FLG

Very easy to use and set up and would be great for a small business that doesn't need to do anything too complex

• The fact I don't have to pay a developer to implement an idea
• Once you have understood how the processes work, you can roll out automatic functions very easily, within minutes, allowing one person to automate boring manual processes

• Pretty user friendly, easy to track email activity, custom field creation

• Workflows make it super easy to automate all points of a customers journey

• This system has been impeccable to expanding my business without the need of adding more man hours and time behind the desk
• The CRM is extremely powerful and allows for efficient automation that can be programed to "pretty much" any request
• The software also allows me to migrate other methods over to which I use to pay other third parties for

• FLG is transparent
• All the key features are easy to find and where they are makes sense
• There are no long windy roads of 'clicks' you have to go through to find what you are looking for
• The next thing you need to do/look at are either 1 or possibly 2 clicks away
• Despite having the premium customer service to hand when necessary (which were super helpful always), the templates themselves were easy to create and edit - the 'insert template variables' boxes making coding easy for anyone
• Mike and the development team have been great with the release of Appointments - really listening to our feedback and making adjustments thereon
• The Appointments feature as a whole, with its integration with Google calendar, has made a huge difference in efficiency, legibility and in turn easier for everyone in the company to book appointments for others
• It's a lot easier for people to open other people's diaries and see where they are in comparison with the person on the phone - a great help in the improvement of efficiency
• As well as being able to then transfer the appointment data into an email to automatically send out to the customer - amazing

• FLG is great for a small to medium sized business, and especially great for starting out
• We first used FLG when we had 5 users, and have now scaled up to over 90 users with an additional 50 partners
• The usability & user interface it offers is really second to none, from the minute you use it, its incredibly intuitive from an administration point of view and user point of view
• Really easy to train, it takes our in house trainer around 25 mins to go through all the features of FLG in detail to even the least tech savvy people
• FLG offers an extensive range of API's that allow most businesses to do pretty much anything
• You can use tools like Zapier & FlowXO to manage these if you don't have any coding knowledge
• That's how we started out

We cannot recommend FLG enough, having tried various CRM systems for the real estate and other companies we have FLG is by far the best and easiest system to use for new starters and existing employees, The integration, lead tracking and management allows us to keep track and in touch with all our clients in the best possible way and the automation of emails and templates speeds up communication, we could not function in the way we do without the system

• It's easy to use and understand and great to have for a large client bank

• The crm is so easy to use and organising the work day is very streamlined
• I know where i am with clients at all times