Flipcause
Review of Flipcause Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
Overview
About Flipcause
Flipcause Screenshots
Flipcause Features
Flipcause Integrations
Customer Reviews
See why people love Flipcause
Harrison P.
Verified UserIndividual & Family Services · Self-Employed
Nonprofits Support Team
Flip cause has come to be one of the best hosts for my nonprofit company. It brings much value to my company and with their candied support. Thanks again!
- I like most is that the way they create your product for marketing
- It is so impeccable
- Trying to reach by phone and their is a long wait
- Especially, if you need something done asap
Heidi G.
Verified UserMental Health Care · 2-10 employees
Suitable eary-midstage platform
It's been satisfactory or we wouldn't still be here. I anticipate that we would be switching within the next couple of years to a platform that has a bit more ease about it. Customer service is decent, not wonderful due to time lapses, but when we connect I've felt supported, questions have been answered or situations solved.
- Fairly easy to set up website & change content
- I like that there are campaigns that can be shelved, copied or deleted and that they can be integrated in a number of ways
- Lot's of chunky parts
- ease of use regarding campaigns, types of sign-ups, limited offerings that would allow further control / design on our side
- No crm option
- If I were in the middle of creating xyz I'd be able to give better details
- The percentage donors are charged has been a problem for many and we don't get back the amount I thought we were which was disappointing
Switched From
fundraising capabilities of flipcause, ability to donate directly
Laurie W.
Verified UserAlternative Medicine · 2-10 employees
Flipcause is the BEST!
As much as I expect good service, my Flipcause team, from the very first contact, has made me feel like they are friends. I am always treated with patience and kindness and of course knowledge. I have been moved to joyous tears on many occasions as I have been led down the path of an outstanding website, a happy team and people who understand my dream, not just my needs. I honor Flipcause every chance I get and cannot imagine not being a part of the program in any way. Thank you, thanks you, thank you!
Everything about the process has been easy or easy to learn with the help of my tam when portions are new to me
- NOTHING
- This space wants me to put down at least 40 characters but what can I say
- I have never had a problem with the software or the people behind it
- I feel ther is no need for improvement at this time
- My needs have been easily met
Switched From
The personal touch offered by Flipcause and their ability to help a novice at web support is nothing short of incredible. Flipcause is friendly, lovely and EASY!
Why they chose it
"From my very first contact, the personal touch stole my heart. After that, a website I am proud of and a team that made it FUN, proved that first conversation was well deserved."
Jenni S.
Verified UserRenewables & Environment · 2-10 employees
Flipcause - Issues and delays with receiving donations
I would give them 0 or negative stars but that wasn't an option. From 2017 to early 2025 our experience with Flipcause was fine - not great, not horrible but the software worked and donations were remitted. Since spring 2025 our team has wasted countless hours spinning our wheels in an attempt to get critical funds owed to us that are being withheld by Flipcause.
Flipcause's integrated website hosting feature was beneficial and in general everything worked well from 2017 until spring 2025
- Payout requests have been in a perpetual state of 'processing delay' for over 6 months and we have not received any of the funds owed to us since May 2025
- We have submitted numerous requests and have received unkept promises from their [sensitive content hidden] As a core function of the software is donation processing & remittance - that they aren't remitting the donated funds is a pretty significant Con
Mari B.
Verified UserNon-Profit Organization Management · Self-Employed
Flipcause is AWESOME for nonprofits.
FLFR started using Flipcause in 2018. They made it very easy to integrate databases of donors to their activity tracker. And to transfer information from our old website to their system. After 6 years of using Flipcause we are delighted. Their system is easy and secure. We highly recommend their software and services.
- The activity tracker, the ability to create campaigns and donation pages, the quick and efficient way in which they respond to our emails - it is human support
- How easy it is to update our website
- It is a reasonable yearly fee for a small non-profit
- It has helped Friends of the Locust Fork River be organized, be better at fundraising, and become well known nonprofit in our community
- Nothing
- We like it all
- Since I am to write 40 characters, I can say that some of our board members have struggled a bit getting reports
- Other than that it is great
Switched From
Because we didn't have everything integrated. The campaigns, the database, the record of donations, etc
Julia W.
Verified UserEntertainment · 2-10 employees
Excessively long wait times for funds
If you have enough backup funds that you can wait for long periods of time for funds, they are fabulous, but if you rely on donations, registration fees and ticket sales for day-to-day functioning, sadly, we cannot recommend them. Although I hate to walk away from the almost 9 years of institutional history that is easily accessible in our Flipcause Dashboard, I am actively looking for an alternative service.
- We've used Flipcause since 2017
- I've always been really happy with the ease of use, and I've loved that they can handle donations, monthly donations, ticket sales, class registrations, and even peer-to-peer fundraising
- It's not the prettiest interface, but we've had no technical issues at all, and when we've had questions about how to use the product, customer service has been excellent
- Plus, it's affordable for our small non-profit
- Our complaint is that the time we have to wait for funds to be transferred to our bank keeps getting longer and longer
- For the first several years, we would always get our transfers within the 7-10 business days it states on the website, but the wait time keeps getting longer and longer, and if you don't aggressively hound them, your funds will not be transferred
- I've waited as long as 4 months
- It takes them a long time to response, and I just get the same response over and over - they keep saying they are having trouble with their ACH provider, but that trouble has been going on for well over two years
Switched From
We wanted an integrated service that was more streamlined.
Drea B.
Verified UserMental Health Care · 11-50 employees
Stay Away From Flipcause
Prior to May of 2024 we loved this company and their platform. Now, I just want to warn people to keep looking. Something is going on there that isn't OK and they aren't transparent about it. Today, it absolutely should not take 7-10 for a merchant account to transfer funds. We work with 3 other merchant accounts and can have our funds instantly or within 3 days and there is no gate keeper. When we hit transfer, they transfer. With Flipcause, you hit transfer and the funds get stuck somewhere for weeks and weeks. I am afraid one day the funds won't even come late. Something is going on there that isn't good! Keep Looking!
- Prior to May of 2024 I would have rated Flipcause 10 out of 10
- We have been a customer for over four years without an issue
- That is no longer true and I think anyone considering contracting with this company needs to be aware of the major financial issues that are happening there and with client's donations
- The process for moving donations from Flipcause to our bank has always been clunky but workable
- We have to request the transfer and then the contract gives them 7-10 days to transfer
- That worked fine until mid 2024 when it started taking 2, 3 and 4 weeks
- And every transfer requires emails begging for our funds to be released
- No accountability, no phone number, no manager to connect with
- They are interfering with nonprofits ability to execute their mission by illegally withholding funds with no explanation and no attempt to fix it
- The last thing I have time for is finding a new platform and migrating our website but we have zero choice at this point
- We have battling this for a year and we are done
- Flipcause refuses to let us integrate a different merchant account on our donation page until theirs is working properly
- Effectively cutting off our funds with no solutions or recourse
Switched From
Firespring got too expensive. Flipcause has not solved their merchant account issues for a year and the delays for deposits are increasing, up to 30 days. There is no one to talk to about what the problem is and when it will be resolved.
Margie C.
Verified UserPublic Policy · 2-10 employees
DON"T sign on with Flipcause
Would never recommend---they promise 7-10 days funds to received but average over 2 weeks AFTER we send them several emails.
- offers alot of services, was very helpful in the beginning
- ZERO customer service
- They take over 20 days on average on deposit OUR funds
- You can't call ---phone service help AT ALL
- Their whole system of taking donations and then getting them to us is cumbersome and totally inefficient
- Wish we had never signed on
Switched From
Blackbaud was raising their fees and we were looking f
Van E.
Verified UserNon-Profit Organization Management · 11-50 employees
BEWARD OF FLIPCAUSE
DO NOT USE FLIPCAUSE. WE BELIEVE THEY ARE GOING BANKRUPT AS THEY DO NOT PAY OUT DONATIONS.
- Good dashboard, good feature set
- Good help with our website
- Flipcause holds on to your money
- They claim to process your donations in 7-10 business days which is already too long, but we have to demand payment months later
- The last time we had donations transferred into our account was 2 months ago
- This is the 3rd time we have had to threaten them to deposit our donations
- They are either incompetent, screwing us by holding our donations in float, or going bankrupt
Switched From
Lower fees, which is a joke because we don't get paid.
Elya B.
Verified UserArts and Crafts · 2-10 employees
Don't waste your time/money with Flipcause
Disappointing and frustrating - bad customer service and lack of tools and little follow-up.
- cheaper than other alternatives; relatively easy to set up campaigns
- 1
- lack of event functionality 2
- they keep your donations
- you have to ask to transfer the money to your own account and when you do, it usually takes much longer than the 7-10 business days promised for transfer and often requires calls/email follow-up
- Frustrating + a HUGE waste of company time
- 3
- Very hard to actually speak to a person unless you are threatening to cancel your subscription - only then will they call/email you back within 24 hours
Why they chose it
"It seemed easier to implement and a slightly cheaper option."
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