eHopper
Review of eHopper Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
Overview
About eHopper
eHopper Screenshots
eHopper Features
eHopper Integrations
Customer Reviews
See why people love eHopper
Tim C.
Verified UserFurniture · 2-10 employees
eHopper Point of Sale system, webstore support and product management software
I highly recommend eHopper as a solution to your business ecommerce needs. I know there are many out there, but the people alone make it worth it to me.
- The staff and owner are incredibly helpful, friendly and patient
- They will give you as much help as you need and/or want
- The software is fairly easy to understand, even for someone as old and stuck in his ways as I am
- If it can be done, they will help you to do it
- The main issue we had was my lack of understanding about how POS systems work
- My background is in governmental accounting and analytics, so I sometimes asked questions that were somewhat irrelevant, not exactly what I needed, integration issues with other products, that kind of thing
- But once I got up to speed, things went well
- Most of my issues related to my lack of where I needed to go to make it best for us to operate
Switched From
We needed a system that could handle our unique inventory. At the time we did not think Square could do what we needed.
Why they chose it
"Very low cost to implement, easy to implement, staff availability to help us."
IGNACE K.
Verified UserRestaurants · 2-10 employees
Great Application
great experience. The team always listen to my concerns and fixed them very quick. I built my own e-commerce and paying 18 dollars less. but moving to ehopper was a game changer.
- Easy to set up on your own and to use
- My custumers were able to place theirs orderwithout issues
- purchasing add to echopper instead of using third-party like QuickBooks
Switched From
because I was looking for a system includes inventory, ordering etc..
Iryna P.
Verified UserFood & Beverages · 2-10 employees
Used be a good one; however, now it is horrible
Will be GLAD TO LEAVE this POS asap due to a terrible customer support.
Back in 2018 the support was awesome, they went an extra mile in order to sustify their customers
- Now is 2020 the customer support is the worst in the world
- For example, [SENSITIVE CONTENT HIDDEN] (if you hear her name, pls hang up and don't waiste your time
- ) she waisted 20+ mins of my precious time, she accused me that I'm not paying for the software, as well as she cannot find mb e in the system and stated that I'm a free member who is NOT going to get help
- On my question how about the monthly charges for 2 registers that I'm paying for 2 years, she retorted it is for the devices (however, the devices were paid in full 2 years ago
- ) I cannot believe they hired her
- If you got a dummiest technician on the phone, like I did on May 12th, whose answers are "
- I can't find an article
- I don't know the answer
- " That's the sing to LEAVE this company
- On my request to transfer my phone call to a manager, I got yelled by [SENSITIVE CONTENT HIDDEN] and he screamed at me like a crazy person
- That the real face of the technical support right now in 2020
Why they chose it
"The roots were Ukrainian; however, I'd rather keep looking and will support another guys in order to get a great customer support."
John G.
Verified UserComputer Software · 11-50 employees
eHopper: Your Search for a POS is Over
I have setup eHopper in several of my locations now, once its up, its up. The feedback has been positive all around i rarely call in to support unless I or the workers mess something up.
Consistent up time, ease of use, and overall great support to help with understanding the wide variety of features offered
- One or two features require a bit of understanding to get it setup right
Switched From
eHopper had me at no downtime and much cheaper price point
Murphy S.
Verified UserHospitality · 11-50 employees
Overall Great Service & Great Pricing
Great overall experience so far and no complaints as of right now!
- Support is amazing and the interface is very easy to use
- Anna & Valerie have helped us tremendously
- They could update more training videos
- Some are outdated but support always has the answer anyways
Why they chose it
"Pricing & focused more on restaurants. We thought Ehopper would be better"
Nadine S.
Verified UserFood & Beverages · 2-10 employees
After a year of using Ehopper
Overall I am happy with the Ehopper service. They work on solutions to address my concerns however, as a business, it would be preferable to have the issues resolved in a more timely manner.
- I have had the opportunity to use Ehopper's service for a year now
- What impressed me was their competitive pricing and flexibility regarding device usage
- One of the standout features was the option to use my own devices, which made the setup process incredibly convenient for KDS displays
- They also act on feedback of their service to help my business which I appreciate
- I believe their selection of printers, scanners and handhelds very limited
- Also, our terminal was unreliable, sometimes freezing or rebooting but they have worked to resolve this issue
Warren W.
Verified UserRestaurants · 2-10 employees
Great Tech Services
Extremely pleased. Issues are resolved promptly and queries are followed up on
- Very detailed oriented
- [sensitive content hidden] did a great job of identifying my problem and offering a solution
- Email correspondence rather than phone or online
Bridgette W.
Verified UserHealth, Wellness and Fitness · Self-Employed
Genuine Staff that want to Keep your Business
I can describe the reassurance knowing my small business will be in "good hands" with eHopper in the process of arranging payment options to assist in growing and maintaining my business. The staff at eHopper understood that my business--however small--is my investment.
- To start: There is very little to no issues in feedback
- Overall, a GREAT (all caps to express positive experience) quality of product
- The assigned specialist will guide you by the thorough intake of your business needs and vision for payment processing
- Genuine staff that want to keep your business
- None
- Really cannot think of any
- eHopper really does support the business client
Gencho T.
Verified UserRetail · 2-10 employees
so far so good
Verified reviewer
- Easy to use, good customer service good price
- new beck office updates, took me a double tome to do my inventory:{
Prajina S.
Verified UserConsumer Services · 2-10 employees
Best POS ever
Best customer service representative. Very satisfied.
- All the features of ehopper has made our work easier
- I wish my package had clock in clock out service
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