Gofrugal
Review of Gofrugal Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
Overview
About Gofrugal
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Gofrugal Features
Gofrugal Integrations
Customer Reviews
See why people love Gofrugal
Safraz M.
Verified UserInformation Technology and Services · 11-50 employees
Bang for your buck!
Very satisfied with the company, support and follow ups. Excellwnt product, definitely needs more exposure on the market.
- The ability to connect across mutlipe platforms, windows and mobile solutions
- Easy to use, implement and deploy from a small business to a large organisation
- Simply add the devices and clients and enjoy the reach over wireless networks, or data on the go
- No cons so far
- However I have to populate this field
Switched From
The support, pricing, the limitations for mobile platforms.
Verified Professional
Retail · 51-200 employees
Fast updates on government mandates and custom requirements.
Safe and Good.
Easy to use and good overall features, satisfying our large format Pharmacy Chain use
- When need to fix issues or change settings ,getting the right Support agent who sepecilises in the particular issue takes time
- Need to patiently explain whole thing to newbie support agent (who will know nothing) till they connect to senior staffs who will solve in minutes
- It will be better if they route to senior experts immediately by issue area
Why they chose it
"Had more features with options for scaling and customization than alternates. TS enterprises ,the distributer explained everything very clearly to satisfaction."
Rohit G.
Verified UserRestaurants · 2-10 employees
Everything nice except for the customer support
If they could improve the customer support, it would be very nice
- 1
- Reasonably priced 2
- Flexibility to buy in packs so the software doesn't get heavy and is reasonable
- 3
- Easy to use
- 1
- Bad after sales customer support
- The complicated way to generate a coupon and connect on call
- It takes ages to resolve an issue
RAMESH R.
Verified UserApparel & Fashion · 11-50 employees
One of the best Retail POS in the industry
My overall experience with the software is so good. Its features meets our expectations.
- This product is user friendly and there is a lots of reports which helps us to take managerial decisions
- Moreover Inventory management made easy
- It becomes very slow if the system is idle for a long time
Why they chose it
"Easy to operate stores in multiple location and their integrated HQ version gives us consolidated reports across locations which helps us to move inventories according to sales in different locations."
Sorabh A.
Verified UserRetail · 2-10 employees
GoFrugal is the Best
Product is good, but as i mention RPOS ticket management needs to be less annoying for customer. Please assign a single support agent or atleast capture history of issue for the new agent to review and then connect with customer. Example softwares like sales force, Freshworks capture history of customer issue properly and be it any agent they all talk to customer from last communication thread. RPOS is used by NON IT people with basic IT knowledge, hence things should be made easier for trouble shooting issues at POS.
- There are a lot of features which i like about the software
- The best one which i like is Go Sure App for Stock Taking and Audit
- I would also like to highlight the HQ, which is an awesome feature
- The team of HQ support is amazing and well qualified to solve the issues
- SPECIAL THANKS to [SENSITIVE CONTENT HIDDEN] for their best support
- I think every thing is fine
- Issue Management of RPOS with RPOS Support Team could be improved
- My Experience is that i have to explain the whole issue again to the support team as the support agent changes every time
Why they chose it
"All features were available at affordable cost."
junaise A.
Verified UserRetail · 11-50 employees
genuine reviews
Your product is ok but service is pathetic
- Reports and it’s a user friendly software
- Customer service and support ia not getting on right time
- None of our staff didn’t get an proper training from your side till now
- If we have any doubts still we are connecting to chat
- i requested many times to give proper training still no feedback from your side
Switched From
your software is user friendly and i like your features
Why they chose it
"Representatives are friendly and you have enough features and i feel more comfortable while using it"
Vikas k.
Verified UserRetail · 2-10 employees
Best software for retail
User friendly , fast working and easy learn and best to train any one
- Billing easy to do , inventory management is very good and User friendly
- Gosecure due to multi data- base so I am unable to use
Switched From
Gofrugal is more user friendly and more Feature
najmal.k.v K.
Verified UserRetail · 201-500 employees
Software for chain stores
Good product
- Service Support System is the most attractive thing when compared to the competitors
- Being in retail sector the instant support is very crucial
- They have automated the service and ticketing system
- Also the centralised hq system gives lot of control on all operation
- Pos application can be faster little more
Switched From
We were looking for a complete centralised package with instant support. This software have these
Why they chose it
"It had almost features i were looking for. And communited to developed new features and service availability day and night"
Mike U.
Verified UserRetail · 2-10 employees
Going frugal with Gofrugal
Verified reviewer
- Extensive Built-in Features, support, and ease of use
- Installation and upgrade time can be improved
Switched From
Gofrugal ticked all the boxes for me regarding usage, ease to set up and manage
Why they chose it
"All features were well detailed and the continuous development and update for new features"
ajay r.
Verified UserRetail · 51-200 employees
Smart Baniye
Verified reviewer
- Head Office Feature, Centralize management, Multi Outlet with Warehouse Feature
- Best for Franchisee Development
- Offer Management Feature is not upto the mark
Switched From
Customer Service Support and Data Analysis was not so Good.
Why they chose it
"Find it Easy to use for Multi Store Management."
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