Global Call Forwarding

Review of Global Call Forwarding Software: system overview, features, price and cost information. Get free demos and compare to similar programs.

Overview

About Global Call Forwarding

Global Call Forwarding is a provider of toll-free, international, and local phone numbers. Buy virtual phone numbers from more than 160 countries globally. Forward incoming calls from these numbers to any location in the world. Stay connected with local and global customers, no matter where your office is located. Use cloud communication tools to make remote working and telecommuting easy and efficient. Global Call Forwarding is trusted by thousands of businesses around the world. Owned and run by United World Telecom (founded in 1996), they have years of experience in the industry.

Global Call Forwarding Screenshots

Global Call Forwarding Features

Features of Global Call Forwarding
Automatic Call Distribution
Caller ID
Call Monitoring
Call Recording
Call Transfer
Computer Telephony Integration
Reporting/Analytics
Voice Mail
VoIP
Access Controls/Permissions

Customer Reviews

See why people love Global Call Forwarding

5 Star
80%
4 Star
10%
3 Star
10%
2 Star
0%
1 Star
0%
Michael J.

Michael J.

Verified User

Design · 2-10 employees

Used daily for less than 12 months
Dec 22, 2025

It's a reliable service. The call quality is good for international calls.

It's a great company and really useful service. All my interactions with their team have been positive and I've never had any issues with the service.

What they liked
  • The call routing and international phone numbers work really well
  • It's a simple and easy to use software to make and receive international phone calls
Room for improvement
  • There was a verification process in the beginning to first get my number
Why they chose it

"All the other service providers that I was evaluating charged per-user for outbound calling. Global Call Forwarding allows multiple agents to use a single phone number."

Jose R.

Verified User

Pharmaceuticals · 10000+ employees

Used daily for more than 2 years
Dec 22, 2025

Leader in local number services

Great option when you need a fast and effective solution for local phone numbers in any country in the world.

What they liked

Self-Management Platform, Quick response to any of my requirements and Excellent operation of all the services

Room for improvement
  • Nothing, I really like all the services and support they offer
  • Any time I need something they quickly find the way to offer me a solution for my need
Switched From

Keep operative my phone number without a physical installation or device.

Vince L.

Verified User

Construction · 11-50 employees

Used daily for less than 6 months
Dec 22, 2025

Decent VoIP for basic function

Overall it is a useful business phone system that serve the outbound call purpose. Integration didn't help much as there wasn't any place to record a call log after a call; I have to clicked the log call manual to do that. It is a good basic phone system for basic user who seeks for simple function of calling.

What they liked
  • The outbound calls made were made without issues
  • Audios are crisp and clear
  • Simple interface and easy to use, no fancy and complicated feature
Room for improvement

Some basic features such as inbound , recordings incurred fees not to mentioned the outbound quotas which charges once exceeded

Gerard B.

Verified User

Hospital & Health Care · 201-500 employees

Used daily for less than 6 months
Dec 22, 2025

Glowing for Global Call Forwarding

The friendly group Global Call Forwarding gave us all the information we asked for quickly and with ease. Their transparency and helpful nature made asking for help and getting detailed answers very simple

What they liked
  • Value for Money Customer Support Ease of Use The Global Call Forwarding platform will save us time
  • I can find a phone number in a country and have that processing in minutes
Room for improvement
  • My skepticism
  • It was hard to believe that getting our end users from all corners of the planet connected to our support staff could be this easy
Switched From

Cost savings and ease of use. We also figured our time savings into our cost analysis.

Joselo T.

Verified User

Education Management · 501-1000 employees

Used daily for less than 6 months
Dec 22, 2025

GCF overall good product that could use a new UI for admin stuff

Good. Team is friendly and helpful. After being a customer for the past couple of months, it seems some process maturity is needed as some of the ways some issues have been tackled feel hit and miss rather than following a process.

What they liked
  • The simplicity around getting a phone line "anywhere" in the world
  • Turnaround for getting new phone lines is generally fast with some few exceptions on some places
Room for improvement
  • The dashboard (https://newcp
  • globalcallforwarding
  • com/login)
  • IT constantly fails, sending json errors
  • It's frustrating and annoying
Switched From

Ziwo was not providing a solution to our actual problem, GCF did.

Bart v.

Verified User

Legal Services · 2-10 employees

Used daily for more than 2 years
May 28, 2026

plan to continue using

provider delivers value across all key areas. The pricing is competitive compared to other services, offering good without hidden fees. Setting up call forwarding is straightforward - the interface is intuitive and I had everything configured within minutes. Would recommend and plan to continue using long-term; we are using it already for many years.

What they liked

The call quality is crystal clear with no noticeable delays or dropped connections, which is crucial for professional use

Room for improvement

Once a brief hiccup early on when local (national) regulation changes were communicated on short notice and we had to quickly switch to a new number, that's all behind us now and the service has has run smoothly since then

Jenny C.

Verified User

Food Production · 51-200 employees

Used daily for more than 2 years
May 28, 2026

Fantastic Platform for Call forwarding

We've been using this call forwarding service for over three years, and it has been fantastic. The reliability is excellent—calls are forwarded seamlessly, ensuring we never miss any important communications. What really stands out is their continuous system upgrades, which are amazing and incredibly helpful. These improvements keep the service running smoothly and add new features that enhance our efficiency even further. The setup is easy, and their customer support has always been prompt and helpful. This service has become an essential part of our business operations. Highly recommended!

What they liked
  • What I like most about Global Call Forwarding is their reliability and flexibility
  • The ability to forward calls seamlessly, no matter where you are, ensures that you never miss an important communication
  • Their continuous system upgrades keep the service up-to-date and improve its functionality, which is a huge plus
  • Additionally, the user-friendly setup and responsive customer support make the entire experience smooth
  • It’s the perfect solution for businesses needing consistent, efficient communication management
Room for improvement
  • What I like least about Global Call Forwarding is that sometimes, there can be minor delays in call forwarding during peak hours, though this doesn't happen frequently
  • Additionally, while their service is generally user-friendly, some of the advanced features could benefit from clearer documentation or tutorials for easier navigation
  • Overall, these are small issues compared to the overall reliability and functionality of the service

Peter P.

Verified User

Medical Practice · 2-10 employees

Used daily for less than 6 months
May 28, 2026

Global Call Forwarding - simply excellent!

Outstanding - as I said, I wish all my IT Service providers were this good

What they liked
  • The service does exactly what it says it does; it is easy to use, and feature rich
  • Beyond simple routing, I have been really impressed with: - IVR - Time of day routing - Voicemail to email - Voicemail transcription But most importantly the Support is outstanding
  • [sensitive content hidden] has guided me through numerous facets of the service and setup with very comprehensive knowledge, and great patience
  • If only other IT Service Providers were this good
Room for improvement
  • Nothing has been negative in my experience with Global Cal Forwarding

Justine A.

Verified User

Consumer Services · 2-10 employees

Used daily for less than 12 months
May 28, 2026

Perfect for our needs

Great easy to use service, helpful staff. Definitely plan to use them again this coming season (for our in-resort customer calls).

What they liked
  • Easy to use and economical for our needs
  • I had researched quite a few other companies offering a similar service but they failed short on exactly what we needed for our international callers travelling in Japan
  • Great quick customer service replies when needed
Room for improvement
  • One of the only affordable options I could find for our very specific needs
  • Any time we had a question or needed assistance their team was quick to respond and assist

David R.

Verified User

Individual & Family Services · 2-10 employees

Used weekly for less than 2 years
May 28, 2026

Great value for money product

Easy to operate, very in expensive and well worth the money I have been using successfully for many years now

What they liked

Simple and easy to understand, reliable, globally adaptable and not expensive Have been using flawlessly for 8 years

Room for improvement

Nothing special, it was a simple well thought out product that had many global functions and possibilities

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Decision Context

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