Epos Now
Review of Epos Now Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
Overview
About Epos Now
Epos Now Screenshots
Epos Now Features
Epos Now Integrations
Customer Reviews
See why people love Epos Now
Liam b.
Verified UserHospitality · 2-10 employees
Amazing service
Amazing i wouldnt use any other company now. The systems are quick and dont ever have any issues at all
- Amazing service and tracking across stock
- Fast payouts and never any issue recieving the money the next day
- Would reccomend to anyone in the industry
- Nothing
- The service is top quality
- A little more on site training could be provided but the system is easy to work out
Emily S.
Verified UserAutomotive · 2-10 employees
EPOS #1 fangirl
My overall experience has been a 10 out of 10 and I will never seek another option for this processing as long as EPOS's customer service and product remain as high quality as they are now. I get many solicitations to check out other products but I inform those companies that they are wasting their time.
- The customer services is top notch including regular contact with my account rep [sensitive content hidden] who is very personable and responsive whenever I have questions or concerns
- The programs are very user friendly and my new staff can easily be trained to use them
- The quality of the equipment is great and they stand up to the wear and tear of daily use
- This is a great company and product
Sometimes the time difference between my location and the location of the home office has been difficult, but this is the only problem I have encountered in 5 years of use
Switched From
We only utilized a conventional register and had to take care of our own reporting and data security and it was a nightmare.
Heidi M.
Verified UserRetail · Self-Employed
Overall a simple system to use
Retail
- Pretty simple to manage basic point of sale and stock
- Customer service is always above and beyond my expectations
- I would have preferred that it came with a manual so I could read it home how to use all the different functions rather than on line
- I would rather have simply bought it outright then have it constantly be updated, changed and pay monthly for it
Beverley L.
Verified UserHospitality · 11-50 employees
great system
been with EPOSnow in one form or another since they started. from the original system to now is amazing - it's really intuitive. any queries are resolved so easily and the staff are really professional but still friendly. as with all systems like this there are little bits that we needed help with and this was sorted quickly and easily
- the support is amazing
- really easy to get through to and answers so quickly
- payments are in our account the next day
- the monthly subscription is much cheaper than other systems we use
the till is tall and our smaller member of staff has to reach up (as cons go this is not really one)
Switched From
we could integrate our booking system onto the till
Alan R.
Verified UserHospitality · 11-50 employees
Review of Epos now
Brilliant very supportive, I've called several time and the service has always been exceptional and constant
Easy to set up great support, always someone available at the end of a phone to support, and a quick response which is rare
Card machine when you take a payment it does not make any noise, you can only use one card machine to take transactions from the pos system
Switched From
Cost and support and functionality, and card charges
Why they chose it
"Recommended and lots of research feedback was all positive"
Patricia N.
Verified UserRetail · 2-10 employees
Very happy customer
I am very happy overall, the support team has been very helpful and they are always available when I need them
I can have all my business products in the app and easy to manage inventory also it is easy to use just scan the barcode and I have all my products and sales data at hand
I have two shops and I had to have 2 separate accounts to manage the 2 shops, if I could have the two shops together and flick between shops would be more easy for reporting
Why they chose it
"because I was able to integrate with Bigcommerce"
Scott W.
Verified UserFood Production · 2-10 employees
Reliable - never lose a sale
Epos Now is a great company to deal with. Good phone support and lots of online tutorials. Simple easy to use back office and lots of flexiblity in POS layout
- Great back office
- Flexible layout
- We tried 3 other POS systems before changing to Epos Now
- This is the best
- We do lots of markets and festival
- Other stall holders often lose internet reception
- We never lose internet
- As the system is not connected to our phones we do not have to leave our phones in the stall
- On the sales screen the button to finish a sale is located next to the button to review other sales such as completed, held etc
- I often hit the wrong button then it takes a bit longer to get back to the current sale
- The button for reprinting receipt is the only button accessed by this tab that we actually use regurally
Switched From
Internet connection was reliant on my mobile phone. We do lots of markets and festivals. Having reliable connect is essential to my business. With Epos now I don't lose sales
Morag A.
Verified UserHospitality · 2-10 employees
Reliable system
Have been using the system for 3 years and it is a reliable service, easy to train new staff in the daily operation.
- Very quick payments and relatively easy system set up
- The entire system was delivered for a one off cost and is customisable for the different types of sales we do - both retail and hospitality
some reports are trickier to access than expected and amount of time learning the system is more than expected but online tutorials are available
Why they chose it
"whole package seemed like a better all in one deal"
Simon S.
Verified UserConsumer Goods · 2-10 employees
Great Company
Very happy with this company always willing to sort out any issues you may have .They give you very good training so you can use the epos machine with ease
- Value for money great staff always on hand to help if you have any issues
- Fast next day payments, good rates
- Would highly recommend
- Nothing I am Happy with all the service I have received so far especially the fast pay outs
- So know complaints here
Switched From
To expensive they have to many hidden charges
Claire C.
Verified UserRetail · 2-10 employees
Perfect set up with great support team
I love it for ease of use, personalisation and great customer support team. I would 100% recommend to others.
- It’s easy to use, customer support are always friendly, professional and very knowledgeable
- No question is ever too much trouble
- Being able to colour code categories etc is good for the eyes
- Connectivity to card machine dips in an out sometimes doesn’t connect to the till
- This could be an internet issue as it flashes on the screen ‘internet connection lost’ momentarily before being ok
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This is very useful service. The company presents itself in a very professional manner.
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