Filestage
Review of Filestage Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
Overview
About Filestage
Filestage Screenshots
Filestage Features
Filestage Integrations
Customer Reviews
See why people love Filestage
Erich W.
Verified UserAnimation · 11-50 employees
The best tool on the market
We are using Filestage for more than 4 years after a deep market research. The platform is continuously improved on user requests.
- Filestage offers only the features you really need and it is intuitive to use
- Due the features are developed for the needs of the users, it is only
Markus K.
Verified UserMarketing and Advertising · 51-200 employees
Our main tool for coordinating assets and client feedback within our team.
We were one of the first users in 2017/18. Since then it was always improved and more and more benefits were implemented. You're doing a good job at FS. Let's see whats coming next.
- It is easy to handle after a short learning time
- The FS team is always trying to improve the tool
The latest update makes some parts harder to use, but i believe in FS that they will manage the next update
Why they chose it
"Because the alternative product did not perfectly match our needs."
Thom H.
Verified UserMedia Production · 10000+ employees
Useful tool but could be better
A really useful tool, but has some kinks that need ironing out.
I really like that you can easily comment on a video project, graphic, written piece of work and pin point exactly where you need the changes, the user interface is relatively user friendly, however, I probably preferred it before the latest update
- The notifications come through to your e-mail inbox quite a long time after comments were made
- The latest update, despite making copying comments easier, isn't as straight forward as the old drag and drop interface
Joey P.
Verified UserMarketing and Advertising · 11-50 employees
After looking at a dozen apps, Filestage won
Filestage is great! It helps us to streamline the review process. As an online business with clients all over the US, it helps a ton. I highly recommend Filestage.
- - Easy to use: Although some of our clients struggle to learn it, overall most love it
- We get tons of compliments on it
- Not only is it easy for our clients, but it's easy for our team to use as well
- - Customer service: Whenever we have a problem, Filestage jumps on it
- - Simple UI: Unlike so many apps like Filestage, they do not complicate the UI
- It's clean and simple
- - They listen
- : Filestage listens to feedback
- They actually make improvements based on what you say
- - Slow speeds: Since we Filestage heavily, we have had slow load times on occasion
- But thankfully, it hasn't been a major problem
- - Client confusion: Some clients who aren't as tech-savvy struggle
- But it's not Filestage's problem honestly
- The only bit of feedback from them is making it clearer how to use it and making it more clear where the review or approval button is and when it is pressed
Switched From
ProofMe died. Literally.
Why they chose it
"- Intuitive UI and UX - Easy to use - Good customer service - Customized pricing"
Donvil C.
Verified UserMedia Production · 2-10 employees
LOVE FILESTAGE!!!
My team switched from frame.io to filestage.io for our review process. We primarily produce nonprofit, corporate, and commercial productions. Filestage was just much more robust for us at the time. I do understand that other platforms have emerged that and I hear frame.io has improved since we left, however, we just felt that it was simple and worked. There were some initial quirks we shared with the Filestage reps, and 1-by-1 we saw them resolved. One of the most recent ones is the template feature for projects which has SPED UP our project creation process A LOT! We thankfully are on a grandfathered plan where we pay much less than the current advertised cost, but even so I always felt it was a little more than I wanted to pay. Regardless, in our opinion, Filestage is the best we've used so far.
Support, Ease of use for clients and staff, Adaptability, Flexibility for file types, Options
Cost is my only Con due to the size of budget projects I do, but might be a steal for someone else
Switched From
Was just much more flexible and suitable for our video production company at the time.
Sandy M.
Verified UserMarketing and Advertising · 51-200 employees
Very useful for sharing graphic design content
It has been very beneficial for our Client Services and Creative teams to work together on projects.
Filestage allows our team to leave comments directly on the document to provide feedback for revisions
- It is a little hard to share the links with our clients for their review
Switched From
We were just leaving comments in the Teamwork task and it was hard to determine what revisions needed to be completed.
Ben C.
Verified UserDesign · 2-10 employees
Wish we'd implemented sooner!
Brilliant! Wish we had implemented sooner, clients prefer the visual approach and we have managed to reduce the number of revisions we have to work through. Simply a much better review process than trying to email PDFs and collate feedback from multiple people.
- No more misunderstandings or long emails to read through trying to understand the changes required
- Really easy to use which makes onboarding clients quick and effortless
- Allowing our customers to add feedback directly to artwork has sped up our review process significantly, reducing our time in email and delivering projects quicker to our clients
- Our clients find the overview of which files are in review helpful to get a snapshot of where everything is and who's responsible for the next actions
- Being able to add comments to videos at the relevant time stamps makes giving video feedback a lot easier
- No negative points as yet, but still in early stages of using the software
- Very positive experience so far
Why they chose it
"Cheaper entry level subscription – first time implementing a visual review process so wanted to trial it without a big financial commitment upfront."
Rick H.
Verified UserMarketing and Advertising · 2-10 employees
Huge time saver
Great experience. Customer communication for approvals had never been easier
- This is the best way we found to share, comment and get approvals from clients
- When the message arrives at the client it’s easy for them to open the project, comment and reject or approve
- The training is baked into the client message
- Reminders keep our projects on schedule and we don’t have to chase people
- It’s fantastic for images or PDFs but web pages need screen capture then post for approval
- It would be great if we could just enter URL and it scraped the page automatically
- It’s a feature available in some of their competitors
Switched From
Easier to use for us and client. Built in reminders
Why they chose it
"Easiest to use overall and competitively priced"
Verified Professional
Media Production · 51-200 employees
I value working with and on Filestage
Really good, easy, effortless.
- That you can click anywhere on the screen at any point
- That you sometimes lose access when videos get moved (but I also know there's no way around this
- It's team comms)
Martina K.
Verified UserTranslation and Localization · Self-Employed
Super tool for easy review & collaboration - my customers love it!
I was looking for an easy way to make files available to my customers for review. I discovered Filestage and was impressed how easy and intuitive it was. My clients praised me because I was able to offer them a simple review option.
- intuitive usability - easy online review & collaboration - directly in the web interface - clients can comment the content easily without need to register - easy upload of different versions - complete documentation about reviews and versions - very time-saving & transparent - you do not need to send emails back and forth - my customers love it as this tool simplifies our cooperation
No Cons :-) Only, I wish tere was the possibility to upload and review more file formats
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