PayPal
Review of PayPal Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
Overview
About PayPal
PayPal Screenshots
PayPal Features
PayPal Integrations
Customer Reviews
See why people love PayPal
Verified Professional
Computer & Network Security · Self-Employed
Would recommend it!
Computer & Network Security
- Really simple to use, you can also pay in 3 installments without paying interests
- Amazing, and you have buyer protection
Fees are a bit high, and if you need to implement it developer wise maybe it's not as good as their competitors
Jeff M.
Verified UserFinancial Services · 11-50 employees
Consistent and Trustworthy!
I love it! I used PayPal daily for personal transactions as well as making some business payments. It's been easy to use, and fast to send payments.
- I like how quickly paymenta are transferred and how low the fees are
- It's very easy to use and I get invoices and receipts quickly and easily
- The customer support is build right into the app and makes it's very user friendly
- It's quick for me to see how much money I've spend or received and I find very little bugs or issues with PayPal
- I appreciate the customization via adding friends and being able to do repeat payments
- I would like if there was a way to see more of a daily summary and not just a monthly one
- This would help me track my finances better and more efficiently
Switched From
PayPal seemed more reliable and with fewer unexpected delays than Cash has.
Megan M.
Verified UserCommercial Real Estate · Self-Employed
Paypal review
I've had a long time with pay pal and i still like them but had to open a different account to cash my checks through another company
What i like the most about paypal is its easy to bank with and i like the point of sell for my business
What i don't like with pay pal is i cashed a check through them and now when i try to cash other checks it won't let me for some reason
Kevin H.
Verified UserAccounting · 11-50 employees
Great Easy to Use Processing
Overall my experience with PayPal was positive as it was easy to use and provided the recurring charges options for our monthly customers.
- What I liked most about PayPal was the recurring charging process
- This allowed for billing each month to our customers
What I liked least about PayPal was that it did not integrate with our accounting software and the information had to be manually entered
Switched From
Paypal offered more reporting and better reliability.
Mary A.
Verified UserNon-Profit Organization Management · 11-50 employees
One of the best services out there
PayPal has been a useful tool that I continue to rely on for convenience and widespread acceptance, but it’s not perfect. It performs very well in terms of ease of use and navigation, and it offers strong security. However, the costs and customer service experience make it less appealing as a primary payment solution. It’s a good platform to have as part of your payment options, but not one I would rely on exclusively. I’ve heard of peoples account freezing but that’s never happened to me.
- After using PayPal for over five years for both personal and business-related activity, I’ve found it very convenient and easy to use
- The platform is simple to navigate whether I’m sending money, checking a transaction, or managing payment methods
- Creating and sending invoices is quick, and even without using full business tools, the system is organized and efficient
- It’s widely accepted online, making it a reliable payment method across international retailers and platforms
- The security features and buyer protection add peace of mind, and the user interface is intuitive even for non-technical users
- As for cons, fees can be high, especially when receiving payments, converting currencies, or using cards instead of bank transfers
- Over the years I’ve also had inconsistent experiences with customer service; it can be slow and often relies heavily on automated responses
- Although invoicing is functional, customization is limited unless you upgrade to higher-tier tools
Why they chose it
"It’s cheaper compared to Square and more universally accepted."
Verified Professional
Apparel & Fashion · Self-Employed
PayPal User Experience
My overall experience being a PayPal user has been very good thus far. I feel the platform is safe and protects me as a seller and buyer. I also love the way I. A use the platform to just send funds to friends and family members.
What I like most about PayPal is the ease with Invoicing, Account protection and Escalation and investigation processes
One of the things I like least about the PayPal platform is it’s incompatibility for overseas transactions
Why they chose it
"Brand Familiarity, Ease of use and professionalism"
Nafula M.
Verified UserHuman Resources · Self-Employed
My feelings with PayPal are neutral
My overall experience with PayPal has been a neutral one, it started off great without any problems, then it got a bit Rocky once I opened the business account.
- What I like most about PayPal is the ease of use and how responsive customer support is
- They respond within 24 to 48 hours at most
- What I least like about PayPal is how they manage fraud reimbursement
- I don't like that
- If payment to send by friends or family that there's no reimbursement even if it was done fraudulently
Switched From
At the time of the switch, the cash app was not offering business accounts.
Sean D.
Verified UserFood & Beverages · 51-200 employees
Paypal - trusted for a reason
Overall, I continue to use it. It's been my trusted payment solution for over 25 years, and as long as they lose it, I will continue to use it.
- Ease of use, and trusted
- It's nice to be able to use it, and know if the seller isn't doing their part, you can get refunded
It's been around for a a long time, so that almost feels like it works against it - its not hip or new, but that's only a minor issue
Switched From
Zeller isn't well known enough where we do business
Tayja A.
Verified UserLogistics and Supply Chain · 501-1000 employees
PAYPAL GREAT CONVIENIENT
the app it self is great from a personal and a business stand point its great for invoicing and maintain and managing expenses. it also fallible and customizable allowing me to also trade crypto
The security and overall ease of use of the platform and how quickly and securely i can make payments
The system it self is at times lags and buggy once i travel out side of the united states the user experience and performance differs
Switched From
THE APPLICATION HAD TOO MANY ISSUES AND THERE WAS A GREAT LACK IN SUPPORT
Alda C.
Verified UserReal Estate · Self-Employed
PayPal protects scammers
I would give 0 if I could. Paypal took the full balance from my account (almost $1,000.00) to give to a company involved in a scam, with no evidence of proof and blocked me from resolution automatically with no recourse to appeal. I will never trust them with my money again. BEWARE!!!!
- Nothing
- I used to trust their service until they took all my money
- I will never use Psypal again as a trusted service
- Poor customer service
- Thieves
- Anyone can make a claim against a client, and they don't even ask for evidence, and give your money away
- Forget about an appeal system
- They deliberately block clients immediately from the rsolulotins so you can't even appeal
Popular PayPal Alternatives
PayPal
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