Eptura Workplace
Review of Eptura Workplace Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
Overview
About Eptura Workplace
Eptura Workplace Screenshots
Eptura Workplace Features
Eptura Workplace Integrations
Customer Reviews
See why people love Eptura Workplace
Skyler B.
Verified UserDesign · Self-Employed
A Great Microsoft Alternative!
I occasionally dabble with iOffice and have had exceptional results.
- iOffice has everything you really need to get the job done and make things look good while doing it
- The transition from other solutions to iOffice also isn't all that hard, making it even more appealing
- iOffice has a little catching up to do with the competition
- That becomes more and more apparent as you use it, but none of that is exactly a deal breaker
Jeff P.
Verified UserInsurance · 10000+ employees
Space and Reservation Experience
Overall, this is a good mid-tier product. It does not have all of the features of some of the more expensive products but it is easy to implement and easy to use.
- iOffice was easy to implement and is very intuitive
- We were up and running quickly and we can add new markets and sites easily
- The floor plan print features are limited
- Text is either hidden or crashes into values in other spaces
- The ability to select which text to display on a space is also limited
- Neighborhoods did not really work for us
- It is difficult to add non-contiguous spaces to a neighborhood and managing rules can be challenging
- Room reservations made in Outlook don't always sync back to iOffice, resulting in conflicts
- This should be addressed in a Q3 release
- Managing room rules (who can book) is challenging
Switched From
The IBM reservation product was expensive and we had heard stories about implementation issues. iOffice allowed us to roll out reservations quickly. However, we still use Tririga for Portfolio management as iOffice is limited in this area.
Why they chose it
"It was primarily a price decision. iOffice offered unlimited Hummingbird users where other products charged based on tiered user counts."
Lynda B.
Verified UserPharmaceuticals · 10000+ employees
Mergers have resulted in poor customer service and products!
Since Eptura we have seen a decline in managing our account, product solutions, pricing has increased and your contracts staff declined to negotiate pricing and terms with our procurement group. Eptura is definitely going backwards due to quick unstable growth.
Complete workplace tool solution, from floor plan, ppl management, moves, mail, visitor, etc
iOFFICE was a partner and treated our account as such, since the merger with Eptura, customer services, product stability, action to resolve issues/requests, floor plan updates, costs & terms are non-negotiable everything has noticeably declined
Erin M.
Verified UserBiotechnology · 201-500 employees
Perfect for our growing company...
We now have a space plan for growth and can manage seating/employee and manager expectations, new hires, tracking vehicle information as well as allergies, birthdays, start date, etc.
- The constant improvements, they continue as the needs arise
- It was a perfect choice for our size company, we had two buildings (one past capacity) and needed to have a system rather than large floor plans
- I use this everyday and my colleagues use it for wayfinding
- iOffice has different modules that we can add to our package at anytime, it can be as much of an asset to a company as it chooses
Some kinks still in the visitor application, some of the areas are not as user friendly as others
Why they chose it
"Ability to scale with our size - cost model is different, not PSF"
Sara B.
Verified UserComputer Software · 10000+ employees
iOffice Implementation
We have not yet gone live with the software yet as we are currently implementing the Space and Moves module. Our goal has been to automate many of our processes related to Space, Moves, Hoteling Reservations and Service Requests. Prior to going live we are seeing positive improvements in the system that will help us to get rid of multiple outdated spreadsheet and inaccurate space data and the ability to easily track moves and report on the data.
The reason we selected iOffice was because of it's friendly user interface and overall pricing
- There are several limitations in the software for a larger corporation
- We are finding out there are several functions we would like that aren't currently available
- Security around who can see what in the directory, automated approvals, automated organizational hierarchies, etc
Why they chose it
"We chose iOffice due to the friendly user interface and the overall costs."
Barbara N.
Verified UserNon-Profit Organization Management · 501-1000 employees
Ford Foundation Eptura Review
Overall, I am very pleased with the program.
Eptura is very user-friendly and staff enjoy using it to submit requests and view floorplans
- Customer service is difficult to reach
- When we originally signed on with iOffice, if there was a technical issue or question, a phone call could reach a human
Why they chose it
"iOffice was bought out by Eptura, so we stayed on."
Anne P.
Verified UserLogistics and Supply Chain · 10000+ employees
TRAC Review
Dealing with customer service has been quick and responsive. They don't quit until the issue is resolved.
I like the ease of use-and lately-since Eptura took it over-the customer service has been quickly responded to and quickly resolved
For me, there should be a little more adaptability to customize the customer front end
Jamie D.
Verified UserInsurance · 501-1000 employees
Great product
Verified reviewer
- Over the last few years we’ve had a number of shifts in the needs of our workforce and real estate
- Eptura workplace has meant we can adjust each office in alignment to individual office policies and that team’s needs
- Have redesigned layout in our offices to add more collaboration and break out spaces
- The cad floorplans are really useful and give us a complete visual picture of all out space across all our offices
- The data we get from the system helps tell us what spaces are being used and which are being underused
- Helpful to create custom dashboards and run instant reports that can be passed to leadership on occupany/utilization/performance of space and assets
- Even more advanced analytics in future would be useful
Verified Professional
Automotive · 201-500 employees
review 11/23
Automotive
- Space module is good for searching floor plan + helped massively when we want to reorganise the office and change up our different spaces
- We also like service module as has helped streamline our maintenance jobs in offices
- We can raise service requests easy and gets assigned to the right people right away
It would be good in future to get for more detailed reporting and analytics to come
Verified Professional
Entertainment · 11-50 employees
iOFFICE has allowed for me to completely transform our companies way of thinking!
Entertainment
iOFFICE is not a tool, but rather a toolbelt for all companies who wish to simplify processes and reach goals more quicker and more efficiently
- iOFFICE is very user friendly but like anything, takes a little time to get fully acclimated with
- I would not necessarily consider this a con, maybe just a reality of life
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