eSchedule
Review of eSchedule Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
Overview
About eSchedule
eSchedule Screenshots
eSchedule Features
eSchedule Integrations
Customer Reviews
See why people love eSchedule
Joseph V.
Verified UserHospital & Health Care · 201-500 employees
eSchedule simplifies scheduling and provides a great user experience!
eSchedule solved the needs we were looking for in a scheduling program. We received more than what we expected and had our entire organization trained on the program quickly and efficiently. The reporting is extremely powerful and accurate, allowing me to maintain a schedule of over 200 volunteers to the highest standards while maintaining pinpoint accuracy.
- eSchedule provides our agency with an amazing user interface, ease of use, and great backend reporting
- All of this is integral to an effective, efficient, and productive scheduling experience
- My favorite aspect of the software is the ability to validate my crews wherever I am
- I have a wealth of knowledge available on my phone accessible quickly to determine attendance status, clock times, and sign ups
- I also enjoy the customization that is available to eSchedule, allowing me to create the scheduling experience I need for my organization
- Finally, another pro that every program should have that eSchedule delivers on is the customer service experience
- eSchedule provides lightening fast, and accurate customer service
- When I run into an issue or have a question, I know I am the priority from the eSchedule team
- I get my answers quickly from a professional team who caters to my needs and shows me how much my business is valued to them
- Integration into my organization was quick and reliable
- There was almost zero downtime and the transition was seamless and accurate
- I have no cons to mention for application within my organization
Switched From
My organization was looking for a better scheduling option with powerful backend administration reporting and ease of use for our membership. We achieved this with eSchedule.
Why they chose it
"We chose eSchedule because they provided a more comprehensive package for the price, great administration reporting, and phenomenal user experience. This has allowed us to become more efficient as an organization and allow us to schedule our people with more accuracy and precision than we ever have."
Cory B.
Verified UserHospital & Health Care · 51-200 employees
eSchedule provides great value and flexibility
Overall eSchedule has been excellent, providing great value, service, flexibility to meet the unique needs of our group.
- eSchedule provides excellent value and a wide range of services for the cost paid
- The support staff is also very responsive to quickly address any issues that may arise
The appearance of the schedule on the website is somewhat cluttered and difficult to read, with all of the shifts at different facilities in one long list
Switched From
The support staff became incredibly difficult to work with after the company was bought by another entity.
Jake B.
Verified UserPublic Safety · 51-200 employees
New Brunswick Fire Department eschedule review
Great. No issues. Since starting with eschedule we have grown the platform together. That’s very important I believe
- Customer service is top notch
- [sensitive content hidden] are always available and extremely helpful
- I also love how they help to make the platform work around our department
- They have modified and added so many features after speaking with us to make everything exactly what we need
- Wish the scheduling app was slightly easier to use
- Drag and drop for the schedule
- Firefighters like easy
- Especially the ones doing the scheduled
- Wish the forms could be in sub categories
- We have made so many (and they are great) the drop down just gets overwhelming
- Love the fact it not only handles scheduling but also messaging and forms
- One stop shop
Why they chose it
"Presentation and options available m. Met our current needs."
Jennifer M.
Verified UserPublic Safety · 201-500 employees
eSchedule is GREAT!!!!
I have been very pleased with eSchedule and their staff. The implementation took some time, but it has definitely paid off. We had some hiccups at first, as with any new system, but with assistance from eSchedule, we have worked out all of the issues. I would absolutely recommend eSchedule to other organizations.
- The system is so user friendly
- We have so many different schedules and eSchedule is capable of calculating all of the schedules
- We were spending about two days calculating manual time sheets
- Now, we can process payroll in about 30 minutes after all timesheets are approved
- I can't think of anything that I don't like about eSchedule
- When I needed something changed to fit our agency better, the programmers were able to accommodate the request
Why they chose it
"eSchedule could provide what we were looking for. Also, one of the other companies support staff was not located in the US. I wanted a company that if I needed assistance, I could contact them and have the same representative at all times."
Matthew W.
Verified UserHospital & Health Care · 11-50 employees
EMT Scheduling
Great! I really enjoy using their product. The staff finds it very user friendly, and I could not agree more.
- eSchedule has been very helpful with any changes we need
- They're quick, responsive and very open to feedback
The only headache at the moment is the way the time card categories are set up, but that is more of an intrinsic thing than their issue
Switched From
It was a cheaper alternative for the same pricing
Michael M.
Verified UserGovernment Administration · 51-200 employees
eSchedule is the best!
I am very happy with the initial setup process, with the reps creating all of the employee's accounts and smooth sailing from there!
The features, pricing, ease of use, and very responsive customer service who were always more than happy to assist
- That we hadn't made the move to eSchedule sooner
- There is no perfect solution, but eSchedule comes as close as you can get
Why they chose it
"Features and pricing. eSchedule was by far the least expensive, but included the most features."
Verified Professional
Hospital & Health Care · 11-50 employees
Great Software
My overall experience with eSchedule has been extremely positive. I have found that the software meets all of our needs. That coupled with the extraordinary support team make this software well worth the investment.
- The scheduling and training components of the software far exceeded our expectations
- It is extremely easy to use as an administrator as well as the end users
- We have experienced some difficultly with the payroll import component of the software
- However, when we have encountered the issues, their Technical Support Team have always been outstanding in assisting use correct the issues
Why they chose it
"The interaction with the eSchedule staff and the ease of use"
Lana F.
Verified UserPublic Safety · 11-50 employees
Makes time tracking and payroll much more efficient
My overall experience with eSchedule has been very positive. The system is user-friendly and makes payroll and time tracking much more efficient. I especially appreciate the reports feature, which helps keep accurate records. It’s been a reliable tool that simplifies day-to-day administrative tasks and keeps everything organized.
- It makes managing shifts and payroll much smoother
- One of my favorite features is the ability to clock in and out directly in the system—it saves time and keeps everything accurate
- Overall, it’s a reliable tool that makes scheduling simple and efficient
- The only drawback I’ve noticed with eSchedule is that it can feel a little overwhelming at first because of all the features
- Once you get used to the layout, though, it becomes much easier to navigate
- Some of the reports don't make sense for our use and there are some reports I wish could be created but I haven't been able to
- But [sensitive content hidden] continues to bother the programmers with my requests (in a good way
- )
Sara B.
Verified UserHospital & Health Care · 51-200 employees
Gold star company!
In a world of automated answering, and never getting to speak with a human, eSchedule is a breath of fresh air. They answer the phone, or will respond back to a message within a day. Over the time with our organization, they have seamlessly achieved a multitude of our asks. Eschedule continues to earn our support, and strives to be the best they can be. Huge shout out to [sensitive content hidden], who have always had our best interest in mind. They keep us in the loop with suggestions and ask appropriate questions to solve the concerns at hand.
- This team goes over the top in customer service
- Always willing to find a way to make the program work for your organization
- We've been using them for 7 years, and they continue to get back to us within a day if we need to reevaluate our schedule
- Can't say a bad word about this company
- We all wish everything would cost less, so I would say a discount or kickback program for longevity of companies
Beth S.
Verified UserPublic Safety · 51-200 employees
ESCHEDULE SUCCESS
The platform will keep you organized and the Customer Service for this platform is phenomenal. Working with eschedule customer service, we customized our schedule to house several different schedules and employees. All of our Training and community events are put on a shared calendar for all to be aware of when they sign into eschedule. The platform is a wonderful tool for today's busy business world.
- Eschedule is so easy to use and is a one stop shop for managing a variety of schedules at one time, different departments and management
- The platform keeps track of each employee's PTO time as its being used and the employee can see how much PTO time they have on any given day
- One platform that all employees can see whos working and when
- There is nothing I would change about the platform
- The Eschedule platform has been very easy to use and has saved so much time with payroll and keeping track of PTO time
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