FixMe.IT
Review of FixMe.IT Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
Overview
About FixMe.IT
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FixMe.IT Features
Customer Reviews
See why people love FixMe.IT
Emilio R.
Verified UserMechanical or Industrial Engineering · 11-50 employees
Remote assistance FixMe.IT
Overall, it is a powerful and reliable remote support tool that provides users with a range of features and a simple, user-friendly interface. But no furthr than that
- this one is a very reliable, secure, and flexible remote support tool that offers a wide range of features and functionality, making it a valuable addition to any business looking to improve its remote support capabilities
- Easy to use, flexible and scalable, reliable and secure, wide range of features and an affordable pricin
- Always there are also some potential drawbacks to consider, including:Internet connectivity, you must have a very good connection, compatibility issues it may not be compatible with all operating systems, devices, and software, which can limit its usability for some businesses
- Limited integrations, it has limited integrations with other software and tools
Patrick W.
Verified UserComputer Networking · Self-Employed
Impeccable Service
During a mass IT outage of internet (AWS) services I was able to reach support and resolve the issue.
- Compassionate support in a stressful working world, all my questiond replied to and my needs taken care of timeously
- you checked all the boxes beyond the call
- Hard to define isssues that do not exist, the reasion why I do business with FixMe
- it is that after fourty years as an IT support and services delivery professional, I found a vendor who is on top of its game and maintains such a high level of customer service dicipline there are few who can match or even come close to this standard
Switched From
cost and functionality. unresponsive help desk, inexperienced staff. language difficulties / communication.
Randy R.
Verified UserInformation Technology and Services · 11-50 employees
FixMe.IT is great!
Overall this software is the best available option for Windows machines.
- very easy for end user to get logged in
- very easy for IT representative to download and open
- No Mac access No file transfer capabilities
Switched From
Cost and ease of access for end user.
Why they chose it
"Cost is definitely the main factor."
Ray D.
Verified UserInformation Technology and Services · 2-10 employees
Seamless and "bullet-proof" remote control solution
In my years as an accountant in Public Practice and now using it to support family and friends in retirement FixMe.IT has never failed to deliver seamless and secure remote control access of a Windows computer. I had used many "remote access" products before FixMe.IT and none of them lived up to the ease and reliability of FixMe.IT .
- FixMe
- IT is intuitive and very simple to use for both the the consultant and the client
- Connecting to a remote machine is as simple as having the remote user log into a website and advise the consultant of a numeric code
- Another great feature is the "unattended access" feature which allows the consultant (with one time permission from the remote user) to access the remote device without requiring the presence of the remote user
- In my years of experience with FixMe
- IT I have never run into an occasion where it failed to load or run with any Windows machine user
- From time to time I need to support Mac machines and FixMe
- IT only supports Windows devices
Switched From
Not flexible enough and sometimes ran into issues connecting with clients.
Felix K.
Verified UserMotion Pictures and Film · 2-10 employees
Fortunately, we came across FixMe
Do you know these tools that can be immediately integrated into everyday life and never cause any trouble? Unobtrusive but really good. The software can do exactly what it's supposed to do.
- - It is easy to use - It is fast - It is reliable - It seems to be safe
- - The functionality - The price plan - That it leaves nothing to be desired
Switched From
It was complicated and expensive. And if you want to control autonomous computers, FixMe seems better to me.
Luke W.
Verified UserInformation Technology and Services · 2-10 employees
The Simplest Remote Software Around!
Severed as our main remote software for many years and never had issues with it. Anytime I needed assistance the support team is absolutely golden.
- Extremely simple to use, I could teach anyone how to use it very quickly in 10 mins or so
- Press connect and you was straight on
Being so simple means it didn't have loads of features, one of the biggest wishes I had was Mac OS support
Kevin C.
Verified UserWarehousing · 201-500 employees
Great, Easy to Use, and Cost-Efficient.
FixMe.IT has been a great addition to the company I work at, as installing it is just a matter of running the executable, and accessing a computer is just a matter of clicking "Connect." I have never really had an issue with this software, but, it would be great if it had a free tier for user to try the software before buying it. It would also be great if it had mobile support.
- FixMe
- IT Makes it extremely easy to set up an use, cost-effective, it has great unattended access, and it has great security
- FixMe
- IT lacks a free tier, unlike some alternatives, and it has no mobile support
Eugene W.
Verified UserComputer Software · 51-200 employees
Nice Lightweight Remote Assistance Tool
Excellent, I didn't know there was still a straighforward and easy-to-use remote assistance software on the market before knowing FixMe.
Light-weight, easy-to-use interface, the users dont normally struggle when setting up the remote session
- The user management, although this has been resolved in their successor product
Natasha A.
Verified UserInformation Technology and Services · 2-10 employees
Simple and effective
Verified reviewer
- FixMe
- it allows us to quickly and easily support our customers
- The ability to enhance permissions or install an unattended client is also extreamly helpful, with colour coded status for each of these machines giving us a simple visual to what is online and active
Fix me ticks all the boxes, the only way I feel it could be improved is with a mobile app, allowing for on the go access
Why they chose it
"more cost effective with simular features"
Casey B.
Verified UserComputer & Network Security · Self-Employed
Reliable, stable remote access.
I have used this for many years, it's a good product.
- Easy to use and set up
- The generated link to the installer is probably my favorite thing
- No file transfer abilities
- No ability to access via the web
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