexible Personal Training Studio
customer service are very receptive and patient, they don't hound you like other software companies but are there when you need them to be. The software is completely cloud-based which I love because I can look from my phone or home pc to make sure things are going well or respond to emails and phone calls. Their email system has cut a lot of my time in half and their texting system is very professional. Overall I am looking forward to keeping this software for a long time and am very glad to have found it, it is enough for my needs and simple enough for my employees to understand. Thank you Ian and the entire Clubworx team!
- I have been searching YEARS for a software that would work with my studio, the main issue in the past I had was lack of flexibility, I don't require my clients to schedule but I do restrict the amount of times they can train within a month
- Finding a software that my trainers could understand, had a kiosk mode and allowed for "drop ins" was near impossible until clubworx
- Clubworx is a newer software and there have been some workarounds regarding a few things, to me because we run such a unique system I understand that it is not tailor made for us
- I think the biggest thing for me is how payments are run, instead of being run instantly they are batch run at the end of day so I do not know if a card is declined until the following morning
- I wish there was an automatic transaction that could be done for their memberships and not just through the POS system
- Aside from that most of the questions and edits I have had have been addressed or are being addressed and the amount of time it has saved me in regards to paperwork (I've gone almost completely to electronic waivers thanks to clubworx) and client retention with their check in system I am willing to overlook the payment style
Philip K.
Verified UserSports · 2-10 employees
Excellent Customer Management Software
Great experience, ongoing support of issues and constant upgrades of the software.
Seamless customer management system from enquiry to membership and ongoing management
- Price is high and SMS usage is additional charge
Why they chose it
"Better features for customer enquiry all the way through to intake and membership management."
Cassie S.
Verified UserHealth, Wellness and Fitness · Self-Employed
Clubworx Review
Overall, clubworx is working for me, at least at this time while I am in the beginning stages of my business. Also, although I have had issues, when I talk to someone who works for clubworx, they are typically nice.
- I like how clubworx had a software I needed for my type of virtual business and for the most part it is user friendly
- Also, I like how you can create your own website through the clubworx software
- I didn't like the mix up we had with the app when I first started using clubworx
- I had access to it and then it was taken away and then to get it back, I had to start paying for it
- This was embarrassing to explain to my members, not a good look
- Also, I didn't like that once I got the app my members still couldn't get access to the zoom link
- My business is completely virtual, so this has been frustrating going back and forth with clubworx
Jackson M.
Verified UserHealth, Wellness and Fitness · 11-50 employees
An all inclusive Martial Arts management system
Fantastic communication and easy usability. I look forward to watching how clubworx will continue to develop their systems and improve the experience for staff, business owners and members.
- I love the integration with payment providers and member management
- Clubworx was made for martial arts studios to succeed and to simplify their everyday processes
- More feedback on requests so we can know if a feature will be added or if a work around must be used instead
- Would also love the ability to upload different file formats other than imbedded youtube videos such as jpegs for members to view
Switched From
Better integration and usable by multiple users off site.
Brenda W.
Verified UserSports · 2-10 employees
You can't go wrong with Clubworx
I have recommended Clubworx to many fencing clubs like ours all over the United States because of the program features and the customer service. They keep evolving to support the user. We increased our monthly income and decreased our office staff workload.
- CUSTOMER SERVICE
- There are many scheduling programs on the market; however, none as responsive to the customer's needs as Clubworx
- The Clubworx staff even took our suggestions and made changes to the software to incorporate these
- The staff is always willing to answer questions and provide support at no additional cost
We really do not have any "cons" with Clubworx other than the time difference (Brisbane to Dallas), and even this is not a con when you consider how responsive the Clubworx staff is to our questions
Switched From
Quickbooks didn't have the scheduling features, so we had to use a secondary system. Quickbooks provided billing, but the collection and recording was time consuming. Customers sometimes went months before a non-payment was discovered. TeamSnap provided the communication, but not what we needed.
Why they chose it
"Clubworx had the features we were looking for and allowed us to do a trial month before purchasing. They also provided great hands-on training to get us started."
Troy S.
Verified UserHealth, Wellness and Fitness · 11-50 employees
Honest Clubworx review
Verified reviewer
- Clubworx gym management software totally changed the game for us
- Seriously, it's made running our gym so much easier
- From managing member profiles to scheduling classes, it's all a breeze with Clubworx
- The membership management tools are top-notch
- With features like automated billing and attendance tracking, keeping tabs on our members is a piece of cake
- And their scheduling tools, They've been a total lifesaver
- We can create and manage classes in no time, keeping our members happy and coming back for more
- Plus, their reporting and analytics give us the lowdown on our business performance so we can make smart decisions to keep growing
- Long story short, Clubworx is the real deal
- Whether you're running a small studio or a big gym, it's the secret sauce to keeping things running smoothly and giving your members the best experience possible
- Trust me, you won't regret giving it a try
While Clubworx is a powerful tool for gym management, users should be prepared to invest time in learning the system and carefully consider their specific needs before committing
Switched From
Ease of use and support is much better and faster with Clubworx
Shea-Lee H.
Verified UserHealth, Wellness and Fitness · Self-Employed
7 years with Clubworx
10/10. I would recommend with software with ease. The development over the past 7 years has been great & I can't wait to see what's next.
- I've been with Clubworx for 7 years, and do not look at leaving anytime soon
- They have always been the most competitively priced, easy to use and cover most of the services I need
- I'd like to see more personalisation with individual user faces
- There's lots of automation options, but they are all set to a pre designated setting where the user cannot edit to change to suit different business models/ communication tools
Why they chose it
"Price point initially. Clubworx was significantly cheaper and as someone who didn't know what they were doing this was an important factor for me. This continues to be one of reasons I remain with them ."
Arnout G.
Verified UserProfessional Training & Coaching · 2-10 employees
Very helpful for setting up your Dojo!
Overal very possitive, 20 members for the free subscription is a bit early for us. Our rates are very low in Italy....so it is a costly program when hitting 21 members.
- Ones set up, it is a very very very helpful program
- You can set up grading, register attendance and it helps you not forget important details of your members
- Setting up is a long progress, so many option and not
- much you can copy and paste, so you need to re-type a lot
- Also in the calendar no duplication feature
Switched From
I ran away from Wix!!! Terrible customer support, no connection or idea about running a martial arts school. Everything basic is not included and costly!
JOHN S.
Verified UserHealth, Wellness and Fitness · 2-10 employees
Clubworx is a awesome!
Actually great. Its simple, and fairly priced and all of my employees can use it without worries too. Highly recommend.
- Makes running a school easier
- Lets me optimise for best results
- Using Ezidebit, but then again theyre ok too
Switched From
Zenplanner had so many features - none of which I needed. Very pricey too.
Why they chose it
"Been with them for a while. Its what I know."
Michele M.
Verified UserHealth, Wellness and Fitness · 2-10 employees
Totally recommend ClubWorx
I am very happy with ClubWorx- I have been using it for 6 years now. It is always improving the user. Any queries are deal with promptly.
I find it is easy to use- performs the task I want from it and customer service is excellent
Sometimes I can't quite get the report I am after- but that may just be my lack of knowledge
Why they chose it
"suited our need better- price favourable"
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