OneCause
Review of OneCause Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
Overview
About OneCause
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OneCause Features
OneCause Integrations
Customer Reviews
See why people love OneCause
Lisa S.
Verified UserEducation Management · 11-50 employees
Do yourself a favor and give a try!
I have loved using OneCause for our events. Setup is easy and the customer support is responsive and helpful. Our bidding and donations increased tremendously since making the switch 7 years ago. The product keeps getting better.
- Customer Service
- Very knowledgable staff
- Very helpful on technical issues and other operational areas
- I love the platform for my event guests
- Most understand it easily and can troubleshoot pretty quickly
- For me, the actual adding multiple pictures for items
- And, the custom pages can be a little technical for rookies
Amy G.
Verified UserEducation Management · 11-50 employees
Great for managing our events!
We've had great customer service - all of the interactions I've had with humans at OneCause have been positive and helpful
- OneCause is user-friendly from a donor perspective
- I receive many comments after our annual Gala about how the platform is superior to other bidding and auction programs
There were a few features in the old platform that were a little antiquated - I anticipate these have been updated and improved in the new version
Switched From
Other nonprofits in our geographical area had migrated to OneCause, and we decided to switch to maintain cohesive usage across events. If local donors are used to using a specific platform, they're happier to use one they're more familiar with, and more likely to donate.
Why they chose it
"Ease of use, customer service, recommendations by colleagues in other local nonprofits"
Amy C.
Verified UserNon-Profit Organization Management · 1001-5000 employees
Non profit fundraising tool
Verified reviewer
- OneCause is very user friendly and easy to figure out even for the novice user
- There are several work-arounds and all are pretty easy to figure out
- I have used this platform many times only once a year and although I need a refresher once coming back into it, I can pick it up very easily - very user friendly
- it is pricier than most other platforms
- Although they update the platform on a regular basis, I would like to see some competitive features added
Why they chose it
"best in the industry"
Julie B.
Verified UserNon-Profit Organization Management · 2-10 employees
Best fundraising software!
I have been impressed with OneCasue since our first interaction. The staff are friendly, the system operates easily, customer service has been efficient, helpful and kind when I have needed help, and OneCause University is fantastic.
- The OneCause platform makes event management a breeze
- The system is easy to navigate, the built in check lists to help your manage your event or fundraisers, and the reporting post event was fantastic
- This system is a great value for money
- I have not had any negative to say
- This software made event planning fun again
- I was nervous about transitioning to a new software, but they delivered on everything from easy donor management all the way to easy guest experience at the event
Switched From
Our old system was clunky, hard to navigate and allowed for things to get overlooked. The reporting post event was hard to find what you needed.
Emily D.
Verified UserNon-Profit Organization Management · 501-1000 employees
Best in the Business Event Fundraising Software
I have been using the Fundraising platform for 3 years. I am so impressed how they have grown it and committed to continuous improvement. Every single event, something has been added, enhanced, and upgraded. I have increased my fundraising through events by 47% in 3 years since switching to OneCause.
- OneCause works perfectly for my large scale nonprofit events
- While some other softwares tout themselves as being "free", I find that OneCause is worth the investment as it provides a seamless experience for guests and comprehensive event management for me
- We have been very happy with all elements of a live fundraising event - auction, paddle raise, check-in and check out, raffles, and more
- Their customer support is outstanding and they are committed to continued growth as they are constantly evolving the product with updates
Unfortunately it doesn't integrate into our CRM directly (Blackbaud/Raiser's Edge) but using Omatic is not a problem
Switched From
Our experience with Classy Live was a complete failure and lost us money.
Alicia S.
Verified UserNon-Profit Organization Management · 51-200 employees
OneCause WINS at Bid!
I am a raving fan of OneCause and have been for years. I've used it for PTA fundraisers in both elementary & middle school; and convinced my employer to implement it for our annual fundraising gala at the non-profit I work for. I love the simplicity of the mobile bidding site, the ability to pull reports a variety of different ways, and the ease of use for guests. And I truly appreciate everyone at the customer service center. Unexpected issues always come up for events and they always remain calm while walking me through how to solve the issue at hand. Love, love OneCause for silent auctions!
OneCause is easy to set-up, has wonderful customer support if/when you have questions or issues, and provides a great user experience
There have only been a few things I did not like about OneCause's mobile bidding platform, mostly dealing with file types and image hosting on a thirdparty platform (dropbox) BUT those have issues have been resolved with their new platform :)
Why they chose it
"OneCause's ease of use and price couldn't be matched"
Terri G.
Verified UserNon-Profit Organization Management · 201-500 employees
OneCause ROCKS!
My experience has been great. I especially appreciate the customer service help that is available whenever I have a question or need guidance. I also like the AI addition.
- I like that OneCause is very intuitive to set up and manage
- From setup to customer service to the end user, I think the process is seamless
- It might seem expensive, but the time savings must be considered
- It makes for a very efficient process, especially for non-profits with limited staff
- It is a very big process to get guests entered with all of the information
- It takes too much time
Switched From
It didn't have enough features and it was outdated.
Why they chose it
"It best fits our needs and we could use it at multiple branches. More bang for our buck!"
Ksenija K.
Verified UserNon-Profit Organization Management · Self-Employed
ONE CAUSE is excellent fundraising platform!
[sensitive content hidden] was great at teaching us how to use the platform. The Run of Show gives the needed framework and every customer support person was exceptional.
- The entire platform is wonderful
- Easy to use and comprehensive
- [sensitive content hidden] met with us on a regular basis and was very helpful at explaining to the team how the platform works
- Customer support was great and Jessica, who joined us at the event, was outstanding
- There are some redundancies at the point on entering the guests names
- Also, it is very confusing for the guests to have to enter their credit card number to claim the ticket, even though their tickets were complimentary
- They thought that the ticket purchase was required
Switched From
One cause is more comprehensive and has much better technical support before and during the event. Also, customer support is excellent.
Why they chose it
"Please see above. Ease of use, support, simplicity for the guests."
Heather O.
Verified UserNon-Profit Organization Management · 2-10 employees
One Cause is a great online platform
I had a great experience with One Cause. As the new Events Coordinator I was able to use Zooms and online tools to learn about the One Cause platform. I was also able to schedule meetings with a One Cause person and ask my questions while looking at the screen together. I am looking forward to working with One Cause again.
People did not like that they had to enter a phone number and email address just to look at the Silent Auction on One Cause
Why they chose it
"I was able to get a Pay As you Go plan since we only do the Virtual Silent Auction once and year and it saved us money!"
Belinda V.
Verified UserHospital & Health Care · 51-200 employees
Evergreen enjoys using OneCause
We’ve been very happy with OneCause. Overall, OneCause has made running our fundraising auctions smoother, easier, and more successful.
- The platform is user-friendly, both for our team and our bidders, and the online auction and mobile bidding features have noticeably increased our event revenue
- Their customer support is responsive and helpful, which gives us a lot of confidence on event day
My main frustration is that it isn’t easy to share or carry over information from one event to another within the platform
Why they chose it
"Main reason was the price and what we could for the amount."
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