GlassHive

Review of GlassHive Software: system overview, features, price and cost information. Get free demos and compare to similar programs.

Overview

About GlassHive

GlassHive helps tech companies of all sizes including MSPs, MSSPs, VARs, vendors and more manage marketing and sales processes. It includes CRM, email marketing, sales management, tasks, integrations, marketing plans, collateral builder, marketing, sales reports, journeys, contacts, landing page builder and SMS.

GlassHive Screenshots

GlassHive Features

Features of GlassHive
Calendar Management
Customer Journey Mapping
Email Management
Quotes/Estimates
Reporting/Analytics
Sales Pipeline Management
Segmentation
Task Management
Territory Management
Workflow Management

GlassHive Integrations

Microsoft Outlook logo
Microsoft Outlook
ConnectWise PSA logo
ConnectWise PSA
HubSpot CRM logo
HubSpot CRM
Salefish logo
Salefish
Wistia logo
Wistia

Customer Reviews

See why people love GlassHive

5 Star
80%
4 Star
10%
3 Star
10%
2 Star
0%
1 Star
0%
David A.

David A.

Verified User

Information Technology and Services · 11-50 employees

Used daily for less than 12 months
Dec 22, 2025

Using glass hive to prospect leads

I’m happy so far with Glass Hive and it has made my job easier especially when I had never had a central location to work with leads and opportunities.

What they liked
  • I like glass hive, because it is robust and gives me a perfect place to work from before we migrate opportunities to our main system
  • I like the ease of use and the excellent support from Glass Hive
Room for improvement
  • I have only used glass hive for six months, and I am still learning how to best utilize its features
  • However, there are a few functions, I’d like to see improved to adapt further with how I use it personally for my particular role
Switched From

Our firm uses a autotask, four the majority of the operations of the company. So I haven’t changed so much as I use glass hive for specific tasks that auto task does not do well.

Why they chose it

"Cost was a main consideration. And frankly glass hive does what I need at a much lower price point."

Harold M.

Verified User

Information Technology and Services · 11-50 employees

Used daily for less than 2 years
Dec 22, 2025

Responsive company, always adding features

Really really good. We had it partially included previously with a vendor relationship but opted to just start paying for it for the entire marketing team.

What they liked

This service we receive is excellent, and visually it is so much easier to use than so many other options out there

Room for improvement

So much functionality that it’s hard to sometimes remember what we can do with the platform

Switched From

More robust, content included is highly relevant to our industry

Why they chose it

"Value was much better - and seemed visually easier to use."

Dallas S.

Verified User

Computer & Network Security · 11-50 employees

Used weekly for less than 6 months
Dec 22, 2025

Glasshive experience

Verified reviewer

What they liked
  • Aesthetically pleasing UI
  • It looks very pretty and relatively easy to use
Room for improvement
  • Difficult to prioritize leads and keep in front me
  • It's like an additional tool that I have not really seen the value in yet
  • I have only been using it 5 months
  • It's hard to comb through leads and capitalize on them
  • I have not yet been able to turn any of these leads into a sales opportunity

Will P.

Verified User

Information Technology and Services · 11-50 employees

Used daily for less than 6 months
Dec 22, 2025

Glass Hive for professional proposals

great support, easy to use and manage pipeline, still a few features lacking but overall good

What they liked
  • Glass Hive for professional proposals, easy to spin up collateral
Room for improvement

still cant upload existing documents to edit, no dialer for tracking calls, reporting broken, site runs really slow

Switched From

ease of use and document creation, collateral builder

Megan K.

Verified User

Marketing and Advertising · 2-10 employees

Used daily for less than 12 months
Dec 22, 2025

Affordable CRM for MSPs

Overall things have been pretty great. Support is quick and [sensitive content hidden] is amazing

What they liked
  • Price point
  • Magic Branding
  • Templates
Room for improvement
  • Lead scoring is broken as it sees someone with a Spam filter as the IDEAL lead
  • There is no dialing I glassHive
Switched From

I will never do mindmatrix again overpriced garbage

Chris M.

Verified User

Information Technology and Services · 11-50 employees

Used daily for less than 12 months
May 28, 2026

OxygenIT Review

Very Intuitive and easy to use. Combining CRM with Marketing is a great faeture.

What they liked
  • Combining CRM with Sales Management and Marketing
Room for improvement
  • Integration with Autotask is not great
  • It doesn't have an auto feed
  • Reporting is not very good
  • Ability to export date is no good
Why they chose it

"Mostly around cost of the product and features compared to other choices"

Beits L.

Verified User

Information Technology and Services · 2-10 employees

Used daily for less than 6 months
May 28, 2026

Great email marketing platform and CRM

Great experience overall. we used MindMatrix before, and a few other branded solutions over the years. GlassHive is our favorite and most intuitive so far.

What they liked
  • It's a one-stop shop for my MSP
  • we use it for social media marketing campaigns, email drip campaigns, CRM, and integration with Autotask/ DATTO PSA
  • works great and great service
Room for improvement

Only issue we found that I wish we didn't, was that you can't associate 2 email addresses under one contact

Switched From

price, complexity issues and long term commitment that we didn't want to have at that time.

Vincent S.

Verified User

Information Technology and Services · 2-10 employees

Used daily for less than 6 months
May 28, 2026

Great Product

Verified reviewer

What they liked
  • Very intuitive product
  • Setup and integration took only about 4 hours and was able to complete with very little help
  • Adding new companies is an automated process that saves us a lot of time
Room for improvement
  • Need more training on marketing automation
Switched From

User interface in Keap is lacking No native relation between companies and contacts

Kelle W.

Verified User

Information Technology and Services · 11-50 employees

Used daily for less than 12 months
May 28, 2026

Great product

Great product. User friendly. Clear, easy to view dashboards.

What they liked
  • Able to navigate without much training
  • Easy to navigate, visually clear and the support it top notch
Room for improvement
  • Nothing
  • It's a great product
  • Looking forward to the development of the call piece
Switched From

Cost, better product, more features, overall upgrade!

Scott G.

Scott G.

Verified User

Computer & Network Security · 11-50 employees

Used daily for less than 2 years
May 28, 2026

Review of glasshive

Verified reviewer

What they liked
  • Ease of use and cost
  • It also has prebuilt templates for msp
Room for improvement
  • Not much my overall experience is positive

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Decision Context

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