Fons
Review of Fons Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
Overview
About Fons
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Fons Features
Fons Integrations
Customer Reviews
See why people love Fons
Adrienne M.
Verified UserMusic · Self-Employed
I highly recommend automating your music teaching business with Fons
I was able to automate all my monthly tuition and recurring lesson packages quickly and with no problems at all. My prospective clients are able to book their initial consultation with me in just a few clicks, and then they are all set to be part of my studio when they are ready to schedule their lessons. It's made my studio administration so much more manageable! No more invoicing, and everything I need is in one place.
- My favorite thing about Fons is that I am able to set up my studio schedule and billing once, and then concentrate on teaching
- The automated recurring subscriptions and packages for lessons removed the need for invoicing, so I no longer have to chase down tuition, while at the same time, I can adjust billing easily when needed
- It saves me a ton of time every month
The only recommendation I have is to eventually allow for two-way calendar sync, but this is a minor concern
Switched From
I found Square to be more than I needed for running a sole proprietorship. The invoicing was more complex than I had time to master, and there were more options and services than I needed. Fons simplified everything for me without sacrificing any professionalism in how my business is presented. In fact, I feel even more professional because Fons is designed for businesses like mine.
Why they chose it
"Ultimately, I chose Fons because of its people. It's worth it knowing I have their whole team to assist me if I need it, and customer service is fast and always helpful. Plus, they have created a superior product."
Drue G.
Verified UserPrimary/ Secondary Education · Self-Employed
Time saver
Excellent. I've been EXTREMELY impressed with customer service. With any service that provides many different services, users occasionally need some help. They reply promptly and knowledgeably - advising me on precisely what I need to do to get the outcome I want or let me know if it isn't something I can do (and they often add the issue to request services). I appreciate their overall professionalism. I've also never had a problem with their service that was a functional error. I use another online service (a virtual whiteboard) that I really like but it occasionally (very rarely) has errors in how it functions. I appreciate that I have never encountered any type of error in their service.
- Automation of my billing based upon appointments completed
- I used to use several systems to request and get paid for by clients
- And tracking all of them was a big headache
- This has saved me an immense amount of time and mental energy
- I wish I could link my personal calendars into Fons so I can more easily see everything in one place
- You can add non business related appointments in Fons
- But I would like to be able to just add my calendars (that I have in Google) to Fons so everything would be in one place when I am scheduling
Why they chose it
"I don't recall right now all the details of my decision. I am extremely happy with the outcome."
Hannah P.
Verified UserMusic · Self-Employed
Great Customer Service
My overall experience with fons has been relatively good. The customer service has been helpful with all of my issues and there are definitely some wonderful benefits with Fons, but there are some issues with layout that could use improvement.
- I have had excellent customer service experiences with Fons
- It is also wonderful to have a scheduling app where clients can schedule and pay for their appointments and include the option to purchase in bulk
- This software is a bit complicated to use at times
- It is hard to find how to do certain things, and there needs to be more direct options for certain actions
- Sites like these should be laid out in the easiest manner for the simplest laymen to use
- It would also help to have an option for a business policy to be read by clients before scheduling appointments and when appointments are being confirmed so that the policy is fresh in their minds and for liability purposes
Switched From
I made the switch because My Music Staff was extremely complicated to use and the method of payment transactions did not make sense.
Jeff R.
Verified UserEducation Management · Self-Employed
Great support, just not a great fit for my business
Very good experience and I wish the features (enhancements) I needed could have been worked in to their 'roadmap', but unfortunately it wasn't to be.
- The team behind Fons is exceptional
- My experience was that they did more than any other SAAS platform to get to know me, my work flow, and connect on a personal level
- Extremely helpful and responsive
- There were features I needed (down-time "padding" before and after appointments, keeping count of the number of appointments used in a billing cycle to name a couple) that I really needed and did not seem to be forthcoming
- There were a couple of incidents of clients getting double-billed which, to their credit, Fons made good on right away
- but I just can't have that happening to my clients
Switched From
Previous software did not perform well.
Why they chose it
"Fons was far more affordable and "to the point" of what I needed."
Verified Professional
E-Learning · 2-10 employees
Worth it!
It has been great! We've been very happy and grateful for this product
- Customer service and usefulness
- This team has really figured out what small, service businesses need
- I wish we could get the activation bar to go away
Switched From
All in one system that takes care of everything!
Why they chose it
"Customer service"
Karen A.
Verified UserMusic · Self-Employed
A vital business tool that saves both time and money!
Verified reviewer
- For me, the best part of Fons is that I no longer have to send invoices, record payments, and bother clients who don’t pay on time
- It is all done automatically
- I also love their personal customer relationships
- The only issue that I found was the initial onboarding of clients and learning how to use Fons
- I am not the most tech savvy
- That being said, the customer service team is terrific, and they are always willing to help
Switched From
I was encouraged to join the Fons Family group on Facebook, and hung out there for about a year. The authenticity and satisfaction of the Fons clients and the kindness of [sensitive content hidden] were my deciding factors.
Jeremy E.
Verified UserMusic · Self-Employed
Fons adds value and simplicity to my business
Fons adds value to my music teaching business by taking most billing and scheduling matters off my plate. I set my policy and explain it to my studio families, and Fons takes care of the rest. There are no more "we were on vacation during one of our lessons last month, so we're going to pay you less this month" conversations. It's great having a system I can count on to make sure I get paid and taking care of most of the issues without me having to step in. I have to add that the Fons support team and the broader Fons community are amazing. They are incredibly responsive when I have questions or issues. They also roll out new features all the time, usually in response to suggestions made by the people who use the software. I get the sense from everyone I have interacted with at Fons that they truly want my business to succeed and to help make that happen.
- As a music teacher, I strongly prefer to keep my conversations with students and parents about music, building confidence, and having fun in the process
- Toward the bottom of the list would be chasing down payments or being the studio policy enforcer on things like last-minute cancellations
- With Fons, after some initial setup and onboarding with new students, I generally don't have to talk about payments or scheduling
- With a little bit of training and coaching, my students know they will be charged automatically and on a regular basis, which turns out to be a point of convenience for them because it's one less bill they have to remember to pay
- So in turn, I can count on getting paid regularly and consistently while giving the vast majority of my attention to my students and their development
- Fons doesn't have any major issues in my opinion
- but in the future, I would love to see 2-way calendar sync so that Fons can determine my availability using appointments on my calendar that aren't related to my business (similar to what Calendly does)
- This would be a "nice to have" and not a reason I would decide to use/not use the service
Why they chose it
"I like that Fons chooses to be really good at a handful of things (payments and scheduling) rather than trying to be a one-stop shop for everything a music teacher might need in a tech platform. For some alternative products, payments seem to be an add on feature on top of the main focus for organizing lesson materials and keeping track of student development. When I first chose Fons, it was because I specifically needed a payment platform, so it made sense to use a company whose main focus is on payments."
Brian W.
Verified UserProfessional Training & Coaching · Self-Employed
“FonsMo” Me
The best experience I ever could’ve asked for!
The Fons community as well as the ease of scheduling and selling packages and appointments
- I would only like to see more opportunities for more freedom in collecting different kinds of payments detached from any specific package, workshop or appointment
- It would also help to be able to sell long-term services with more “in-house financing” capabilities, e
- g flexible or graduated payment plan options or the option to pay it down like any other credit account
Switched From
Fons Family FB group and the leadership of [sensitive content hidden]
Tom S.
Verified UserMusic · 2-10 employees
Best scheduling and billing software
Overall, I has been very easy to use and implement.
- Fons makes scheduling and billing so easy
- It has reduced my admin hours to at most 2 hours a week
- There isn't much that I don't like
- I wish I could drag and drop calendar appointments
- However, they are constantly adding and upgrading new features, so this may be in the works
Switched From
I first made the switch because a coach I hired recommended it. I'm glad I did!
Why they chose it
"Ease of use and the cost."
Allie T.
Verified UserOnline Media · Self-Employed
Amazing software & even better customer service!
Fons is the best platform for ease of scheduling, invoicing, offering many pricing options & subscriptions, and CUSTOMER SERVICE! The Fons Family facebook group alone is worth its weight in gold. [SENSITIVE CONTENT HIDDEN] is an incredible, intelligent, heart centered [SENSITIVE CONTENT HIDDEN] who truly cares about the success of his customers. I’m thrilled to have found a software & support community that fits all of my needs (& more!!). Can’t recommend Fons enough!!
- Fons is an awesome platform that’s super easy to use and fits my exact needs as a coach & consultant
- I love the ease of client booking, options of subscriptions and packages, and the interface of the software
- My clients all love it as well
- My phone calendar stopped syncing with the app (likely my phones issue and not the app)
- Other than that, it’s awesome
Switched From
Acuity was great but a little complicated for my taste. It didn’t have the customer service I needed and is a typical non-human-relational company that doesn’t have anything special to it.
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