Donorbox
Review of Donorbox Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
Overview
About Donorbox
Donorbox Screenshots
Donorbox Features
Donorbox Integrations
Customer Reviews
See why people love Donorbox
Adam V.
Verified UserNon-Profit Organization Management · 51-200 employees
Happy With DonorBox
We had to join DonorBox in a pinch, and it was very easy to set-up and use. It's been a very good platform for us.
Extremely easy to set-up Campaigns and Donation pages in the back-end Easy connectivity to Stripe and ability to have multiple payment methods is a plus Support has been very responsive and easy to work with 60% of our donors cover platform fees, which saves our organization money
Salesforce integration is very light-weight and doesn't function well with existing Contacts & Accounts There have been some glitches re: some form codes not behaving correctly on the website (without any indication as to "why") Branding is limited to the main organization on the Account; you can't do conditional logos based on a different 501(c)(3) that's under our same umbrella
Switched From
Bonterra's support became nonexistent and platform stopped working
Jennifer E.
Verified UserHealth, Wellness and Fitness · Self-Employed
Seamless, Accessible, and Mission-Aligned
Overall Experience: My experience with Donorbox has been overwhelmingly positive. The platform offers a clean, intuitive interface that made it easy to set up fundraising tools without technical barriers. As a founder managing multiple federally aligned sanctuaries, I appreciated the low transaction fees and free entry point—especially during early development stages. Donorbox supports mission-driven work by staying affordable and functional, though its impact is best amplified through active social media engagement. Overall, it’s a reliable and accessible solution for organizations focused on healing, justice, and community care.
- I appreciated how intuitive and streamlined the site-building process was
- The platform is free to start, which made it accessible during early development, and the transaction fees are refreshingly low compared to other fundraising tools
- It’s a practical solution for mission-driven organizations working with limited budgets
- There’s very little to critique, but one limitation is its reliance on external visibility—particularly through social media
- Without an active presence or promotional strategy on platforms like Instagram, Facebook, or YouTube, it can be challenging to gain traction or drive meaningful engagement
- The tool itself functions well, but its impact depends heavily on how well you amplify it beyond the platform
Why they chose it
"I chose Donorbox because it offered the right balance of accessibility, functionality, and affordability for a multi-state, federally aligned sanctuary network. Unlike other platforms that require upfront investment or complex setup, Donorbox allowed me to launch quickly with minimal overhead—while still providing robust tools for campaign management, donor engagement, and electronic payments. Its intuitive interface and low transaction fees made it especially valuable during early development, and its nonprofit-focused features aligned well with our trauma-informed, justice-centered mission."
Professor Sylvester E.
Verified UserEnvironmental Services · 2-10 employees
EARN's review of Donorbox partnership
The overall experience was good ut the payment processing using only Stripe and PayPal doesn't give room for global payment gateway. Donorbox could consider Electronic Funds Transfer(EFT) for expanded international operations.
- Engagement, communication and support for partners and donors
- Fundraising and campaign ability
- Support team works and respond quickly and effectively
- Inability to coordinate activities of partners and processors of payment such as Stripe and PayPal Confusion in differentiating between donations and sales/purchases all lumped together
- PayPal is more guilty in this confusion when it forcefully seized EARN 's donations claiming we purchased goods whereas we sre nonprofit Organization which doesn't engage in buy and sale
- PayPal unethically seized our donation of $20 and refused to pay while Donorbox watched helplessly and couldn't settle or intervene
William D.
Verified UserNon-Profit Organization Management · 2-10 employees
Streamlined Giving Made Easy
Overall, Donorbox has been a great tool for our nonprofit. It makes receiving donations simple and provides excellent backend features like donor tracking and automated receipts. The main drawbacks are the processing fees and the slower release of funds through partners like Stripe or PayPal. Even so, it’s a reliable, effective platform that saves us time and helps us focus on our mission.
- Donorbox has been an excellent tool for my nonprofit
- I really appreciate how easy it is to receive donations, whether one-time or recurring, and how smooth the process is for our supporters
- Beyond that, the backend features have been a huge help—keeping track of donors, organizing giving history, and automatically generating donation receipts
- These services save me time and make it simple to maintain strong communication with our supporters
- Overall, Donorbox has made managing donations efficient and stress-free, and I’m grateful for how it helps us focus more on our mission
- One area that could be improved is the fees associated with donations
- A portion of each gift is taken out for processing, which can add up for a nonprofit like ours
- In addition, the speed at which donations are processed and released—especially when working through payment partners like Stripe or PayPal—sometimes feels slower than expected
- While I understand these costs and timelines are fairly standard across the industry, it would be a real benefit to see lower fees or quicker turnaround times for funds to reach our organization
Switched From
Greater functionality with donor box was the main reason that I switched.
Francesca D.
Verified UserMental Health Care · 11-50 employees
Easy to use with a lot of features
We’ve been using Donorbox since 2017 and have been pretty happy with it so far. I have referred others to this service.
- It’s easy to use
- I like that we’re able to set up peer fundraisers and different campaigns pretty easily, and change colors according to our branding
- It was easy to setup, and allows for recurring donations
- I also like the dedication section where people can write a loved one’s name or make a donation on behalf of someone else
- I’ve been using it since 2017
- Nothing that I can think of—everything is intuitive
- I think it’s a little more expensive than Givebutter now, but after using them for 8 years, I don’t think we’ll be switching
Why they chose it
"We selected Donorbox for its ease of use and pricing"
Rachel J.
Verified UserHealth, Wellness and Fitness · 2-10 employees
Highly Recommend Donorbox
My experience using Donorbox has been great. I like the ease of use in creating and sharing new campaigns. I like how simply our Donorbox giving page was integrated into our website, and I like the floating donate button we were able to add to our homescreen.
Donorbox is easy to use and implement for users and provides our donors with a great giving experience
I honestly don't have anything that I do not like about using Donorbox for our fundraising platform
Switched From
Harness was more expensive and more difficult to use. We had switched from Donorbox to Harness and then quickly switched back after only one year of using Harness.
Why they chose it
"Donorbox offers ease of use and affordability"
Evelind S.
Verified UserNon-Profit Organization Management · 11-50 employees
Smooth the way for your donors
Donorbox, integrated with Stripe and Paypal is simple for our donors to use. The form for our website was easy to set up and works smoothly. We've added the connection to https://doublethedonation.com/, which was also seamless.
- It is widely used by other non-profits
- It was simple to set up and the subscription options allow us to pay as we use it
- This is generally, a great product
- Some integrations seem costly, but this is not a critical factor
Switched From
Access to funds and management of recurring donations
Why they chose it
"Donorbox has the critical features for recurring donations"
Debbie O.
Verified UserNon-Profit Organization Management · 11-50 employees
Want donations? DONORBOX is your answer.
I love Donorbox. I know which donors are giving to which campaigns. With Donorbox, not only do I receive the donations but I also have the information I need about my donors.
- It is so easy to create a donation landing page
- My organization is international and being able to accept donations in so many currencies including Kenyan Shillings is extremely important to me
- Each of my fundraising campaigns has its own page with its own link
- One of the most recent things I did is to create a membership campaign
- Every month I see the income go directly into my bank account
- Thank you Donorbox
- I had a little trouble understanding how to navigate the website
- And I wish I could just tell Donorbox to accept every currency possible instead of needing to set the additional currencies for each campaign
Why they chose it
"Recommended by nonprofit fundraising expert, price"
Janae S.
Verified UserNon-Profit Organization Management · 2-10 employees
Really easy setup and user friendly fundraising platform.
The experience has been great for tracking donors and for donations and promotions for the nonprofit. It is so easy for us to use the platform for our fundraising and it is quick and easy to set up.
- It is really easy to use donorbox and that ease of use is perfect for our team and our nonprofit needs
- I like how easy it is to integrate this with events and with our website and it's easy to get team members involved
- I always want more options for customization
- It isn't always easy to create receipts and I wanted a more connected thing for some stripe things, but overall it has been good
Why they chose it
"Donorbox had a better integration with our other nonprofit tools and with our website. We could use it for part of our fundraising but it didn't require us to pay too much for things we don't need."
Dr. Gena Yuvette D.
Verified UserNon-Profit Organization Management · 11-50 employees
Easy to use
I like Donorbox. I feel it is very reliable. There is nothing else to say about this platform. It is reliable.
- It appears to be a no-frills and straightforward platform
- There is nothing else to say about this platform
- I wish it were more user-friendly and had a little more style to it
- It is very plain
- There is nothing more to say about this platform
Why they chose it
"We were already using Donorbox and decided to stay with it. But, I really LOVED Givebutter."
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