800.com
Review of 800.com Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
Overview
About 800.com
800.com Screenshots
800.com Features
Customer Reviews
See why people love 800.com
Emmanuel G.
Verified UserBusiness Supplies and Equipment · Self-Employed
A Happy Customer
It’s helped me create a true separation for my business and private calls. And also track calls and customer engagement.
- Ease of use and the flexibility of the dashboard
- Requesting new numbers and configuration is simple
- Anyone can do it
- So far nothing to complain about
- I am receiving all my calls and I am able to review in my console
Why they chose it
"Price, access to vanity number and ease of use during the trail."
Melissa R.
Verified UserMental Health Care · 2-10 employees
Wonderful experience
I had a wonderful experience especially when I needed specific assistance. Anytime I requested help it was top notch.
- Great value, ease of use, wonderful customer care
- It is easy to set up to ensure I never miss a call
- The website was a bit difficult to get used to
- I had a hard time understanding how to set up the phone calls/forwarding/messages, but I requested a phone call and received excellent support
Why they chose it
"For the financial difference I figured I would give y'all try before committing with them."
Henry C.
Verified UserWholesale · 2-10 employees
Friendly and Helpful Customer Service!
I've been using 800.com for my company toll-free for more than 4 years. 800.com has very friendly and helpful customer service 24/7. That's why I recommend 800.com for the business who needs toll-free numbers.
- Easy way to manage the toll-free numbers in one platform
- It's been very difficult to find the new numbers I like
Laura G.
Verified UserInsurance · 2-10 employees
800.com is amazing and works great!
I was able to find a number that worked well and could be remembered by people easily. I paid for the service and connected just one line to my cell phone as that is what I use for calls on the go. It worked immediately after set up.
- 800
- com is very easy to set up and works almost instantly
- I have had a few phone calls, they were very clear and told me it was a 1-800 call coming in and could see the actual number calling
- It is a great service and I highly recommend it
- I don't have anything that I do not like at this time as it has worked great for my business
- Everything about 800
- com is easy and inexpensive and suits all of my business needs
Why they chose it
"I liked that it could go directly to my cell phone, and as my business grows, I can add more lines and it isn't expensive."
India Q.
Verified UserInsurance · 2-10 employees
Smooth Setup and Great Start with My New Business Line
I recently set up my business phone service, and so far, the experience has been good. The setup process was quick and easy — I didn’t run into any confusion or technical hiccups, so the learning curve was minimal. While I haven’t made or received many calls yet, the interface seems straightforward, and call management features look easy to navigate. With the few calls I have made/received, the call quality was excellent. From what I’ve seen so far, everything runs smoothly with no bugs or glitches, and the platform feels secure In terms of value for money, it seems fair given the features offered — especially for small businesses like mine that need reliability without a complicated setup. I haven’t used team collaboration features yet, but it’s good to know those options are available as my business grows. Overall, setup was effortless, the system works as expected, and I’m off to a good start.
I was especially happy that they helped me get a vanity number that fits my brand, which adds a nice professional touch
- I wish the basic plan came with unlimited minutes
- But I suppose as my business expands, so will my budget
Switched From
800.com is more cost effective for my business which is in startup phase.
Why they chose it
"Call quality and ease of getting vanity number."
Roxanne P.
Verified UserPharmaceuticals · 2-10 employees
Very Worth it!
Very good. I have no complaints. Easy to set up. Easy to set up voicemail. Overall very easy to work with.
- Easy to set up with the personalized phone number I wanted
- I like that I could pick a phone number that easily identifies what my business does
- I wish it had a hosting function
- I would have liked to have a separate phone line for my number
- No big deal
Why they chose it
"I was able to create a personalized phone number."
Mayank V.
Verified UserRetail · 2-10 employees
The Difference is Night and Day - Instant Credibility
Our experience with 800.com is fantastic. It’s like having a professional receptionist and a marketing boost rolled into one. It handles that critical first impression flawlessly so we can focus on doing what we do best. The difference in how we feel—and more importantly, how our customers perceive us—is palpable. We feel more confident and established every single day we use it, and that’s a benefit you can't really put a price on.
- The biggest anxiety for a small business is sounding
- well, small
- 800
- com is changing that for us in real-time
- The moment we put our new vanity number on our website, the entire feel of our brand shifted
- It's not just a phone number; it’s an instant layer of trust that you can almost feel
- I love knowing that no matter where I am, every single call is being answered with a professional greeting, making us sound established and reliable
- It’s a game-changer for our credibility
- If I had to give one piece of advice to a new user, it would be to budget for a little more than the advertised price
- The final monthly cost includes some mandatory regulatory fees that add up
- It's not a deal-breaker, but it helps to see it as a complete investment in your company’s image from the start
- When you think about the credibility it brings to every single interaction, the price starts to make a lot more sense
Brad A.
Verified UserLegal Services · 2-10 employees
800.com Made My Business Look More Professional
Overall, I’ve had a great experience with 800.com. It’s easy to use, reliable, and the customer service is solid. A few minor improvements could make it even better, but I’d definitely recommend it to other small business owners.
The customer support stands out — whenever I had questions or needed help, the responses were fast, friendly, and helpful
It would be great if reporting and analytics were more detailed, such as tracking call sources or integrating directly with CRM tools
Minet F.
Verified UserConstruction · 2-10 employees
Great service
What I love most is how professional it makes my business look. Having a dedicated business line with tracking, voicemail, and call analytics has helped me stay organized and never miss important calls from customers. Their customer support team is also quick, friendly, and genuinely helpful whenever I need something.
- I’ve been using 800
- com for my business, and I’m extremely impressed with the quality and reliability of their service
- The setup process was fast and simple, the dashboard is very clean and easy to navigate, and call forwarding works flawlessly every time
- I’ve been using 800
- com for my business, and I’m extremely impressed with the quality and reliability of their service
- The setup process was fast and simple, the dashboard is very clean and easy to navigate, and call forwarding works flawlessly every time
Brad T.
Verified UserAutomotive · 2-10 employees
Great for Small Business
Very good experience for us. We were able to take down the number we wanted and get the call routing up to speed in no time. Routing is very professional and adds peace of mind to our customers that they're dealing with a well run business.
- The website and mobile app interface is easy to learn and works seamlessly
- It's a great value for the money; a whole phone system for a small business like ours where we dont have a lot of time to train things like this
- We plugged it in and same day were using it like pros
- The SMS verification is hard to understand
- We haven't done it yet
- I realize they want to stop spammers, but the how to and definitions are not clear
- There should be more diagrams and explanations
- We are still using our other SMS system
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This is very useful service. The company presents itself in a very professional manner.
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